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Knowledge Base Content Manager Jobs in Oregon (NOW HIRING)

Striim, Inc.

OR · On-site

$100K - $105K/yr

... config, Content management, Gong AI call tagging and clip libraries, and knowledge surfacing in ... In addition to base pay, this role offers the opportunity to earn commission-based rewards.

New

Prescryptive

OR

$70K - $90K/yr

... manage access to tools Communicate Clearly & Keep Documentation Tight * Communicate outages, maintenance, and releases with clarity and urgency * Keep support guides, knowledge base content, and ...

Cotiviti

Content Analyst II

$75K - $103K/yr

Maintains current knowledge-base of industry and Cotiviti content, best practices, applications ... Effective at managing timelines and multiple projects with high accuracy and attention to detail.

New

Instacart

OR

$121.40K - $156.80K/yr

PICO encompasses knowledge strategy, content operations, project management, continuous improvement ... base reflects real-world support needs and reduces avoidable contacts. * Lead and develop your team:

Iron Mountain

Web Content Optimization Specialist

OR · On-site +1

Technical proficiency with Content Management Systems (CMS) such as Sitecore, and a working knowledge of analytics tools like Google Analytics. Ready to evolve the digital experience for a global ...

Fisher Investments

Financial Content Writer

Portland, OR · Hybrid

... knowledge in investing and capital markets. This individual will create, develop, and review a wide ... They will also supports the management of our content development calendar and project trackers ...

Fisher Investments

Financial Content Writer

Gresham, OR · Hybrid

... knowledge in investing and capital markets. This individual will create, develop, and review a wide ... They will also supports the management of our content development calendar and project trackers ...

Stewart

OR · On-site

Applies working knowledge of business and best practices gained through understanding of key ... Performs all other duties as assigned by management Education * Requires bachelor's degree in ...

Nvidia

OR · Hybrid

Knowledge of metadata profiles, packaging standards, lifecycle management, or versioning strategies ... The base salary range is 168,000 USD - 258,750 USD for Level 4, and 208,000 USD - 327,750 USD for ...

Netflix

OR

$388K - $558K/yr

Comfortable asking questions and seeking knowledge in unfamiliar or ambiguous situations ... We build products and services that manage a global entertainment catalog and enable our members to ...

Netflix

OR · On-site

$388K - $558K/yr

... to develop and manage entertainment at scale. The team's work is critical to supporting the ... Endeavor to elevate the knowledge, skills, and abilities of yourself and others that are conducive ...

Credit Acceptance

Video & AI Content Creator

OR · Remote

$125.90K/yr

Working alongside Art Directors, Copywriters and Social Media Managers, you'll * Concept and ... Insightful by cultivating innovation, accumulating business and role specific knowledge ...

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Knowledge Base Content Manager information

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are popular job titles related to Knowledge Base Content Manager jobs in Oregon? For Knowledge Base Content Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Oregon look for? The top searched job categories for Knowledge Base Content Manager jobs in Oregon are:
What cities in Oregon are hiring for Knowledge Base Content Manager jobs? Cities in Oregon with the most Knowledge Base Content Manager job openings:
Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in Oregon as of May 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 62% In-person, 10% Hybrid, and 28% Remote job distribution.
Training and Content Specialist

Training and Content Specialist

Striim, Inc.

On-site

$100K - $105K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

We are looking for a Training and Content Specialist to create Striim's training and enablement content: turning raw material on methodology, product, and the competitive landscape into shippable courses, modules, labs, scripts, and decks for both the internal team and the external Striim Academy. Collaborating with the Director of Training & Enablement, the Training and Content Specialist develops the curriculum and assets driving internal and external enablement across all GTM motions.

Key Responsibilities

  • Content Production: Build and maintain training content: course modules in WorkRamp, enablement decks, certification rubrics, one-pagers, and scripts - across the three GTM motions: Application & Data Modernization, Event Stream Processing, and Contextual Data Engine for Enterprise AI. Turn Gong calls, PMM source material, and product docs into ship-ready assets.
  • Striim Academy Module Build: Produce modules across the Striim Platform and Validata tracks of the 10-module curriculum. Build hands-on labs (Reprise), quizzes, knowledge checks, and digital-badge content for internal, developer, customer, and partner audiences.
  • Learning Tech Stack Operations: Run day-to-day administration of the learning stack: WorkRamp (LMS) publishing and learner-path config, Content management, Gong AI call tagging and clip libraries, and knowledge surfacing in Salesforce / Slack. Keep content current, versioned, and findable.
  • Enablement Cadence & SKO Support: Produce assets and run logistics for the bi-weekly Sales Scoops, the monthly campaign-support motion, and the quarterly certification waves. Co-build and stage materials for the July 2026 SKO Challenger Boot Camp by motion, persona, and industry.
  • Content Atomization: Repurpose long-form content (webinars, podcasts, certification recordings) into bite-sized enablement and demand assets via GoldCast. Maintain the battlecard and persona quick-reference libraries, tailored by industry (Financial Services, Healthcare, Retail, etc.) and persona profiles (CIO, CDO, Enterprise Data Architect, DBA, Data Engineer).

Requirements 

  • 3-5 years' content and training development experience in data transformation, modern database systems, data infrastructure, analytics or data streaming.
  • Hands-on LMS experience: Proven experience having built and published courses, learning paths, quizzes, and certifications (WorkRamp, Docebo, Skilljar, Lessonly, or equivalent) - not just administered an LMS others built.
  • Proficient writer and content creator: Proven experience producing decks, scripts, rubrics, and module copy that ships without heavy editing: written in three to five sentences, not three to five paragraphs.
  • Comfort with AI-augmented content workflows: Successful experience leveraging tools such as Claude, Cowork, ChatGPT, Gong AI, or equivalent in production. Experienced differentiating between AI output that ships and AI output that needs to be rewritten.
  • Organized operator: Proficient in managing content backlog, versioning, project deadlines, and multiple requests. 
  • Curiosity for technical subject matter: Experience developing content relevant to Data modernization, data streaming, cloud adoption/migrations, or developer tooling. Ability to learn a complex technical product deeply enough to teach it to a seller.

Preferred Requirements

  • Instructional-design or e-learning knowledge (ATD, Articulate / Storyline, or equivalent).
  • Built learning courses- academy content 
  • Domain background in change data capture, data analytics, app/data modernization to cloud, streaming analytics, or hyperscaler technology.

Benefits

  • Competitive salary and pre-IPO stock options
  • Comprehensive health care plans (medical, dental, vision), including medical and dependent FSA
  • Retirement plan (401K)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Opportunity to contribute to and shape a collaborative, high-growth company culture

Compensation

Base: $100,000 - $105,000 USD annually. In addition to base pay, this role offers the opportunity to earn commission-based rewards. 

Applications will be reviewed on a rolling basis until the position is filled.

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