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Knowledge Base Content Manager Jobs in Arizona (NOW HIRING)

Fluidstack

IT Engineer

Phoenix, AZ · On-site

... asset management processes. • Clear, concise technical writing skills for documentation and knowledge base content. • Excellent communication and customer service abilities. • Basic ...

Angel MedFlight

Content Writer

Scottsdale, AZ · On-site

$55K - $75K/yr

... Knowledge: Strong understanding of SEO principles, keyword research tools, search intent, on-page optimization, and technical SEO basics * Content Management Systems: Experience with WordPress ...

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Knowledge Base Content Manager information

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in many organizations seeking digital transformation.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What does a knowledge base manager do?

A knowledge base manager oversees the creation, organization, and maintenance of a company's knowledge base or information repository. They ensure that content is accurate, accessible, and up-to-date, often using content management systems and collaborating with subject matter experts. This role requires strong organizational skills and familiarity with tools like document management software.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior content managers, media directors, or executive producers can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with content management systems and industry analytics tools.

Is content manager a good career?

A content manager is responsible for overseeing the creation, organization, and maintenance of digital content, often requiring skills in writing, editing, and content management systems. It can be a good career for those interested in digital media, with opportunities for advancement and specialization, but job satisfaction depends on individual interests and industry demand.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are the most commonly searched types of Knowledge Base Content jobs in Arizona? The most popular types of Knowledge Base Content jobs in Arizona are:
What are popular job titles related to Knowledge Base Content Manager jobs in Arizona? For Knowledge Base Content Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Arizona look for? The top searched job categories for Knowledge Base Content Manager jobs in Arizona are:
What cities in Arizona are hiring for Knowledge Base Content Manager jobs? Cities in Arizona with the most Knowledge Base Content Manager job openings:
Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Marketing Content Manager

Marketing Content Manager

StrataTech Education Group

Phoenix, AZ

Full-time

Re-posted 26 days ago

Job description

This is your chance to own the narrative for a dynamic organization—transforming big ideas into compelling copy that builds brand awareness, drives engagement, and fuels growth. From blog posts and landing pages to alumni stories and employer communications, you’ll be the creative force behind content that makes an impact.

What You’ll Do
  • Lead the Storytelling Charge: Develop and execute a content strategy that aligns with our brand and business goals.
  • Collaborate & Create: Work with marketing leaders, agency partners, and internal teams to deliver high-quality content across web, email, social, and more.
  • Drive Performance: Optimize content for SEO and digital channels, using analytics to refine and elevate results.
  • Engage Diverse Audiences: Craft messaging for prospective students, alumni, employers, and community partners—making every word count.
  • Champion Quality: Uphold brand voice, tone, and style guidelines while ensuring accuracy and compliance.
What We’re Looking For
  • A proactive storyteller with exceptional writing and editing skills.
  • 5+ years of experience in content-focused marketing or communications.
  • Strong understanding of digital channels and SEO best practices.
  • Ability to manage multiple projects and stakeholders in a fast-paced environment.
  • Experience collaborating with agencies and leveraging analytics for content performance.

Bonus If You Have:

  • Higher education or mission-driven organization experience.
  • Familiarity with employer partnerships, alumni engagement, or thought leadership content.
  • Knowledge of AP Style and content governance best practices.
  • Comfort experimenting with AI tools to enhance efficiency and creativity.
Why You’ll Love It Here
  • You’ll have the freedom to shape the voice of our brand and see your work make a real impact.
  • Work with a collaborative team that values creativity, innovation, and results.
  • Opportunities to grow your skills and career in a dynamic, purpose-driven environment.
Show Us Your Skills! 

As part of the application process for Marketing Content Manager, we want to see your storytelling and strategic thinking in action. You’ll complete a two-part skills assessment designed to reflect the real-world challenges of this role.

Task 1: Web Page Content Draft (Student Audience)

Using the source text provided below, write a polished <200 word section of web page content designed for prospective students. This content should read like a section of an academic program page—clear, motivating, and student-centered. Focus on:
- Program benefits and relevance
- Student-friendly tone and clarity
- Career outcomes and opportunities
- Accuracy and alignment with the source material

Source Text:

Tulsa Welding School (TWS) was founded in 1949 in Tulsa, Oklahoma, with the mission of training students for skilled trades careers through practical, hands-on education. The Tulsa campus offers programs such as Professional Welder training, HVAC/R, and electrical technology, preparing students with the skills needed for entry-level work in high-demand industries. Instruction emphasizes real-world experience in lab settings and workshop environments, helping students build confidence and job-ready expertise. Flexible scheduling and career services support — including job placement assistance, resume help, and interview preparation — help graduates transition into the workforce. The Tulsa campus is conveniently located near major expressways, making it accessible to students from Tulsa and surrounding communities. TWS’s commitment to hands-on training and employment outcomes reflects its focus on helping learners launch meaningful careers in skilled trades.

Task 2: AI-Assisted Writing Comparison

Part 1: Human-Written Employer-Facing Version (No AI)

Using the same source text from Task 1, write a <150 word description of the program tailored to employer partners who may hire graduates or engage in workforce development initiatives. This content should highlight:
- Workforce relevance
- Skills graduates acquire
- How the program supports employer needs
- The value of partnering with or hiring from Tulsa Welding School

Part 2: AI-Assisted Employer-Facing Version

Using the same employer-focused purpose as Part 1, use any AI tool of your choice to generate a draft. Then refine the content yourself. Submit the following:
1. The final polished AI-assisted version (100–150 words)
2. The exact AI prompt you used
3. A brief 2–4 sentence reflection describing how you used the tool, what you edited, and how you ensured accuracy and appropriate tone

This assessment helps us understand your ability to write for different audiences, leverage AI responsibly, and maintain brand voice and quality standards. 

Please email your submission to Susan.West@stratatech.com

Apply