ZipRecruiter

Log In

1

Knowledge Base Content Manager Jobs in Arizona (NOW HIRING)

S R INTERNATIONAL INC

Web Content Manager

Phoenix, AZ · On-site

Web Content Manager (Drupal & Digital Accessibility) Job Code: AZ 13041 Client: Arizona Department ... Strong knowledge of HTML5, CSS, Responsive Web Design, and semantic HTML * Experience with ...

New

S R International, Inc.

Web Content Manager

Phoenix, AZ · On-site

$32/hr

Web Content Manager (Drupal & Digital Accessibility) Job Code: AZ 13041 Client: Arizona Department ... Strong knowledge of HTML5, CSS, Responsive Web Design, and semantic HTML * Experience with ...

Idealforce LLC

Web Content Manager

Phoenix, AZ · On-site

Knowledge, Skills, and Abilities (KSAs) Knowledge of: Core concepts, success criteria, and testing ... Modern content management systems (CMS), semantic HTML5, CSS layout principles, and responsive web ...

VIVA USA INC

Web Content Manager

Phoenix, AZ · On-site

Knowledge, Skills, and Abilities (KSAs) Knowledge of : Core concepts, success criteria, and testing ... Modern content management systems (CMS), semantic HTML5, CSS layout principles, and responsive web ...

Fox

Digital Content Manager, Group Content Team

Phoenix, AZ · On-site

$85K - $95K/yr

... your knowledge, experience, and enthusiasm with teams of different skills and backgrounds. A ... Help manage the team that creates news and event-based content for users in all markets, including ...

next page

Showing results 1-20

All JobsKnowledge Base Content JobsKnowledge Base Content Manager JobsKnowledge Base Content Manager Jobs in Arizona

Knowledge Base Content Manager information

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in many organizations seeking digital transformation.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What does a knowledge base manager do?

A knowledge base manager oversees the creation, organization, and maintenance of a company's knowledge base or information repository. They ensure that content is accurate, accessible, and up-to-date, often using content management systems and collaborating with subject matter experts. This role requires strong organizational skills and familiarity with tools like document management software.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior content managers, media directors, or executive producers can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with content management systems and industry analytics tools.

Is content manager a good career?

A content manager is responsible for overseeing the creation, organization, and maintenance of digital content, often requiring skills in writing, editing, and content management systems. It can be a good career for those interested in digital media, with opportunities for advancement and specialization, but job satisfaction depends on individual interests and industry demand.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are the most commonly searched types of Knowledge Base Content jobs in Arizona? The most popular types of Knowledge Base Content jobs in Arizona are:
What are popular job titles related to Knowledge Base Content Manager jobs in Arizona? For Knowledge Base Content Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Arizona look for? The top searched job categories for Knowledge Base Content Manager jobs in Arizona are:
What cities in Arizona are hiring for Knowledge Base Content Manager jobs? Cities in Arizona with the most Knowledge Base Content Manager job openings:
Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Web Content Manager

S R INTERNATIONAL INC

Phoenix, AZ • On-site

Full-time

Posted 3 days ago

New

Job description

Job Title: Web Content Manager (Drupal & Digital Accessibility)
Job Code: AZ 13041
Client: Arizona Department of Veterans' Services (AZDVS) – Administration Division
Location: Phoenix, AZ (Hybrid – Local Candidates Only)
Duration: Through 12/31/2027
Rate: $32/hr on W2 (All Inclusive)
Work Schedule: Monday–Friday | 9:00 AM – 5:00 PM (40 Hours/Week)
Work Location: 1688 W. Adams Street, Phoenix, AZ 85007
Closing Date: August 3, 2026 @ 4:00 PM

Position Overview
The Arizona Department of Veterans' Services (AZDVS) is seeking a Web Content Manager to lead web accessibility, content governance, and digital content strategy across agency websites. This role is focused on ensuring full compliance with WCAG 2.1/2.2 Level AA, ADA, and Section 508 accessibility standards while managing web content, digital assets, and Drupal CMS administration. The ideal candidate will have strong Drupal experience and a passion for creating accessible digital experiences for Arizona veterans.
Required Skills
  •  Hands-on Drupal CMS experience 
  •  Strong knowledge of Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act
  •  Experience implementing WCAG 2.1/2.2 Level AA accessibility standards 
  •  Experience conducting accessibility audits using automated and manual testing tools 
  •  Strong knowledge of HTML5, CSS, Responsive Web Design, and semantic HTML 
  •  Experience with accessibility testing tools, screen readers (JAWS, NVDA, VoiceOver), and assistive technologies 
  •  Experience managing web content, digital assets, and content governance 
  •  Strong content editing, copywriting, and documentation skills 
  •  Experience with multimedia accessibility, captions, transcripts, and accessible PDFs 
Preferred Skills
  •  Bachelor's degree in Web Development or a related field 
  •  Experience with Acquia
  •  Knowledge of Adobe Analytics
  •  Experience with Tenable Nessus
  •  UI/UX and usability testing experience 
Key Responsibilities
  •  Serve as the agency's subject matter expert for WCAG 2.1/2.2, ADA, and Section 508 compliance. 
  •  Conduct accessibility audits using automated tools and manual keyboard/screen-reader testing. 
  •  Remediate accessibility issues across websites, PDFs, multimedia, and digital assets. 
  •  Convert legacy PDFs into accessible HTML or tagged PDFs. 
  •  Ensure videos include captions, transcripts, and accessible media components. 
  •  Develop and maintain veteran-focused, plain-language web content. 
  •  Manage Drupal CMS content, navigation, taxonomy, and responsive web design. 
  •  Collaborate with internal AZDVS divisions to maintain accurate and accessible digital content. 
  •  Deliver accessibility training and best practices to agency content contributors. 
  •  Develop documentation, standards, and checklists to ensure ongoing accessibility compliance. 
Primary Skills
Drupal, Web Content Management, WCAG 2.1, WCAG 2.2, ADA Compliance, Section 508, Web Accessibility, Acquia, HTML5, CSS, Responsive Web Design, Semantic HTML, Screen Readers (JAWS, NVDA, VoiceOver), Assistive Technology, Accessible PDFs, Content Strategy, Content Governance, Digital Accessibility, Web Development, UI/UX, Usability Testing, Adobe Analytics, Tenable Nessus, Digital Media, Content Creation, Multimedia Accessibility, Captions, Transcripts, Shareable Digital Assets, Copy Editing, Responsive Design.

Flexible work from home options available.