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Internship Knowledge Base Content Jobs in Arizona

Varonis

Technical Account Manager

Phoenix, AZ · Remote

$160K - $185K/yr

Create knowledge base content to capture new learning for customer and internal reuse. Requirements * Bachelor's Degree or equivalent experience * 4+ Years working in a customer facing role at a ...

Vertex Education

Director of IT Central Services

Chandler, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain clear documentation, knowledge base content, SOPs, and repeatable support practices. * Communicate effectively with employees and leaders about outages, changes, recurring issues, and ...

The Center for Biological Diversity

Content Producer

Tucson, AZ

$57K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... base and donations. The Content Producer will create high-quality video and graphics for web ... Deep knowledge of design techniques and comfort working on a variety of disciplines, including ...

Vertex Education

Director of IT Central Services

Chandler, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain clear documentation, knowledge base content, SOPs, and repeatable support practices. * Communicate effectively with employees and leaders about outages, changes, recurring issues, and ...

Center for Biological Diversity

Content Producer

Tucson, AZ · On-site

$57K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... base and donations. The Content Producer will create high-quality video and graphics for web ... Deep knowledge of design techniques and comfort working on a variety of disciplines, including ...

Embryriddle

Web Content Writer

Prescott, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ideal candidate would have experience with and a working knowledge of UX writing and web ... ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% ...

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Internship Knowledge Base Content information

What is the difference between Internship Knowledge Base Content vs Data Analyst?

AspectInternship Knowledge Base ContentData Analyst
Required CredentialsTypically pursuing or recent graduate, some familiarity with industry toolsBachelor's degree in related field, certifications like SQL, Excel, or Tableau often preferred
Work EnvironmentInternship setting, often in office or remote, supervised by team membersProfessional office environment, collaborative teams, often full-time
Employer & Industry UsageUsed by companies to onboard interns, provide training resources, and document knowledgeUsed by organizations for data analysis, reporting, and decision-making processes

The main difference is that Internship Knowledge Base Content focuses on training and onboarding interns with foundational information, while Data Analysts use detailed data tools and analysis skills to interpret data and support business decisions.

What are the most commonly searched types of Knowledge Base Content jobs in Arizona?

The most popular types of Knowledge Base Content jobs in Arizona are:

Internship Knowledge Base Content jobs near you

Omnichannel Operations & Content Expert

Globe Telecom, Inc.

Globe, AZ

Full-time

Re-posted 18 days ago

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description We're hiring an Omnichannel Operations & Content Expert to ensure customers get one clear, consistent Globe experience-anytime, anywhere.
In this role, you'll own Globe's "Single Source of Truth" for pricing, policies, and brand voice across digital, retail, and hotline channels. You'll enable seamless channel hand-offs by training Globe Store and contact center teams on new omnichannel processes, moving frontline roles from simple issue handling to effective channel orchestration.
You'll also manage intentional onboarding content that helps customers transition from members to advocates-focusing on Globe-powered experiences, not just promos. Your work will directly reduce friction, improve confidence, and strengthen customer loyalty across the ecosystem.

Key Responsibilities:

  • Ensure a consistent brand voice and pricing/policy content across all channels.
  • Establish a "Single Source of Truth" knowledge base to move away from fragmented channel experiences.
  • Train Globe Store and Hotline staff on new omnichannel processes to ensure seamless integration.
  • Manage "Intentional Onboarding" content to transition customers from "Member to Advocate".

Must-Have Skills:

  • Knowledge Management: Expertise in managing centralized content repositories used by both digital (Chatbots) and human (Hotline) channels.

  • Change Management: Ability to guide retail/voice staff from handling simple queries to "Clear Channel Orchestration" roles.

  • Omni-channel Operations: Experience in retail or call center operations with a focus on seamless hand-offs.

Nice-to-Have Skills:

  • Instructional Design: Skill in creating content feeds that "don't sell promos" but suggest Globe-powered experiences.

  • Customer Advocacy Background: Experience in loyalty or community-building roles.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Apply