... knowledge base content, including working on task-oriented administration details Propose plans and gain agreement with product owners, knowledge base managers and others Create and maintain a ...
... knowledge base content, including working on task-oriented administration details Propose plans and gain agreement with product owners, knowledge base managers and others Create and maintain a ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
Domain knowledge in any of our verticals: insurance, mortgage, real estate, or drivers ed ABOUT ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
Domain knowledge in any of our verticals: insurance, mortgage, real estate, or drivers ed ABOUT ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
LX Content Manager
Austin, TX · On-site +1
Domain knowledge in any of our verticals: insurance, mortgage, real estate, or drivers ed ABOUT ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
LX Content Manager
Austin, TX · On-site +1
Domain knowledge in any of our verticals: insurance, mortgage, real estate, or drivers ed ABOUT ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
LX Content Manager
Austin, TX · On-site +1
Domain knowledge in any of our verticals: insurance, mortgage, real estate, or drivers ed ABOUT ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
LX Content Manager
Austin, TX · On-site +1
Domain knowledge in any of our verticals: insurance, mortgage, real estate, or drivers ed ABOUT ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
... knowledge base for an engineering organization. Responsibilities : • Ability to effectively ... managing and maintaining content on Confluence intranet sites or similar platforms. • ...
... knowledge base for an engineering organization. Responsibilities : • Ability to effectively ... managing and maintaining content on Confluence intranet sites or similar platforms. • ...
LX Editorial Content Manager
Austin, TX · On-site +1
ABOUT THIS POSITION As our LX Editorial Content Manager , you'll play a central role in helping ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
LX Editorial Content Manager
Austin, TX · On-site +1
ABOUT THIS POSITION As our LX Editorial Content Manager , you'll play a central role in helping ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
LX Editorial Content Manager
Austin, TX · On-site +1
ABOUT THIS POSITION As our LX Editorial Content Manager , you'll play a central role in helping ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
LX Editorial Content Manager
Austin, TX · On-site +1
ABOUT THIS POSITION As our LX Editorial Content Manager , you'll play a central role in helping ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
ABOUT THIS POSITION As our LX Editorial Content Manager , you'll play a central role in helping ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
ABOUT THIS POSITION As our LX Editorial Content Manager , you'll play a central role in helping ... Competitive total rewards (base salary + bonus/stock options, if applicable) * 401k match * Robust ...
Associate Web Content Manager
Taylor, TX · On-site
JOB SUMMARY The Web Content Manager provides a broad range of support to the market and the ... knowledge to a major in such fields is required WORK LOCATION - Taylor, TX & Austin: * Employees ...
Associate Web Content Manager
Taylor, TX · On-site
JOB SUMMARY The Web Content Manager provides a broad range of support to the market and the ... knowledge to a major in such fields is required WORK LOCATION - Taylor, TX & Austin: * Employees ...
Social Media & Content Manager
Austin, TX · On-site
Advanced knowledge Facebook, Instagram and Twitter social media platforms * Above average experience and knowledge of content management platforms, social media integrations and proficiency with ...
Social Media & Content Manager
Austin, TX · On-site
Advanced knowledge Facebook, Instagram and Twitter social media platforms * Above average experience and knowledge of content management platforms, social media integrations and proficiency with ...
Contact Center Speech Tuner
Austin, TX · On-site
... knowledge base content. Partners with business areas toevaluate whether operational changes are ... Supports change management bydocumenting recommendations, decisions, and results related to ...
Contact Center Speech Tuner
Austin, TX · On-site
... knowledge base content. Partners with business areas toevaluate whether operational changes are ... Supports change management bydocumenting recommendations, decisions, and results related to ...
Lifecycle & Content Marketing
Austin, TX · On-site
About Base Base is America's next-generation power company. We're rebuilding the foundation of ... Own our CRM platform end to end: build and manage workflows, automations, segmentation, lead ...
Lifecycle & Content Marketing
Austin, TX · On-site
About Base Base is America's next-generation power company. We're rebuilding the foundation of ... Own our CRM platform end to end: build and manage workflows, automations, segmentation, lead ...
As a Customer Experience Training and Content Specialist you are responsible for YETI's Direct to ... knowledge base articles) Familiarity with Learning Management Systems (LMS) Solution-oriented ...
As a Customer Experience Training and Content Specialist you are responsible for YETI's Direct to ... knowledge base articles) Familiarity with Learning Management Systems (LMS) Solution-oriented ...
Physics Content Developer (Contract)
Austin, TX · On-site
$30 - $35/hr
Enter and manage content (procedures, questions, hints, solutions, and feedback) in the software platform. Required Skills / Knowledge: * Strong knowledge base in Physics. * Experience teaching ...
Physics Content Developer (Contract)
Austin, TX · On-site
$30 - $35/hr
Enter and manage content (procedures, questions, hints, solutions, and feedback) in the software platform. Required Skills / Knowledge: * Strong knowledge base in Physics. * Experience teaching ...
As a Customer Experience Training and Content Specialist you are responsible for YETI's Direct to ... knowledge base articles) • Familiarity with Learning Management Systems (LMS) • Solution ...
As a Customer Experience Training and Content Specialist you are responsible for YETI's Direct to ... knowledge base articles) • Familiarity with Learning Management Systems (LMS) • Solution ...
Working knowledge of SEO, content optimization, keyword research, and organic content strategy ... Strong project-management, organizational, and cross-functional collaboration skills with ...
New
Working knowledge of SEO, content optimization, keyword research, and organic content strategy ... Strong project-management, organizational, and cross-functional collaboration skills with ...
New
... subscriber base - Pinterest Strategy: Partner with Creative to develop and manage content for Pinterest, creating visually compelling, search-optimized pins and boards that drive discovery ...
... subscriber base - Pinterest Strategy: Partner with Creative to develop and manage content for Pinterest, creating visually compelling, search-optimized pins and boards that drive discovery ...
Build, maintain, and continuously improve a self-serve knowledge base that answers member questions ... Design and manage lifecycle communication flows across email, SMS, and push notifications for post ...
Build, maintain, and continuously improve a self-serve knowledge base that answers member questions ... Design and manage lifecycle communication flows across email, SMS, and push notifications for post ...
Knowledge Base Content Manager information
See Austin, TX salary details
$15.01 - $20.62
10% of jobs
$25.71 is the 25th percentile. Wages below this are outliers.
$20.62 - $26.23
17% of jobs
The median wage is $31.37 / hr.
$26.23 - $31.84
26% of jobs
$31.84 - $37.45
17% of jobs
$40.88 is the 75th percentile. Wages above this are outliers.
$37.45 - $43.06
10% of jobs
$43.06 - $48.67
6% of jobs
$48.67 - $54.28
4% of jobs
$54.28 - $59.89
2% of jobs
$59.89 - $65.50
2% of jobs
$65.50 - $71.11
3% of jobs
$71.11 - $76.72
3% of jobs
$15
$38
$76
How much do knowledge base content manager jobs pay per hour?
As of Aug 30, 2026, the average hourly pay for knowledge base content manager in Austin, TX is $38.57, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $44.81 per hour, depending on experience, location, and employer.
What does a Knowledge Base Content Manager do?
A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.
What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?
To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.
How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?
A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.
What is the difference between Knowledge Base Content Manager vs Technical Writer?
| Aspect | Knowledge Base Content Manager | Technical Writer |
|---|---|---|
| Primary Focus | Managing and organizing knowledge base content, ensuring accuracy and accessibility | Creating, editing, and formatting technical documentation and manuals |
| Skills | Content management, editing, project coordination, SEO knowledge | Technical writing, communication, research, writing skills |
| Work Environment | Content management systems, collaboration with support and product teams | Documentation tools, word processors, technical platforms |
| Common Certifications | Content management certifications, technical writing certifications | Certified Professional Technical Communicator (CPTC), technical writing courses |
While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.
What are popular job titles related to Knowledge Base Content Manager jobs in Austin, TX?
For Knowledge Base Content Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Austin, TX look for?
The top searched job categories for Knowledge Base Content Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Knowledge Base Content Manager jobs?
Cities near Austin, TX with the most Knowledge Base Content Manager job openings:
Full-time
Re-posted 28 days ago
Job description
Job Description
Job Title: Content Management System Administrator
Duration: 6 months (contract)
Location: Austin, TX
Duties:
As a Content Management System Administrator for the online Content Services team, you'll lead a host of projects and be responsible for task execution within the broad field of knowledge management. The role interacts with stakeholders across the business and requires superb abilities to collaborate, build consensus, organize ideas, communicate them to stakeholders, and deliver projects in a transparent and harmonious manner.
Qualifications
Key Qualifications:
Knowledge of managing content and users in a CMS, and an understanding of how an organization manages content
Highly skilled in administrative experience of Adobe Experience Manager
Experience writing requirements for content projects and tools
Experience managing content in multiple languages
Excellent verbal, written, and interpersonal skills
Comfort presenting to wide audiences, from writers to upper management
Ability to express ideas clearly, confidently, and diplomatically
Acrolinx experience a plus
Description:
Own and coordinate the technical administration of the team's CMS, managing user provisioning and coordinating closely with our tools and QA team to successfully test and launch new content features
Identify, develop, and manage projects related to our knowledge base content, including working on task-oriented administration details
Propose plans and gain agreement with product owners, knowledge base managers and others
Create and maintain a schedule for all initiatives, and execute tasks on time
Regularly document and communicate project status to stakeholders
Document content processes and tools as needed, and work with others to document
Complete administrative tasks for projects with tight deadlines
Ensure content processes are cost-effective and maximize shared and re-usable resources
Train content producers and share CMS expertise with internal and external teams
Additional Information
Education:
BA or BS degree is required
MA, MS, MIS, or MBA a huge plus
3+ years' experience delivering effective content projects
About WinMax Systems
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
51 - 200 Employees
Headquarters location
Milpitas, CA, US
Year founded
2005