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Knowledge Base Content Manager Jobs in Colorado (NOW HIRING)

LauraMac, LLC

Documentation Specialist

Denver, CO · On-site

$85K - $92K/yr

... and knowledge base content. This role focuses on translating complex processes and systems into ... Familiarity with knowledge management platforms, preferably Confluence * Strong writing, editing ...

LauraMac, LLC

Documentation Specialist

Denver, CO

... and knowledge base content. This role focuses on translating complex processes and systems into ... Familiarity with knowledge management platforms, preferably Confluence * Strong writing, editing ...

LauraMac, LLC

Documentation Specialist

Denver, CO · On-site

... and knowledge base content. This role focuses on translating complex processes and systems into ... Familiarity with knowledge management platforms, preferably Confluence * Strong writing, editing ...

STI

Content Management Administration

Lakewood, CO · On-site

BA or BS degree communications, journalism, English or related field, Knowledge of managing content and users in a CMS, and an understanding of how an organization manages content, Experience writing ...

Viega

Content Marketing Manager

Broomfield, CO · On-site

... Knowledge, Skills and Abilities * Proficient in the use of common office equipment and software ... Base: $92,000 to $120,000 USD annually, based on specific compensable factors including, but not ...

EverDriven

Knowledge Management Specialist

Denver, CO · Hybrid

$60K - $70K/yr

... knowledge base platform to enable consistent execution of business processes across the ... Familiarity with knowledge management platforms or content management systems. * Understanding of ...

New

Vertafore

Sr. Content Marketing Manager

Denver, CO · On-site

We're looking for a Senior Content Marketing Manager to develop and create compelling, audience ... Skills & Requirements Knowledge, Skills and Abilities: • Proven experience creating thought ...

Vertafore

Sr. Content Marketing Manager

Denver, CO · Hybrid

Knowledge, Skills and Abilities: · Proven experience creating thought leadership and brand content ... manage multiple projects in fast-moving environment. · Experience with project management ...

Contentful

Senior RFP Program Manager

Denver, CO · On-site

$126K - $170K/yr

Own, maintain and evolve the RFP knowledge base / content library * Track deadlines, risks ... Strong project management and organizational skills * Excellent written communication skills and ...

Contentful

Senior RFP Program Manager

Denver, CO · On-site

$126K - $170K/yr

Own, maintain and evolve the RFP knowledge base / content library * Track deadlines, risks ... Strong project management and organizational skills * Excellent written communication skills and ...

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Knowledge Base Content Manager information

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in many organizations seeking digital transformation.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What does a knowledge base manager do?

A knowledge base manager oversees the creation, organization, and maintenance of a company's knowledge base or information repository. They ensure that content is accurate, accessible, and up-to-date, often using content management systems and collaborating with subject matter experts. This role requires strong organizational skills and familiarity with tools like document management software.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior content managers, media directors, or executive producers can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with content management systems and industry analytics tools.

Is content manager a good career?

A content manager is responsible for overseeing the creation, organization, and maintenance of digital content, often requiring skills in writing, editing, and content management systems. It can be a good career for those interested in digital media, with opportunities for advancement and specialization, but job satisfaction depends on individual interests and industry demand.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are the most commonly searched types of Knowledge Base Content jobs in Colorado? The most popular types of Knowledge Base Content jobs in Colorado are:
What are popular job titles related to Knowledge Base Content Manager jobs in Colorado? For Knowledge Base Content Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Colorado look for? The top searched job categories for Knowledge Base Content Manager jobs in Colorado are:
Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in Colorado as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Documentation Specialist

LauraMac, LLC

Denver, CO • On-site

$85K - $92K/yr

Full-time

Posted 20 days ago

Job description

LauraMac is seeking a Documentation Specialist to support the creation, organization, and maintenance of internal and external documentation, training materials, and knowledge base content. This role focuses on translating complex processes and systems into clear, accurate, and easy-to-use documentation that supports employee performance and learning.
The ideal candidate has experience documenting technical or operational workflows, preferably in a mortgage, financial services, or technology environment, and is comfortable working within a Confluence-based knowledge management system.
Key Responsibilities
  • Create, edit, and maintain knowledge base articles within Confluence
  • Serve as a documentation specialist by organizing, standardizing, and improving internal documentation
  • Develop training materials, job aids, process guides, and reference documentation and video
  • Support new hire onboarding by creating and updating orientation and learning documentation
  • Partner with subject matter experts to gather requirements and document workflows and systems
  • Review and update documentation to reflect system, process, or policy changes
  • Apply documentation standards, templates, and style guidelines to ensure consistency and usability
  • Assist in improving knowledge base structure, navigation, and content clarity
  • Incorporate feedback to continuously improve documentation quality and effectiveness
  • Translate written documentation into video where applicable

Required Qualifications
  • 2-4 years of experience as a Technical Writer, Documentation Specialist, or similar role
  • Experience documenting technical systems, tools, or operational processes
  • Familiarity with knowledge management platforms, preferably Confluence
  • Strong writing, editing, and information-organization skills
  • Ability to work collaboratively with cross-functional teams

Preferred Qualifications
  • Experience in the mortgage industry, financial services, or fintech
  • Background in technology, help desk, or SaaS environments
  • Experience creating onboarding or training documentation
  • Familiarity with learning management systems (LMS)

Why Join LauraMac
  • Collaborative, team-oriented work environment
  • Opportunity to contribute to learning, onboarding, and knowledge management initiatives
  • Exposure to both business operations and technology teams
  • Ability to make a visible impact on how information is created, shared, and maintained

Apply