Senior RFP Program Manager
$126K - $170K/yr
Own, maintain and evolve the RFP knowledge base / content library * Track deadlines, risks ... Strong project management and organizational skills * Excellent written communication skills and ...
Senior RFP Program Manager
$126K - $170K/yr
Own, maintain and evolve the RFP knowledge base / content library * Track deadlines, risks ... Strong project management and organizational skills * Excellent written communication skills and ...
Senior RFP Program Manager
Denver, CO · On-site
$126K - $170K/yr
Own, maintain and evolve the RFP knowledge base / content library * Track deadlines, risks ... Strong project management and organizational skills * Excellent written communication skills and ...
Senior RFP Program Manager
Denver, CO · On-site
$126K - $170K/yr
Own, maintain and evolve the RFP knowledge base / content library * Track deadlines, risks ... Strong project management and organizational skills * Excellent written communication skills and ...
BA or BS degree communications, journalism, English or related field, Knowledge of managing content and users in a CMS, and an understanding of how an organization manages content, Experience writing ...
BA or BS degree communications, journalism, English or related field, Knowledge of managing content and users in a CMS, and an understanding of how an organization manages content, Experience writing ...
The role will directly manage service desk personnel while also owning key operational areas ... Develop and maintain operational standards, SOPs, support documentation, and knowledge base content.
Quick apply
The role will directly manage service desk personnel while also owning key operational areas ... Develop and maintain operational standards, SOPs, support documentation, and knowledge base content.
The role will directly manage service desk personnel while also owning key operational areas ... Develop and maintain operational standards, SOPs, support documentation, and knowledge base content.
The role will directly manage service desk personnel while also owning key operational areas ... Develop and maintain operational standards, SOPs, support documentation, and knowledge base content.
IT Operations Manager
Westminster, CO · On-site
$110K/yr
The role will directly manage service desk personnel while also owning key operational areas ... Develop and maintain operational standards, SOPs, support documentation, and knowledge base content.
IT Operations Manager
Westminster, CO · On-site
$110K/yr
The role will directly manage service desk personnel while also owning key operational areas ... Develop and maintain operational standards, SOPs, support documentation, and knowledge base content.
Maintain SOPs, work instructions, and knowledge base content; communicate changes effectively Planning, Governance & Vendors * Contribute to IT planning, budgeting, forecasting, and vendor management
Maintain SOPs, work instructions, and knowledge base content; communicate changes effectively Planning, Governance & Vendors * Contribute to IT planning, budgeting, forecasting, and vendor management
Maintain SOPs, work instructions, and knowledge base content; communicate changes effectively Planning, Governance & Vendors * Contribute to IT planning, budgeting, forecasting, and vendor management
Maintain SOPs, work instructions, and knowledge base content; communicate changes effectively Planning, Governance & Vendors * Contribute to IT planning, budgeting, forecasting, and vendor management
Sr. Associate Content Contributor
Colorado Springs, CO · On-site
$124K/yr
Creative thinker, effective problem-solver Knowledge/Experience * Bachelor's degree in Communications, English, or Journalism (or related field) * General content management system (CMS) experience ...
Sr. Associate Content Contributor
Colorado Springs, CO · On-site
$124K/yr
Creative thinker, effective problem-solver Knowledge/Experience * Bachelor's degree in Communications, English, or Journalism (or related field) * General content management system (CMS) experience ...
Creative thinker, effective problem-solver Knowledge/Experience * Bachelor's degree in Communications, English, or Journalism (or related field) * General content management system (CMS) experience ...
Creative thinker, effective problem-solver Knowledge/Experience * Bachelor's degree in Communications, English, or Journalism (or related field) * General content management system (CMS) experience ...
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager ... knowledge base content - treating documentation infrastructure as a core operational lever for team ...
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager ... knowledge base content - treating documentation infrastructure as a core operational lever for team ...
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager ... playbooks, and knowledge base content -- treating documentation infrastructure as a core ...
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager ... playbooks, and knowledge base content -- treating documentation infrastructure as a core ...
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager ... knowledge base content - treating documentation infrastructure as a core operational lever for team ...
As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager ... knowledge base content - treating documentation infrastructure as a core operational lever for team ...
... program management. Preferred qualifications: * Master's degree in Business, Statistics ... knowledge base, agent-facing training, etc.). Google creates products and services that make the ...
... program management. Preferred qualifications: * Master's degree in Business, Statistics ... knowledge base, agent-facing training, etc.). Google creates products and services that make the ...
Analyst, Knowledge Management Specialist
Denver, CO · On-site
$50K - $55K/yr
You will: * Content Governance & Stewardship * Maintain and update standard disclosures ... Continuing education courses Compensation information The base salary range for this position is ...
Analyst, Knowledge Management Specialist
Denver, CO · On-site
$50K - $55K/yr
You will: * Content Governance & Stewardship * Maintain and update standard disclosures ... Continuing education courses Compensation information The base salary range for this position is ...
... knowledge of both organic and paid social media on key platforms. * Deep understanding of key ... Experience managing and executing a variety of ongoing and campaign-specific social programs from ...
Quick apply
... knowledge of both organic and paid social media on key platforms. * Deep understanding of key ... Experience managing and executing a variety of ongoing and campaign-specific social programs from ...
Analyst, Knowledge Management Specialist
$50K - $55K/yr
You will: * Content Governance & Stewardship * Maintain and update standard disclosures ... Continuing education courses Compensation information The base salary range for this position is ...
Analyst, Knowledge Management Specialist
$50K - $55K/yr
You will: * Content Governance & Stewardship * Maintain and update standard disclosures ... Continuing education courses Compensation information The base salary range for this position is ...
You'll work closely with product management, software/hardware engineering, and customer ... knowledge base content and best practices tailored to the federal networking community.
You'll work closely with product management, software/hardware engineering, and customer ... knowledge base content and best practices tailored to the federal networking community.
You'll work closely with product management, software/hardware engineering, and customer ... knowledge base content and best practices tailored to the federal networking community.
You'll work closely with product management, software/hardware engineering, and customer ... knowledge base content and best practices tailored to the federal networking community.
HR Operations Specialist
Arvada, CO · On-site
$50K - $85K/yr
Own case management end to end, ensuring timely resolution, accuracy, and a positive customer ... Contribute to system enhancements, knowledge base content, and process updates as HR tools and ways ...
HR Operations Specialist
Arvada, CO · On-site
$50K - $85K/yr
Own case management end to end, ensuring timely resolution, accuracy, and a positive customer ... Contribute to system enhancements, knowledge base content, and process updates as HR tools and ways ...
Knowledge Base Content Manager information
What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?
To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.
How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?
A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.
What does a Knowledge Base Content Manager do?
A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.
What is the difference between Knowledge Base Content Manager vs Technical Writer?
| Aspect | Knowledge Base Content Manager | Technical Writer |
|---|---|---|
| Primary Focus | Managing and organizing knowledge base content, ensuring accuracy and accessibility | Creating, editing, and formatting technical documentation and manuals |
| Skills | Content management, editing, project coordination, SEO knowledge | Technical writing, communication, research, writing skills |
| Work Environment | Content management systems, collaboration with support and product teams | Documentation tools, word processors, technical platforms |
| Common Certifications | Content management certifications, technical writing certifications | Certified Professional Technical Communicator (CPTC), technical writing courses |
While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.
What are the most commonly searched types of Knowledge Base Content jobs in Colorado? The most popular types of Knowledge Base Content jobs in Colorado are:
What are popular job titles related to Knowledge Base Content Manager jobs in Colorado? For Knowledge Base Content Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Colorado look for? The top searched job categories for Knowledge Base Content Manager jobs in Colorado are:
$126K - $170K/yr
Other
PTO
Posted 12 days ago
Job description
About the opportunity
The RFP Program Manager owns the end-to-end lifecycle of RFPs, RFIs, RFQs, and due diligence questionnaires. This role serves as the central coordinator for enterprise proposal development, ensuring high-quality, compliant, and timely responses aligned with company positioning and standards.
You will operate at the intersection of Sales, Deal Desk, Product, Legal, Security, and Finance, driving structured, scalable proposal execution.
What to expect?- Lead and project-manage the full RFP lifecycle from intake through submission
- Assess requirements and build structured response plans, timelines, and ownership
- Coordinate cross-functional inputs (Sales, Legal, Security, Product, Engineering, Finance)
- Draft, edit, and refine responses for clarity, accuracy, and consistency
- Ensure alignment with product positioning, commercial terms, and company standards
- Own, maintain and evolve the RFP knowledge base / content library
- Track deadlines, risks, approvals, and deliverables to ensure on-time submission
- Ensure compliance with technical, security, pricing, and contractual requirements
- Support post-submission activities (clarifications, best and final offers, follow-ups)
- Drive continuous improvement through metrics, reporting, and process enhancement
- 3-5+ years in RFP/proposal management, sales operations, or solution engineering
- Strong project management and organizational skills
- Excellent written communication skills and attention to detail
- Ability to operate cross-functionally in fast-paced, high-growth environments
- Familiarity with SaaS business models strongly preferred
- Experience with proposal tools (e.g., Loopio, RFPIO, Arphie) a plus
What success looks like
- High-quality, consistent, and on-time RFP submissions
- Scalable and well-maintained proposal content library
- Efficient cross-functional coordination with minimal friction
- Clear visibility into pipeline, timelines, and risks
- Continuous improvement in response quality and turnaround timing
Ideal profile
- Ownership mindset with strong attention to quality and deadlines
- Structured thinker who can manage complex, multi-stakeholder workflows
- Comfortable driving alignment across technical and business teams
- Balances speed with accuracy and compliance
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.Â
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing familyÂ
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work dutiesÂ
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful's equity plans.
The application deadline is 06/02/2026
Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Colorado Salary: $126,000- $170,000