Music Content Operations Jobs (NOW HIRING)

Coordinator, Artist & Label Relations

Location: New York, NY (currently hybrid with up to 50% remote)

Your mission on the Music team:
We are seeking a highly organized Coordinator, Artist & Label Relations to support and execute artist, label, and industry partnership initiatives across TouchTunes' music ecosystem. This role plays a key part in coordinating promotional campaigns, artist activations, content initiatives, and partner communications while helping ensure programs are delivered efficiently and effectively.
Working closely with Artist & Label Relations, Editorial, Music Content Operations, Marketing, Ad Sales, Product, and external partners, this individual will coordinate campaign execution, manage assets and deliverables, track performance, and contribute to building strong relationships across the music industry.

Your day-to-day:

• Coordinate day-to-day communications with record labels, artists, management teams, and other music industry partners while helping maintain strong and productive relationships.
• Coordinate the execution of promotional campaigns and activations across internal and external stakeholders by tracking timelines, managing deliverables, coordinating marketing assets, providing campaign updates, and compiling performance reports.
• Maintain knowledge of TouchTunes’ products, programs, and partner offerings to support partner communications and campaign execution.
• Partner with cross-functional teams including Marketing, Ad Sales, Editorial, Product, and Music Content Operations to execute music content initiatives, promotional campaigns, and partner activations.
• Act as a liaison between the Curation team and external partners by facilitating communication, sharing programming updates, and supporting content-related requests.
• Maintain partner records, campaign documentation, and reporting materials to ensure accurate tracking and organization of ongoing initiatives.
• Prepare partner presentations, campaign recaps, meeting materials, and performance summaries that support relationship development and business reviews.
• Track campaign performance metrics and assist in compiling insights, learnings, and recommendations for internal stakeholders and external partners.
• Maintain release calendars, promotional schedules, and partnership trackers to ensure visibility across artist, label, and marketing initiatives.
• Monitor industry news, music releases, and partner activity to help inform ongoing projects and initiatives.
• Provide support for ad hoc team projects as needed.

Your profile:

• 0-2 years of experience in music, entertainment, media, or partnerships
• Strong organizational and project management skills
• Excellent communication and relationship-building abilities
• High attention to detail, especially with data and metadata
• Ability to manage multiple priorities in a fast-paced environment
• Deep knowledge about artists, pop culture, industry trends and the evolving music landscape
• Proficiency in Google Workspace, Excel, or similar tools
• A proactive, solutions-oriented mindset
• Strong cross functional collaboration skills and team-first attitude
• Ability to balance creativity with operational rigor

What’s in it for you:

At TouchTunes, your work impacts our customers as part of interesting projects that transform the in-venue entertainment industry. We foster open communication and collaboration across all levels, with approachable leaders that value all voices and empower you to excel and innovate. Our team thrives in an environment where fun meets hard work, and everyone is encouraged to be their authentic selves.

Our Perks and Benefits:

• Hybrid Work Environment: Hybrid schedule with 50% work-from-home and in-office time, with the ability to work anywhere in the world for up to 2 months per year.
• Financial Wellness: Annual performance bonus, long-term company bonus, 401k matching, life insurance.
• Comprehensive Benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy.                                                               
• Professional Development: Continuous hands-on learning with access to e-learning platform, tuition reimbursement, and peer mentorship.
• Accessibility: An inclusive workplace designed to accommodate people with disabilities.

Salary range: The salary range for this role is $60,000-65,000.

TouchTunes 

At TouchTunes, the world’s largest in-venue interactive music and entertainment platform, we’re all about sparking joy and human connection. That moment in a bar where someone at the next table cues the jukebox to play your favorite song? That’s what we do – our platform plays millions of songs daily – but we’re also so much more!  We just bought the largest soft-tipped darts business in the United States, we’re reinventing our mobile app for launch later this year, and we’re operating nearly 100,000 connected devices across North America and Europe. We’re innovators, strategic thinkers, people making the future possible today – and what a great time to join our team.

Work Requirements: Must be authorized to work in the United States

TouchTunes is an Equal Employment Opportunity / Affirmative Action employer. TouchTunes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

TouchTunes is a proud ally of QueerTech and DiversityJobs.