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Knowledge Base Content Manager Jobs in Tennessee

RemX

Marketing Content Manager

Nashville, TN · On-site

$70K - $85K/yr

We are looking for a creative and driven Marketing Content Manager to help showcase the people ... Knowledge of social media platforms and audience growth strategies. * Proficiency with Adobe ...

brs

Web Content Assistant

Millington, TN

Knowledge of basic Internet technology and operations including: * HTML, FrontPage, Dreamweaver * Use of content management systems for website content * Advanced familiarity with Microsoft Office ...

BLACKBERRY FARM

Content Writer

Maryville, TN · On-site

The Marketing team is responsible for managing all areas of external communication and branding ... Working knowledge of an editorial calendar Attention to deadlines and adaptability to shift ...

Checkr

Customer Support Specialist

Nashville, TN · On-site

$17.50 - $23.50/hr

... management, and attention to detail * Engage in proactive outreach and thoughtful follow-up to prevent recurring issues and enhance customer satisfaction * Contribute to knowledge base content and ...

Soni Resources

Agency Content Lead

Nashville, TN · On-site

$125K/yr

Agency Content Lead Soni is partnering with a growing agency seeking a hands-on creative leader to ... knowledge, skills, other job-related qualifications. #SONICREATIVE

Techmer

Sr IT Service Desk Technician

Clinton, TN · On-site

$100K - $125K/yr

Create and deliver user training sessions, technical documentation, and knowledge base content to ... Experience with endpoint management tools such as Microsoft Intune. * Proficiency with automation ...

Techmer

Sr IT Service Desk Technician

Clinton, TN

$100K - $125K/yr

Create and deliver user training sessions, technical documentation, and knowledge base content to ... Experience with endpoint management tools such as Microsoft Intune. * Proficiency with automation ...

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Knowledge Base Content Manager information

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are the most commonly searched types of Knowledge Base Content jobs in Tennessee?

The most popular types of Knowledge Base Content jobs in Tennessee are:

What are popular job titles related to Knowledge Base Content Manager jobs in Tennessee?

For Knowledge Base Content Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Content Manager jobs in Tennessee look for?

The top searched job categories for Knowledge Base Content Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Knowledge Base Content Manager jobs?

Cities in Tennessee with the most Knowledge Base Content Manager job openings:

Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution.

Marketing Content Manager

RemX

Nashville, TN • On-site

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

We are looking for a creative and driven Marketing Content Manager to help showcase the people, projects, and culture for a civil construction contractor.


Responsibilities

  • Create photo, video, and drone content from active construction projects.
  • Produce engaging content for LinkedIn, Facebook, Instagram, TikTok, and YouTube.
  • Manage social media strategy and content calendars.
  • Develop campaigns to grow brand awareness and engagement.
  • Tell compelling stories about employees, projects, and equipment.
  • Track analytics and optimize content performance.
  • Support recruiting efforts, events, and marketing initiatives.


Qualifications

  • Strong photography, videography, and editing skills.
  • Experience with drones; FAA Part 107 certification preferred.
  • Knowledge of social media platforms and audience growth strategies.
  • Proficiency with Adobe Creative Suite, Premiere Pro, Photoshop, Lightroom, CapCut, Canva, or similar tools.
  • Self-motivated, creative, and comfortable working in both office and field environments.
  • Degree in Marketing, Communications, or related field preferred.


Apply Today

If you're passionate about video production, photography, social media, and storytelling, and you're excited about building a brand in the construction industry, we'd love to see your portfolio and learn more about you.

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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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