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Knowledge Base Jobs in Tennessee (NOW HIRING)

Segue HR LLC

Client Support Specialist

Memphis, TN · On-site

$16.25 - $21.75/hr

Document resolutions and update knowledge base. Maintain strong client relationships and communication. Qualifications Associate or Bachelor's degree preferred. Experience in payroll/HRIS support or ...

Segue HR LLC

Client Support Specialist

Memphis, TN · On-site

$16.25 - $21.75/hr

... knowledge base. • Maintain strong client relationships and communication. Qualifications • Associate or Bachelor's degree preferred. • Experience in payroll/HRIS support or customer service ...

STI

Event Sales Manager

Nashville, TN · On-site

... knowledge base - Sales goals achievement - Revenue reporting tools - Sales and Communication - Website reviews - Guest survey support Requirements include: - Bachelor's degree plus a minimum of two ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in Tennessee

Knowledge Base information

See Tennessee salary details

$40.4K

$102.3K

$170.2K

How much do knowledge base jobs pay per year?

As of Aug 25, 2026, the average yearly pay for knowledge base in Tennessee is $102,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,300.00 and $122,500.00 per year, depending on experience, location, and employer.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What are the most commonly searched types of Knowledge Base jobs in Tennessee?

The most popular types of Knowledge Base jobs in Tennessee are:

What are popular job titles related to Knowledge Base jobs in Tennessee?

For Knowledge Base jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Knowledge Base jobs in Tennessee look for?

The top searched job categories for Knowledge Base jobs in Tennessee are:

What cities in Tennessee are hiring for Knowledge Base jobs?

Cities in Tennessee with the most Knowledge Base job openings:

Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $102,279 per year, or $49.2 per hour.

Dispatcher Customer Service Representative

Tow Pro

Nashville, TN • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 27 days ago

Job description

We are seeking Dispatchers and Customer Service Representatives to join our team!
Responsibilities:

  • Handle customer inquiries
  • Provide information about the vehicles and services
  • Troubleshoot and resolve customer issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Family owned Towing & Specialized Hauling