The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
IT Help Desk
Memphis, TN · On-site
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
IT Help Desk
Memphis, TN · On-site
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
Job Title: IT Helpdesk / Logistics Support Analyst Location: Memphis, TN Experience Required: 5-7+ Years Key Requirements: * Experience providing IT Helpdesk and End-User Support in a global ...
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Job Title: IT Helpdesk / Logistics Support Analyst Location: Memphis, TN Experience Required: 5-7+ Years Key Requirements: * Experience providing IT Helpdesk and End-User Support in a global ...
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
Quick apply
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
Reports To: IT Helpdesk Supervisor The IT Help Desk Intern provides first-level technical support to end users,assistingwith hardware, software, and network-related issues. This role is designed to ...
Reports To: IT Helpdesk Supervisor The IT Help Desk Intern provides first-level technical support to end users,assistingwith hardware, software, and network-related issues. This role is designed to ...
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ...
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ...
IT Technician
Powell, TN · On-site
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency. Essential Duties and ...
IT Technician
Powell, TN · On-site
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency. Essential Duties and ...
IT Operations Engineer
$91K - $100K/hr
IT Operations Engineer requires: * Bachelor's Degree in Information Technology, Computer Science ... Experience managing help desk operations. * Strong knowledge of network infrastructure, server ...
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IT Operations Engineer
$91K - $100K/hr
IT Operations Engineer requires: * Bachelor's Degree in Information Technology, Computer Science ... Experience managing help desk operations. * Strong knowledge of network infrastructure, server ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
Quick apply
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
IT Services Technician
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Help Desk Technician
Nashville, TN · On-site
As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first ...
IT Help Desk Technician
Nashville, TN · On-site
As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first ...
Supervisor, IT Support
Memphis, TN · On-site
$91K - $137K/yr
Minimum 3+ years' experience in a corporate IT Helpdesk and/or desktop support environment. PREFERRED SKILLS AND EXPERIENCE: * Thorough understanding of the Windows and Mac operating system and ...
Supervisor, IT Support
Memphis, TN · On-site
$91K - $137K/yr
Minimum 3+ years' experience in a corporate IT Helpdesk and/or desktop support environment. PREFERRED SKILLS AND EXPERIENCE: * Thorough understanding of the Windows and Mac operating system and ...
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
Quick apply
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
Supervisor, IT Support
Memphis, TN · On-site
$92 - $138/hr
Minimum 3+ years' experience in a corporate IT Helpdesk and/or desktop support environment. PREFERRED SKILLS AND EXPERIENCE: * Thorough understanding of the Windows and Mac operating system and ...
New
Supervisor, IT Support
Memphis, TN · On-site
$92 - $138/hr
Minimum 3+ years' experience in a corporate IT Helpdesk and/or desktop support environment. PREFERRED SKILLS AND EXPERIENCE: * Thorough understanding of the Windows and Mac operating system and ...
New
Supervisor, IT Support
Memphis, TN · On-site
$91K - $137K/yr
Minimum 3+ years' experience in a corporate IT Helpdesk and/or desktop support environment. PREFERRED SKILLS AND EXPERIENCE: * Thorough understanding of the Windows and Mac operating system and ...
Supervisor, IT Support
Memphis, TN · On-site
$91K - $137K/yr
Minimum 3+ years' experience in a corporate IT Helpdesk and/or desktop support environment. PREFERRED SKILLS AND EXPERIENCE: * Thorough understanding of the Windows and Mac operating system and ...
It Helpdesk information
See Tennessee salary details
$11.56 - $13.31
2% of jobs
$13.31 - $15.05
6% of jobs
$15.05 - $16.80
12% of jobs
$17.29 is the 25th percentile. Wages below this are outliers.
$16.80 - $18.55
17% of jobs
The median wage is $19.94 / hr.
$18.55 - $20.29
16% of jobs
$20.29 - $22.04
16% of jobs
$22.91 is the 75th percentile. Wages above this are outliers.
$22.04 - $23.78
12% of jobs
$23.78 - $25.53
7% of jobs
$25.53 - $27.27
6% of jobs
$27.27 - $29.02
3% of jobs
$29.02 - $30.76
2% of jobs
$11
$21
$30
How much do it helpdesk jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for it helpdesk in Tennessee is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.
What is an IT Helpdesk professional?
IT Helpdesk professionals are technical support specialists who assist users with computer hardware, software, and network issues. They serve as the first point of contact for troubleshooting technical problems, either remotely or in-person. Their responsibilities include diagnosing issues, providing solutions, escalating complex problems, and maintaining documentation of support requests. IT Helpdesk staff play a crucial role in ensuring smooth daily operations and minimizing downtime for businesses.
What skills and qualifications are needed to thrive as an IT Helpdesk professional?
To thrive as an IT Helpdesk professional, you need a strong understanding of computer hardware, operating systems, networking basics, and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote troubleshooting tools, and common office software is essential. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure quick problem resolution, high user satisfaction, and reliable support for business operations.
What are typical challenges faced by IT Helpdesk professionals, and how can they be managed?
IT Helpdesk professionals frequently encounter challenges such as handling high volumes of support requests, troubleshooting a wide range of technical issues, and communicating solutions to users with varying technical backgrounds. Time management and prioritization are key, as is developing a strong knowledge base of common problems and solutions. Building strong communication skills and staying patient under pressure can help ensure smooth interactions with end users. Many organizations also provide training and encourage Helpdesk staff to collaborate closely with technical teams to escalate and resolve more complex issues.
What is the difference between It Helpdesk vs Technical Support Specialist?
| Aspect | It Helpdesk | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Cisco CCNA (optional) |
| Work Environment | Helpdesk ticketing systems, remote support, on-site | Customer sites, remote, or call centers |
| Industry Usage | IT departments, MSPs, corporate support | IT companies, tech vendors, corporate support |
Both roles involve troubleshooting and supporting IT issues, but It Helpdesk typically focuses on handling user tickets and remote support within an organization, while Technical Support Specialists often provide more in-depth technical assistance, sometimes involving hardware or network issues. The roles overlap in certifications and work environments, but the scope and complexity of support can differ.
How hard is it helpdesk to get a helpdesk job?
Getting a helpdesk job typically requires basic technical knowledge, customer service skills, and sometimes relevant certifications like CompTIA A+. Entry-level positions are generally accessible to those with a willingness to learn, but competition can vary based on location and experience. Building skills in troubleshooting, operating systems, and remote support tools can improve chances of securing a helpdesk role.
Is IT helpdesk a good career?
IT helpdesk is a viable career option for individuals interested in technical support, troubleshooting, and customer service. It often requires knowledge of operating systems, networking, and common software tools, with opportunities for certifications like CompTIA A+ to advance. The role can lead to higher IT positions such as network administrator or systems analyst.
What does an IT Helpdesk do?
An IT Helpdesk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and user account management, often using ticketing systems and remote tools to resolve problems efficiently.
What are the most commonly searched types of It Helpdesk jobs in Tennessee?
The most popular types of It Helpdesk jobs in Tennessee are:
What are popular job titles related to It Helpdesk jobs in Tennessee?
For It Helpdesk jobs in Tennessee, the most frequently searched job titles are:
- Internship Pc Build Technician
- Remote Independent Contractor Help Desk Technician
- Volunteer Help Desk Technician
- Freelance Microsoft Active Directory
- Senior Help Desk Technician
- Independent Contractor Help Desk Technician
- Senior Help Desk Analyst
- Junior Help Desk Technician
- Help Desk Technician
- Entry Level Help Desk Technician
What job categories do people searching It Helpdesk jobs in Tennessee look for?
The top searched job categories for It Helpdesk jobs in Tennessee are:
What cities in Tennessee are hiring for It Helpdesk jobs?
Cities in Tennessee with the most It Helpdesk job openings:
Full-time
Re-posted yesterday
Job description
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage, server, operating systems, and applications. Additionally, the IT Helpdesk may assist in security incidents, security threats, and disaster recovery operations. Must be able to climb and work from 12 to 15 ft ladders, lift weight of 20 LBS over their head, walk warehouse concrete floors and have excellent verbal and written communication.
The IT Helpdesk will support operations in the following areas:
- Information System operations
- Tier I level Helpdesk
- Access Control and Authentication
- Technology Infrastructure Monitoring and Reporting
- Assist in Incident Response Operations
The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:
- ShoreTel/Mitel VoIP
- Microsoft Exchange
- Cisco Meraki
- Microsoft Windows Servers
- VMware and Hyper-V
- End-Point Security
- iOS, Android, and Windows Mobile
- Security and compliance
- Installing Windows 10, Office 2016/365, ConnectWise and Antivirus software
The following qualifications are highly recommended for the IT Helpdesk position.
Qualifications should include but are not limited to:
- Working knowledge of network operation and Helpdesk ticketing software
- Familiarity with security tools such as, DNS solutions, Windows firewall, encryption, antivirus, IDS/IPS, endpoint protection platforms, etc.- Desired
- Experience in running network cabling
- Certification(s); CompTIA A+, Network+, Security+ Desired
This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed
We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!