The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
IT Help Desk
Memphis, TN · On-site
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
IT Help Desk
Memphis, TN · On-site
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
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IT Helpdesk Analyst
Knoxville, TN · On-site
$21 - $23/hr
We are seeking a proactive Help Desk Analyst to join our IT team. In this role, you will be the first line of support for employees, ensuring their technical issues are resolved quickly and ...
Quick apply
Be Seen First
IT Helpdesk Analyst
Knoxville, TN · On-site
$21 - $23/hr
We are seeking a proactive Help Desk Analyst to join our IT team. In this role, you will be the first line of support for employees, ensuring their technical issues are resolved quickly and ...
Job Title: IT Helpdesk / Logistics Support Analyst Location: Memphis, TN Experience Required: 5-7+ Years Key Requirements: * Experience providing IT Helpdesk and End-User Support in a global ...
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Job Title: IT Helpdesk / Logistics Support Analyst Location: Memphis, TN Experience Required: 5-7+ Years Key Requirements: * Experience providing IT Helpdesk and End-User Support in a global ...
Reports To: IT Helpdesk Supervisor The IT Help Desk Intern provides first-level technical support to end users,assistingwith hardware, software, and network-related issues. This role is designed to ...
Reports To: IT Helpdesk Supervisor The IT Help Desk Intern provides first-level technical support to end users,assistingwith hardware, software, and network-related issues. This role is designed to ...
IT Technician
Powell, TN · On-site
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ...
IT Technician
Powell, TN · On-site
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ...
IT Technician
Powell, TN · On-site
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency. Essential Duties and ...
IT Technician
Powell, TN · On-site
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency. Essential Duties and ...
IT Operations Engineer
$91K - $100K/hr
IT Operations Engineer requires: * Bachelor's Degree in Information Technology, Computer Science ... Experience managing help desk operations. * Strong knowledge of network infrastructure, server ...
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IT Operations Engineer
$91K - $100K/hr
IT Operations Engineer requires: * Bachelor's Degree in Information Technology, Computer Science ... Experience managing help desk operations. * Strong knowledge of network infrastructure, server ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
IT Help Desk Tier 1 - Bilingual
Nashville, TN · On-site
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
Quick apply
IT Help Desk Tier 1 - Bilingual
Nashville, TN · On-site
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
IT Help Desk Technician
Nashville, TN · On-site
As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first ...
IT Help Desk Technician
Nashville, TN · On-site
As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first ...
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
Quick apply
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
The IT Help Desk Technician provides Level I (tier-one) technical support as the first point of contact (triage) for all IT incidents and service requests, with a strong focus on customer service ...
The IT Help Desk Technician provides Level I (tier-one) technical support as the first point of contact (triage) for all IT incidents and service requests, with a strong focus on customer service ...
Company Description IT Applications Trainee Duration : Contract to Perm Location: Memphis, TN Facility No experience required. Specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open Source ...
Company Description IT Applications Trainee Duration : Contract to Perm Location: Memphis, TN Facility No experience required. Specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open Source ...
IT Applications Trainee Duration : Contract to Perm Location: Memphis, TN Facility No experience required. Specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open Source, Korn Shell Script ...
IT Applications Trainee Duration : Contract to Perm Location: Memphis, TN Facility No experience required. Specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open Source, Korn Shell Script ...
IT Help Desk Technician
Oak Ridge, TN · On-site
The IT Help Desk Technician provides Level I (tier-one) technical support as the first point of contact (triage) for all IT incidents and service requests, with a strong focus on customer service ...
IT Help Desk Technician
Oak Ridge, TN · On-site
The IT Help Desk Technician provides Level I (tier-one) technical support as the first point of contact (triage) for all IT incidents and service requests, with a strong focus on customer service ...
IT Applications Trainee
Memphis, TN · On-site
Development and testing of software using Informatica, PL/SQL, Progress, Microsoft.net or other programming languages as specified. Investigation of issues and development of resolution in a timely ...
Quick apply
IT Applications Trainee
Memphis, TN · On-site
Development and testing of software using Informatica, PL/SQL, Progress, Microsoft.net or other programming languages as specified. Investigation of issues and development of resolution in a timely ...
It Helpdesk Trainee information
What is an IT Helpdesk trainee?
An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.
What are the typical daily responsibilities of an IT Helpdesk trainee?
As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.
What are the key skills and qualifications needed to thrive in the IT Helpdesk trainee position, and why are they important?
To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.
What are the most commonly searched types of It Helpdesk jobs in Tennessee?
The most popular types of It Helpdesk jobs in Tennessee are:
What are popular job titles related to It Helpdesk Trainee jobs in Tennessee?
For It Helpdesk Trainee jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Trainee jobs in Tennessee look for?
The top searched job categories for It Helpdesk Trainee jobs in Tennessee are:
What cities in Tennessee are hiring for It Helpdesk Trainee jobs?
Cities in Tennessee with the most It Helpdesk Trainee job openings:
Full-time
Re-posted 18 days ago
Job description
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage, server, operating systems, and applications. Additionally, the IT Helpdesk may assist in security incidents, security threats, and disaster recovery operations. Must be able to climb and work from 12 to 15 ft ladders, lift weight of 20 LBS over their head, walk warehouse concrete floors and have excellent verbal and written communication.
The IT Helpdesk will support operations in the following areas:
- Information System operations
- Tier I level Helpdesk
- Access Control and Authentication
- Technology Infrastructure Monitoring and Reporting
- Assist in Incident Response Operations
The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:
- ShoreTel/Mitel VoIP
- Microsoft Exchange
- Cisco Meraki
- Microsoft Windows Servers
- VMware and Hyper-V
- End-Point Security
- iOS, Android, and Windows Mobile
- Security and compliance
- Installing Windows 10, Office 2016/365, ConnectWise and Antivirus software
The following qualifications are highly recommended for the IT Helpdesk position.
Qualifications should include but are not limited to:
- Working knowledge of network operation and Helpdesk ticketing software
- Familiarity with security tools such as, DNS solutions, Windows firewall, encryption, antivirus, IDS/IPS, endpoint protection platforms, etc.- Desired
- Experience in running network cabling
- Certification(s); CompTIA A+, Network+, Security+ Desired
This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed
We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!