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Desktop It Support Jobs in Tennessee (NOW HIRING)

Nextech

IT Support Specialist

Franklin, TN

Configure, deploy, and support desktops, laptops, mobile devices, and related hardware. * Assist ... Stay current on emerging technologies, security practices, and IT support trends. Required Skills

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... In addition to providing desktop and user support, this role will troubleshoot and support network ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... In addition to providing desktop and user support, this role will troubleshoot and support network ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... In addition to providing desktop and user support, this role will troubleshoot and support network ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

Strong foundational IT support experience, including desktop and endpoint support * Comfort working directly with clients and managing priorities across environments * Familiarity with Windows ...

Cooper Steel

IT Support Analyst

Nashville, TN · On-site

Nashville, TN 37212 IT Support Analyst POSITION SUMMARY The IT Support Analyst is responsible for ... Perform hands-on fixes at the desktop level, including installing and upgrading software ...

Cooper Steel

IT Support Analyst

Nashville, TN · On-site

Nashville, TN 37212 IT Support Analyst POSITION SUMMARY The IT Support Analyst is responsible for ... Perform hands-on fixes at the desktop level, including installing and upgrading software ...

Private Company

IT Desktop Support Technician

Memphis, TN · On-site

$45K - $55K/yr

Associate degree in Information Technology or related field preferred, or equivalent work experience. * Minimum of 4 years of desktop support or help desk experience, preferably in a healthcare ...

F2Onsite

Be Seen First

IT Desktop Support Technician

Cookeville, TN · On-site

$28 - $29/hr

Company Description F2OnSite is the fastest growing IT field services company in the United States ... We specialize in all types of technology, projects, desktop support and more.

New

Nesco Resource

IT Support Specialist

Nashville, TN · On-site

Nesco Resource is seeking a skilled and motivated IT Support Specialist to provide world-class ... Required : • 3 - 5 years of desktop support experience in a business or corporate environment ...

Revel Staffing

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

ADDA Infusion

IT Support Specialist

Nashville, TN · On-site

$55K - $80K/yr

Lerner Solutions is looking for an IT Support Specialist to embed within that client environment, someone who brings a service-first orientation to technology operations and leads with ...

ADDA Infusion

IT Support Specialist

Nashville, TN

Lerner Solutions is looking for an IT Support Specialist to embed within that client environment, someone who brings a service-first orientation to technology operations and leads with ...

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All JobsDesktop It Support JobsDesktop It Support Jobs in Tennessee

Desktop It Support information

See Tennessee salary details

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How much do desktop it support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for desktop it support in Tennessee is $22.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.66 per hour, depending on experience, location, and employer.

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What are popular job titles related to Desktop It Support jobs in Tennessee?

For Desktop It Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Desktop It Support jobs in Tennessee look for?

The top searched job categories for Desktop It Support jobs in Tennessee are:

What cities in Tennessee are hiring for Desktop It Support jobs?

Cities in Tennessee with the most Desktop It Support job openings:

Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,928 per year, or $22.1 per hour.

IT Support Specialist

Nextech

Franklin, TN

Full-time

Re-posted 6 days ago

Job description

Overview

A growing consumer products company in the Franklin, TN area is seeking an IT Support Specialist to join its collaborative and expanding technology team. This is an excellent opportunity for an early-career IT professional who enjoys hands-on support, thrives in a fast-paced environment, and is eager to grow their technical skills over time.

This role offers exposure to a broad range of technologies and business operations. The ideal candidate is someone who enjoys solving problems, building relationships across the organization, and continuously learning new technologies. Success in this position requires a strong customer-service mindset, adaptability, and a willingness to take ownership of challenges as they arise.

Responsibilities

  • Provide day-to-day technical support for employees across the organization.

  • Configure, deploy, and support desktops, laptops, mobile devices, and related hardware.

  • Assist with workstation setup, software installation, and end-user onboarding.

  • Troubleshoot hardware, software, network, and connectivity issues.

  • Support server and network infrastructure through installation, monitoring, maintenance, and troubleshooting activities.

  • Manage and resolve help desk requests in a timely manner while maintaining a high level of customer service.

  • Monitor system performance and identify opportunities for improvement.

  • Assist with software updates, hardware upgrades, and technology refresh initiatives.

  • Create and maintain technical documentation, procedures, and support materials.

  • Train end users on software, systems, and technology best practices.

  • Stay current on emerging technologies, security practices, and IT support trends.

Required Skills

  • Associates or Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.

  • 12 years of experience in IT support, help desk, desktop support, or a similar technical role.

  • Strong troubleshooting and problem-solving abilities.

  • Experience supporting Windows-based environments.

  • Working knowledge of Microsoft 365, Active Directory, Exchange, SharePoint, and cloud-based technologies.

  • Understanding of networking fundamentals, system administration, and endpoint support.

  • Ability to communicate technical concepts clearly to non-technical users.

  • Strong organizational skills and attention to detail.

  • Excellent interpersonal and customer service skills.

  • Self-motivated with a desire to learn and grow within the IT field.

Preferred Qualifications

  • Experience with Windows Server environments.

  • Exposure to virtualization technologies and virtual desktop environments.

  • Basic scripting knowledge, including PowerShell or SQL.

  • Experience supporting ERP, EDI, backup, or disaster recovery systems.

  • Familiarity with database administration and system security best practices.

  • Experience documenting processes and tracking system performance metrics.

How to Apply

If you are looking for an opportunity to expand your technical skill set, work alongside an experienced IT team, and contribute to a growing organization, we encourage you to apply. Submit your resume for confidential consideration. Qualified candidates will be contacted directly to discuss the position and next steps.