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Remote It Help Desk Jobs in Tennessee (NOW HIRING)

INDEPENDENT BANK

IT Specialist

Memphis, TN · Remote

This position works with the IT Manager to handle overall IT functions for the Bank, including but not limited to, help desk tickets, remote access, monitoring servers, managing VOIP system, and will ...

New

Revel Staffing

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

AMSURG

IT Implementation Engineer

Nashville, TN · Remote

IT Implementation Engineer Remote Company Overview: AMSURG is an independent leader in ambulatory ... AMSURG offers a variety of health and welfare benefit options to help protect your health and ...

Amsurg

IT Implementation Engineer

Nashville, TN · Remote

IT Implementation Engineer Remote Company Overview: AMSURG is an independent leader in ambulatory ... AMSURG offers a variety of health and welfare benefit options to help protect your health and ...

AmSurg LLC

IT Implementation Engineer

Nashville, TN · Remote

IT Implementation Engineer Remote Company Overview: AMSURG is an independent leader in ambulatory ... AMSURG offers a variety of health and welfare benefit options to help protect your health and ...

Career Search

IT Audit Senior Consultant

Brentwood, TN · On-site +1

$88K - $116K/yr

OPPORTUNITY This Senior IT Audit Consultant role is a great opportunity for anyone passionate about ... Fully remote work may be available to qualified candidates, but travel will be required as ...

Oningroup

IT Solutions Specialist

Nashville, TN · On-site +1

Who We Are At The Onin Group, we believe technology should make work simpler, helping our teams focus on people instead of processes. We're looking for an IT Solutions Specialist to join our ...

Magna5

IT Sales Executive - Tennessee

Nashville, TN · On-site +1

Receive mentorship and support to help build a successful career in IT sales. Learning and Development: * Opportunities for professional development and training to enhance your sales skills and ...

Varsitybrands

IT Business Analyst III

Memphis, TN · Remote

Remote (Memphis, TN) HOW YOU WILL MAKE AN IMPACT We are looking for an energetic and team-oriented ... Advanced degree within Information Technology, Computer Science, Finance, Accounting, Business, or ...

Varsity Brands

IT Business Analyst III

Memphis, TN · On-site +1

Remote (Memphis, TN) HOW YOU WILL MAKE AN IMPACT We are looking for an energetic and team-oriented ... Advanced degree within Information Technology, Computer Science, Finance, Accounting, Business, or ...

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Showing results 1-20

All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Tennessee

Remote It Help Desk information

See Tennessee salary details

$11

$21

$30

How much do remote it help desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote it help desk in Tennessee is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.
What are the most commonly searched types of It Help Desk jobs in Tennessee? The most popular types of It Help Desk jobs in Tennessee are:
What are popular job titles related to Remote It Help Desk jobs in Tennessee? For Remote It Help Desk jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote It Help Desk jobs in Tennessee look for? The top searched job categories for Remote It Help Desk jobs in Tennessee are:
What cities in Tennessee are hiring for Remote It Help Desk jobs? Cities in Tennessee with the most Remote It Help Desk job openings:
Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,705 per year, or $21 per hour.

IT Specialist

INDEPENDENT BANK

Memphis, TN • Remote

Full-time

Posted 2 days ago

New

Job description

Description

Summary:


This position works with the IT Manager to handle overall IT functions for the Bank, including but not limited to, help desk tickets, remote access, monitoring servers, managing VOIP system, and will serve as computer support for employees.  

Duties:


Evaluates expansions or enhancements by studying workload and capacity of computer system.

Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.

Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.

Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.

Places software into production by loading software into computer; entering necessary commands.

Places hardware into production by establishing connections; entering necessary   commands.

Maintains system capability by testing computer components.

Maintains historical records by documenting hardware and software changes and   revisions.

Maintains client confidence and protects operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

Qualifications:


A bachelor's degree in computer science or related discipline, or equivalent education and experience.
  2+ years related experience.
  Strong skills in problem solving and presenting technical information. 

Must be able to handle Software Maintenance and Software Testing.
  Basic understanding of business systems, VOIP, networking, and industry requirements.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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