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Knowledge Base Jobs (NOW HIRING)

Siemens

Knowledge Base Steward

Raleigh, NC · On-site

$68K - $117K/yr

As a KB Steward, you will manage and curate the knowledge base, systems, and engineering tools for assigned product lines, ensuring accurate, current, and accessible information for stakeholders ...

DecisionPoint | Cortek

Knowledge Base Manager

The Knowledge Base Manager ensures documentation accuracy, promotes content standardization, manages version controls, and drives continual improvement across all knowledge artifacts used by service ...

API, LLC

AI Knowledge Base Coordinator

West Lake Hills, TX · On-site

$17 - $22/hr

RESPONSIBILITIES 1. Building the "Knowledge Playbook" * Process Architecture: Design and implement the end-to-end workflow for how knowledge is captured, audited, and updated within our systems.

JobNimbus

Knowledge Program Specialist

Lehi, UT

This role keeps the knowledge base accurate, useful, and aligned to AI infrastructure; identifies gaps from AI and search signals; and drives the content, coaching, or escalation needed to close them.

Base-2 Solutions, LLC

Knowledge Manager

Reston, VA · On-site

Yes Position Summary Base-2 Solutions is seeking a Knowledge Manager to support information sharing and analytic production by aligning processes, workflows, and technology. This role supports ...

sonifi

Knowledge Domain Expert

Sioux Falls, SD · On-site

This position plays a key role in strengthening the effectiveness of SONIFI's technical knowledge base and support operations. What you'll do: Reporting to Technical Assistance Center leadership ...

Pura

CX Knowledge Specialist

Pleasant Grove, UT · On-site

Knowledge Base & Documentation * Develop, maintain, and update policy & procedure documentation across Customer Care. * Own Help Center content on the Pura website, partnering with stakeholders to ...

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How much do knowledge base jobs pay per year?

As of Aug 6, 2026, the average yearly pay for knowledge base in the United States is $112,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

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What cities are hiring for Knowledge Base jobs? Cities with the most Knowledge Base job openings:
What are the most commonly searched types of Knowledge Base jobs? The most popular types of Knowledge Base jobs are:
What states have the most Knowledge Base jobs? States with the most job openings for Knowledge Base jobs include:
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Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $112,690 per year, or $54.2 per hour.

Knowledge Base Steward

Siemens

Raleigh, NC • On-site

$68K - $117K/yr

Full-time

Posted 20 days ago

Siemens rating

7.7

Company rating: 7.7 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

257th of 441 rated engineering

Job description

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
Transform the everyday with us!
We are looking for a KB Steward. This position will be based in Wendell, NC but can be remote within the USA.
As a KB Steward, you will manage and curate the knowledge base, systems, and engineering tools for assigned product lines, ensuring accurate, current, and accessible information for stakeholders across the business. You will support the Electrification & Automation knowledge base team and help maintain tools that enable innovation, improve configurator accuracy, and drive productivity for engineering and operational teams.
You'll make a difference by:
  • Managing and maintaining knowledge base content, engineering tools, and system data for assigned product lines, including SIEBREAK Metal-Enclosed Switchgear, GM-SG Metal-Clad Switchgear, and SIMOVAC Medium Voltage Controller products.
  • Partnering with Product Lifecycle Management, Research & Development, Product Engineering, Manufacturing Engineering, and other operational teams to support new product introduction and anticipate tool and system needs.
  • Supporting SAP Variant Configurator rules, NX Tools, and Cost+ rules for mechanical parts to improve configuration accuracy and quotation quality.
  • Reviewing trends in commonly added or deleted parts and updating configurator logic to improve engineering efficiency, data accuracy, and product quality.
  • Collaborating with mechanical engineering subject matter experts to gather, validate, document, and organize product and engineering information.
  • Creating and maintaining knowledge base guidelines, contributor best practices, and documentation standards that support consistent, high-quality content.
  • Training team members, supporting knowledge base users, and conducting periodic audits to identify opportunities for optimization and continuous improvement.

You'll win us over by having the following qualifications:
Basic Qualifications:
  • Bachelor's degree from an accredited university or college.
  • 2+ years of experience with the following:
    • MRP solutions such as SAP or Oracle.
    • Power distribution, power protection, switchgear, electrical equipment, or related industrial manufacturing environments.
    • Bills of Material, product structures, product configuration, or engineering data management.
    • Content management systems, databases, or knowledge management tools.
    • Cross-functional communication, workload management, documentation, and collaboration across engineering, manufacturing, and business teams.
    • Strong written, verbal, interpersonal, and leadership skills with the ability to support multiple priorities, maintain a high-quality work product, and contribute to a detail-focused culture.
  • ~ 5% travel required.
  • Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications:
  • Experience developing, maintaining, or improving tools that increase efficiency, quality, productivity, or cost performance.
  • Experience with AutoCAD, Engineering Base by Aucotec, Medium Voltage Switchgear, Low Voltage Motor Controllers, or related engineering design tools and products.
  • Experience in made-to-order engineering, engineer-to-order manufacturing, CPQ systems, product configurators, product configuration, or knowledge-based engineering tools.
  • Exposure to Product Lifecycle Management processes, new product introduction activities, and collaboration with Research & Development, Product Engineering, Manufacturing Engineering, or Product Management teams.
  • Experience with cloud-based CRM solutions such as Salesforce or Microsoft Dynamics, automation initiatives, or AI tools and technologies that improve productivity, automate processes, and drive efficiency gains.

You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $68,830 - $117,994 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

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