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Knowledge Base Jobs (NOW HIRING)

Design knowledge base templates for different programs * Develop automated knowledge base generation from program data * Refine ontology structures based on analytical usage patterns and user ...

Design knowledge base templates for different programs * Develop automated knowledge base generation from program data * Refine ontology structures based on analytical usage patterns and user ...

Design knowledge base templates for different programs * Develop automated knowledge base generation from program data * Refine ontology structures based on analytical usage patterns and user ...

Knowledge Base Engineer

Basking Ridge, NJ · On-site

$104K - $166K/yr

Knowledge Base Engineer Job Locations US-MD-Annapolis Junction | US-NJ-Basking Ridge Requisition ID 2026-166804 Position Category Information Technology Clearance Secret Responsibilities Peraton Labs ...

Design knowledge base templates for different programs * Develop automated knowledge base generation from program data * Refine ontology structures based on analytical usage patterns and user ...

Design knowledge base templates for different programs * Develop automated knowledge base generation from program data * Refine ontology structures based on analytical usage patterns and user ...

$45K - $55K/yr

Learn more about us on our YouTube Channel or Blog Posts Who You Are: We're seeking a motivated Knowledge Base Associate passionate about SaaS product education, and who will help establish the next ...

About the team/role As the Staff Knowledge Base Specialist, you will be a senior contributor to the knowledge systems that enable both Checkr's human and digital workers to resolve issues accurately ...

About the team/role As the Staff Knowledge Base Specialist, you will be a senior contributor to the knowledge systems that enable both Checkr's human and digital workers to resolve issues accurately ...

Write and structure knowledge base content using GPT best practices--including Markdown, key-value pairs, atomic writing, and semantic chunking--to ensure seamless ingestion by AI chatbots * Analyze ...

New

About the team/role As the Staff Knowledge Base Specialist, you will be a senior contributor to the knowledge systems that enable both Checkr's human and digital workers to resolve issues accurately ...

Write and structure knowledge base content using GPT best practices-including Markdown, key-value pairs, atomic writing, and semantic chunking-to ensure seamless ingestion by AI chatbots * Analyze ...

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Knowledge Base information

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$44.5K

$112.7K

$187.5K

How much do knowledge base jobs pay per year?

As of Jun 5, 2026, the average yearly pay for knowledge base in the United States is $112,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

More about Knowledge Base jobs
What cities are hiring for Knowledge Base jobs? Cities with the most Knowledge Base job openings:
What are the most commonly searched types of Knowledge Base jobs? The most popular types of Knowledge Base jobs are:
What states have the most Knowledge Base jobs? States with the most job openings for Knowledge Base jobs include:
What job categories do people searching Knowledge Base jobs look for? The top searched job categories for Knowledge Base jobs are:
Infographic showing various Knowledge Base job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, and 5% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $112,690 per year, or $54.2 per hour.
Knowledge Base Engineer

Knowledge Base Engineer

Peraton

Basking Ridge, NJ

$104K - $166K/yr

Full-time

Posted 22 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

37th of 203 rated it services


Job description

Responsibilities

Peraton Labs is seeking a knowledge base engineer who specializes in designing and managing version-controlled knowledge bases with ontologies, mission briefings, and configurations that scope a generative AI-powered analytical platform's capabilities to specific programs or domains. This role develops automated knowledge base generation capabilities and refines ontology structures based on usage patterns and user feedback.

Key Responsibilities

  • Design knowledge base templates for different programs
  • Develop automated knowledge base generation from program data
  • Refine ontology structures based on analytical usage patterns and user feedback
  • Build knowledge base lifecycle management: creation, versioning, merging, archival
  • Implement knowledge base quality metrics and optimization recommendations
  • Develop cross-knowledge base search and comparison capabilities for portfolio-level analysis
  • Create onboarding workflows that guide knowledge base setup
  • Collaborate with Knowledge Graph Engineers on knowledge base-to-knowledge graph integration

#px2026

Qualifications

Required Qualifications

  • Minimum of 5+ years of experience with a Bachelor's degree, 3+ years with a Master's or a PhD in Computer Science, Information Science, or related field
  • Hands-on experience in knowledge management, information architecture, or ontology engineering
  • Strong Python proficiency
  • Experience with knowledge base design and management
  • Understanding of RAG (retrieval-augmented generation) architectures and their optimization
  • Familiarity with version control systems and configuration management
  • Experience with document classification and taxonomy design
  • Strong analytical and organizational skills
  • US Citizenship with the ability to obtain/maintain a Secret clearance

Preferred Qualifications

  • Familiarity with semantic web technologies (RDF, OWL, SPARQL)
  • Experience with vector search optimization and embedding model selection
  • Knowledge of information governance and access control patterns
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017