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Knowledge Base Jobs (NOW HIRING)

Knowledge Manager

Washington, DC · On-site

$104K - $166K/yr

The Knowledge Manager plays a critical role in aligning processes and technology to support the ... addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected ...

Knowledge Manager

Washington, DC · On-site

$104K - $166K/yr

The Knowledge Manager plays a critical role in aligning processes and technology to support the ... base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or ...

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected ...

No Knowledge Management Specialist GDIT is seeking a Knowledge Management Specialist to write and edit documentation for an IT knowledge base as part of the larger National Institutes of Health (NIH ...

This role will be responsible for supporting the development, documentation, and maintenance of Standard Operating Procedures (SOPs) as well as ownership of the operations knowledge base platform to ...

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Knowledge Base information

See salary details

$44.5K

$112.7K

$187.5K

How much do knowledge base jobs pay per year?

As of Aug 6, 2026, the average yearly pay for knowledge base in the United States is $112,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

More about Knowledge Base jobs
What cities are hiring for Knowledge Base jobs? Cities with the most Knowledge Base job openings:
What are the most commonly searched types of Knowledge Base jobs? The most popular types of Knowledge Base jobs are:
What states have the most Knowledge Base jobs? States with the most job openings for Knowledge Base jobs include:
What job categories do people searching Knowledge Base jobs look for? The top searched job categories for Knowledge Base jobs are:
Infographic showing various Knowledge Base job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $112,690 per year, or $54.2 per hour.

Knowledge Manager

Peraton

Washington, DC • On-site

$104K - $166K/yr

Full-time

Posted 13 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

47th of 221 rated it services


Job description

Responsibilities

Position Overview:

The Knowledge Manager plays a critical role in aligning processes and technology to support the sharing of core and foundational Analytic Enterprise policy documents. This position supports by overseeing knowledge management systems and ensuring compliance with enterprise-wide policies. The Knowledge Manager facilitates the collection, organization, and dissemination of information across multiple networks and portals, optimizing knowledge access, collaboration, and decision-making.

Key Responsibilities:

  • Provide strategic Knowledge Management (KM) support, ensuring alignment with enterprise directives and data governance policies.
  • Manage the existing KM site (currently SharePoint), including the integration of external capabilities and data feeds to enhance usability and performance.
  • Identify, troubleshoot, and resolve technical issues related to access permissions, pre-release testing, and end-user feedback.
  • Support Senior Defense Intelligence Officers with All Source Analysis by managing visualizations and organizing critical data such as meetings, engagements, and reporting metrics.

Core Duties:

  • Post, edit, distribute, and maintain appropriate content for both classified and unclassified platforms, portals, and calendars.
  • Develop consistent, repeatable processes for collecting, consolidating, and preparing written responses to Requests for Information (RFIs) or internal inquiries from leadership.
  • Ensure all KM records are created and maintained in compliance with DoD Records Management policies and directives.
  • Organize data, define file structures, and ensure accessible storage of information for user communities.
  • Develop and periodically test Tactics, Techniques, and Procedures (TTPs) to coordinate information flow and support operational exercises.
  • Integrate knowledge across departments to facilitate information sharing and collaboration with internal and external stakeholders.
  • Train and educate front-end users on KM tools and best practices.
  • Develop written content, generate reports, and deliver presentations to senior leadership to support enhancements and new initiatives.
  • Monitor solution benefits and performance metrics to ensure continuous improvement and process automation.
  • Provide support for analytical needs and backup functions across various positions.
  • Work across business units to support communication of complex topics and initiatives.
  • Support information dissemination, Data Transfer Officer (DTO) activities, and disclosure processes.
Qualifications

Required Qualifications:

  • 8+ years of applicable experience with Bachelor's degree; OR 6+ years of applicable experience with a Master's degree; OR 3+ years of applicable experience with a PhD.
  • TS/SCI clearance with ability to pass a poly
  • Proven experience in Knowledge Management, preferably within a defense or intelligence environment.
  • Strong understanding of KM systems (e.g., SharePoint), data integration, and DoD Records Management policies.
  • Ability to develop and communicate structured processes and technical solutions.
  • Experience in training, stakeholder engagement, and cross-functional collaboration.
  • Strong analytical, organizational, and communication skills.
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017