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Knowledge Base Manager Jobs (NOW HIRING)

A Base Manager should exemplify and promote Guardian Flight's high standards while leading by ... Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and ...

A Base Manager should exemplify and promote Guardian Flight's high standards while leading by ... Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and ...

A Base Manager should exemplify and promote Guardian Flight's high standards while leading by ... Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and ...

About the team/role As the Staff Knowledge Base Specialist, you will be a senior contributor to the ... You will also build, manage, and iterate on AI workforce agents that accelerate knowledge ...

You will also build, manage, and iterate on AI workforce agents that accelerate knowledge ... On-target Earnings OR Base Salary range (Nashville, TN) $104,000-$130,000 USD What We Offer * A ...

One of TEKsystems top customers is looking for a Knowledge Base Manager. Must be US C itizen Must be able to work W2 If interested in learning more please apply! Job Type & Location This is a ...

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One of TEKsystems top customers is looking for a Knowledge Base Manager. Must be US C itizen Must be able to work W2 If interested in learning more please apply! Job Type & Location This is a ...

New

The Director of Maintenance is responsible to the Field Manager for the economical and efficient ... the knowledge and experience to complete their tasks. Coordinates with other departments to ...

The Director of Maintenance is responsible to the Field Manager for the economical and efficient ... knowledge and experience to complete their tasks. • Coordinates with other departments to ...

Aircraft Base Manager

Wilmington, OH · On-site

$74K - $89K/yr

Position Overview The Base Manager is responsible for supervising aircraft fuel system maintenance ... This role requires hands-on leadership, strong technical knowledge, and the ability to manage ...

It focuses on hands-on content management, knowledge base optimization, reporting, and ongoing analysis, with an emphasis on Salesforce Knowledge and AI-enabled tools. Required Experience * Minimum 3 ...

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Knowledge Base Manager information

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$24.5K

$59.5K

$116K

How much do knowledge base manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for knowledge base manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

More about Knowledge Base Manager jobs
What cities are hiring for Knowledge Base Manager jobs? Cities with the most Knowledge Base Manager job openings:
What are the most commonly searched types of Knowledge Base jobs? The most popular types of Knowledge Base jobs are:
What states have the most Knowledge Base Manager jobs? States with the most job openings for Knowledge Base Manager jobs include:
What job categories do people searching Knowledge Base Manager jobs look for? The top searched job categories for Knowledge Base Manager jobs are:
Infographic showing various Knowledge Base Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Base Manager

Full-time

Re-posted 15 days ago


Global Medical Response rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

525th of 884 rated healthcare providers


Job description

We’re hiring a Flight Nurse Base Manager to provide direct patient care in accordance with GMR protocols and/or medical direction. They also assist with coverage of open shifts as needed with the assigned area.


JOB SUMMARY

The Base Manager position is a leadership role that requires excellent communication and organizational skills.  Guardian Flight’s reputation is built on quality patient care and positive relationships with its customers.  A Base Manager should exemplify and promote Guardian Flight’s high standards while leading by example.  The Base Manager will work a full flight schedule and will receive an hourly increase for their base chief duties.

 

ESSENTIAL FUNCTIONS/DUTIES

Administrative/Leadership:

  • Maintain oversight of and provide direction for day-to-day operations at the base with focus on ensuring safety of patients and employees
  • Oversee management and tracking of equipment, medications, supplies, facilities and vehicles as well as base-specific peer review completion
  • Assist with the implementation of the marketing and public relations plan to enhance customer relations and service
  • Plan regularly scheduled base meetings; complete and distribute minutes
  • Oversee and/or participate in meetings and events involving safety, education, program development, marketing and public relations
  • Address, follow up and provide feedback on issues, problems and concerns both within the base and company-wide
  • Manage base schedule in accordance to the schedule policy and in cooperation with the Program Director
  • Will be called upon to contact staff eligible to fill unscheduled leave (i.e. sick calls) at specified base
  • May be asked to assist in coordination of staff, timing and logistics for pre-scheduled flights.
  • Assist with hiring process for specified base
  • Monitor employee orientation, performance, and training needs; develop improvement plans as needed in cooperation with education department, Leadership and HR
  • Assist in staff evaluations
  • Facilitate the delivery of training and education, including verifying that employees attend training
  • Serve as a resource, coach/mentor for base personnel and coordinate with Operations, Clinical and HR for disciplinary action
  • Other duties as assigned

Clinical:

  • Responsible for completion and submission of electronic patient care record for each dispatched flight within the specified time frame, and for daily base checks, which includes narcotic count
  • Provide pre-hospital and intra-hospital advanced life support care from initial contact until patient care is relinquished to the accepting medical facility maintaining thorough patient care documentation
  • Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and clinical experiences
  • Maintain documentation of required licensure, certifications, continuing education, safety, and advanced procedures in the Employee Education Manual
  • Knowledgeable in use and routine maintenance of all equipment and supplies used by emergency programs
  • Maintains positive interpersonal relationships with colleagues, EMS representatives, hospitals, and the public
  • Functions as a medical flight member
  • Attends pre-mission briefings and mission debriefing and completes necessary documentation
  • Assists in pre-mission liftoff checklist and Pilot assistance when needed, e. radio, navigational, and visual observation activities
  • Complies with safety standards to assure safety of self, medical personnel, patient, and equipment prior to liftoff
  • Conducts aircraft safety briefings as needed

QUALIFICATIONS

Experience

  • Minimum of three (3) years' experience as a licensed Paramedic in an ALS or Critical Care setting; OR minimum of three (3) years' experience as a licensed RN in an Emergency or Adult Critical Care setting
  • Flight experience preferred

Education:

  • Company required RN or Paramedic license/certifications in the states served by the assigned area
  • AHA BLS, ACLS, PALS, NRP required prior to flight status. Will be required to obtain trauma certification within six (6) months of hire
  • Advanced Certification (CCRN or FP-C) preferred, required within 12 months of hire 
  • Instructor certifications in BLS, ACLS, PALS/PEPP, ITLS/PHTLS preferred
  • For Paramedics: NREMT-P certification may be required in assigned area

Physical Demands:

  • Must be willing to shave facial hair (if needed) to fit a N95 mask
  • Must possess the gross and fine motor skills necessary to sufficiently provide the full range of safe and effective patient care activities
  • Lift and/or move up to 150 pounds cumulative with assistance
  • Specific vision abilities required by this job include close vision, distant vision, peripheral vision, depth perception and the ability to adjust focus
  • Must be able to work a flexible work schedule

Why Choose Guardian Flight? As a leading provider of air medical services, management and experience in the air medical industry, Guardian Flight is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R0052103Qualifications:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Global Medical Response employees say

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Hours and flexibility

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About Global Medical Response

Sourced by ZipRecruiter

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated health-care solutions and disaster response.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Greenwood Village, CO, US

Year founded

2018