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Knowledge Base Manager Jobs (NOW HIRING)

Peraton

Knowledge Base Engineer

Basking Ridge, NJ · On-site

$104K - $166K/yr

Build knowledge base lifecycle management: creation, versioning, merging, archival * Implement knowledge base quality metrics and optimization recommendations * Develop cross-knowledge base search ...

Peraton

Knowledge Base Engineer

Annapolis Junction, MD · On-site

$104K - $166K/yr

Build knowledge base lifecycle management: creation, versioning, merging, archival * Implement knowledge base quality metrics and optimization recommendations * Develop cross-knowledge base search ...

Peraton

Knowledge Base Engineer

Annapolis Junction, MD · On-site

$104K - $166K/yr

Build knowledge base lifecycle management: creation, versioning, merging, archival * Implement knowledge base quality metrics and optimization recommendations * Develop cross-knowledge base search ...

Peraton

Knowledge Base Engineer

Basking Ridge, NJ · On-site

$104K - $166K/yr

Build knowledge base lifecycle management: creation, versioning, merging, archival * Implement knowledge base quality metrics and optimization recommendations * Develop cross-knowledge base search ...

Peraton

Knowledge Base Engineer

Annapolis Junction, MD

$104K - $166K/yr

Build knowledge base lifecycle management: creation, versioning, merging, archival * Implement knowledge base quality metrics and optimization recommendations * Develop cross-knowledge base search ...

Guardian Flight

Base Manager

Gallup, NM

A Base Manager should exemplify and promote Guardian Flight's high standards while leading by ... Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and ...

Guardian Flight

Base Manager

Gallup, NM

A Base Manager should exemplify and promote Guardian Flight's high standards while leading by ... Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and ...

Global Medical Response

Base Manager

Gallup, NM

A Base Manager should exemplify and promote Guardian Flight's high standards while leading by ... Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and ...

Global Medical Response

Base Manager

Gallup, NM

A Base Manager should exemplify and promote Guardian Flight's high standards while leading by ... Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and ...

High Level Services

$45K - $55K/yr

... motivated Knowledge Base Associate passionate about SaaS product education, and who will help ... Launch Readiness - Partner with Product Managers and Engineers to publish or update articles in ...

Checkr

Staff Knowledge Base Specialist

Nashville, TN · On-site

About the team/role As the Staff Knowledge Base Specialist, you will be a senior contributor to the ... You will also build, manage, and iterate on AI workforce agents that accelerate knowledge ...

HighLevel

Knowledge Base Associate I

$45K - $55K/yr

... motivated Knowledge Base Associate passionate about SaaS product education, and who will help ... Launch Readiness - Partner with Product Managers and Engineers to publish or update articles in ...

Sierra West Airlines

Base Manager

El Paso, TX

The Director of Maintenance is responsible to the Field Manager for the economical and efficient ... the knowledge and experience to complete their tasks. Coordinates with other departments to ...

HighLevel

Knowledge Base Associate I

OR · Remote

$45K - $55K/yr

... motivated Knowledge Base Associate passionate about SaaS product education, and who will help ... Launch Readiness - Partner with Product Managers and Engineers to publish or update articles in ...

Checkr

Staff Knowledge Base Specialist

Nashville, TN · On-site

You will also build, manage, and iterate on AI workforce agents that accelerate knowledge ... On-target Earnings OR Base Salary range (Nashville, TN) $104,000-$130,000 USD What We Offer * A ...

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Knowledge Base Manager information

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$24.5K

$59.5K

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How much do knowledge base manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for knowledge base manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What is a knowledge base manager?

A knowledge base manager is responsible for overseeing the creation, organization, and maintenance of a company's knowledge base, which is a centralized repository of information and documentation. They often use tools like content management systems and require skills in information organization, technical writing, and data management to ensure accurate and accessible information for users and employees.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

More about Knowledge Base Manager jobs
What cities are hiring for Knowledge Base Manager jobs? Cities with the most Knowledge Base Manager job openings:
What are the most commonly searched types of Knowledge Base jobs? The most popular types of Knowledge Base jobs are:
What states have the most Knowledge Base Manager jobs? States with the most job openings for Knowledge Base Manager jobs include:
What job categories do people searching Knowledge Base Manager jobs look for? The top searched job categories for Knowledge Base Manager jobs are:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Temporary. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Knowledge Base Engineer

Knowledge Base Engineer

Peraton

Basking Ridge, NJ • On-site

$104K - $166K/yr

Full-time

Posted 18 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

37th of 203 rated it services

Job description

Responsibilities

Peraton Labs is seeking a knowledge base engineer who specializes in designing and managing version-controlled knowledge bases with ontologies, mission briefings, and configurations that scope a generative AI-powered analytical platform's capabilities to specific programs or domains. This role develops automated knowledge base generation capabilities and refines ontology structures based on usage patterns and user feedback.

Key Responsibilities

  • Design knowledge base templates for different programs
  • Develop automated knowledge base generation from program data
  • Refine ontology structures based on analytical usage patterns and user feedback
  • Build knowledge base lifecycle management: creation, versioning, merging, archival
  • Implement knowledge base quality metrics and optimization recommendations
  • Develop cross-knowledge base search and comparison capabilities for portfolio-level analysis
  • Create onboarding workflows that guide knowledge base setup
  • Collaborate with Knowledge Graph Engineers on knowledge base-to-knowledge graph integration
Qualifications

Required Qualifications

  • Minimum of 5+ years of experience with a Bachelor's degree, 3+ years with a Master's or a PhD in Computer Science, Information Science, or related field
  • Hands-on experience in knowledge management, information architecture, or ontology engineering
  • Strong Python proficiency
  • Experience with knowledge base design and management
  • Understanding of RAG (retrieval-augmented generation) architectures and their optimization
  • Familiarity with version control systems and configuration management
  • Experience with document classification and taxonomy design
  • Strong analytical and organizational skills
  • US Citizenship with the ability to obtain/maintain a Secret clearance

Preferred Qualifications

  • Familiarity with semantic web technologies (RDF, OWL, SPARQL)
  • Experience with vector search optimization and embedding model selection
  • Knowledge of information governance and access control patterns
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

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Hours and flexibility

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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