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Knowledge Base Manager Jobs (NOW HIRING)

Base-2 Solutions, LLC

Knowledge Manager

Reston, VA · On-site

Yes Base-2 Solutions is seeking a Knowledge Manager to support information sharing and analytic production by aligning processes, workflows, and technology. This role supports analysts and ...

ECS

Knowledge Management Engineer

Falls Church, VA · On-site

... Knowledge Base modules, applying controlled vocabulary design, content classification, metadata tagging, and lifecycle governance to organize standard operating procedures, instructional guides ...

Aquent

Knowledge Architect

Chandler, AZ · On-site +1

$38 - $40/hr

... knowledge base, ensuring our intelligent systems deliver accurate, accessible, and high-quality ... Proven Project Management skills. Preferred Skills: * 2+ years of hands-on experience with ...

Bandwidth

AI Knowledge Manager

Raleigh, NC

The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support ...

Bandwidth

AI Knowledge Manager

Raleigh, NC

The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support ...

Bandwidth

AI Knowledge Manager

Raleigh, NC · On-site

The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support ...

DataBank

Knowledge & Training Specialist

Dallas, TX · On-site

The Knowledge & Training Specialist (KTS) is responsible for maintaining the operational knowledge base for the Support Operations team. This role reports to the Sr. Manager of Support Experience and ...

Preston Public Schools

Extensive knowledge of Power School is a plus. Please submit letter of interest, resume, 3 letters of recommendation, and proof of any certificates or specific training to: Dr. Roy Seitsinger ...

ManTech

Red Team Knowledge Manager

Arlington, VA

Manage the organization's Knowledge Base, EDRMS, and collaborative platforms to optimize information discovery and user experience. * Manage the organization's Knowledge Base, EDRMS, and ...

Peraton

Knowledge Manager

Hampton, VA · On-site

$66K - $106K/yr

Responsibilities We are seeking a highly organized and detail-oriented Knowledge Manager to support the 363 rd Intelligence, Surveillance and Reconnaissance Wing (363 ISRW) at Joint Base Langley ...

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Knowledge Base Manager information

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$24.5K

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How much do knowledge base manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for knowledge base manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in organizations seeking digital transformation.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the 7 levels of knowledge management?

The 7 levels of knowledge management typically refer to stages such as knowledge creation, capture, organization, sharing, utilization, refinement, and retention. As a Knowledge Base Manager, understanding these levels helps in developing effective strategies for managing organizational knowledge and ensuring information is accessible and useful for users and teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in content management systems or data analysis can earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's internal or customer-facing knowledge repositories. They ensure information is accurate, accessible, and up-to-date, often using tools like content management systems and collaborating with support, technical, or product teams. Strong organizational skills and familiarity with knowledge management software are essential for this role.
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Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 62% Full Time, 36% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Multi-Regional Context Engineer (RAG / Knowledge Base)

Multi-Regional Context Engineer (RAG / Knowledge Base)

Donato Technologies Inc

Dallas, TX • Remote

Other

Posted 3 days ago

Job description

W2 Contract
Dallas,TX /Remote
Mission: Design and operate a multi-region Knowledge Base (KB) architecture with regional overlays, strong retrieval
accuracy, SME validation workflows, and shared support for both NB and MODS.

Key Responsibilities:
Build and implement KB architecture with base layer and regional overlays
Seed KB across 12 regions
Develop ingestion pipelines from structured docs to embeddings and retrieval-ready content
Implement approval and promotion workflow (draft approved live)
Maintain retrieval quality metrics and KB integrity
Add MOD-specific overlays

Must-Have Skills:
4 6 years of experience in RAG and vector search systems
Experience building multi-tenant and multi-region retrieval architectures
Familiarity with Vertex AI Vector Search, Pinecone, Weaviate, and OpenSearch
Strong understanding of retrieval metrics such as recall@k, precision@k, and MRR
Python and document ingestion pipeline experience
Nice-to-Have Skills:
KB lifecycle management and audit workflows
Human-in-the-loop workflows
Telecom / RF familiarity

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