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Knowledge Base Manager Jobs (NOW HIRING)

Peraton

Knowledge Manager

Hampton, VA · On-site

$66K - $106K/yr

Responsibilities We are seeking a highly organized and detail-oriented Knowledge Manager to support the 363 rd Intelligence, Surveillance and Reconnaissance Wing (363 ISRW) at Joint Base Langley ...

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected ...

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or ...

ManTech

Red Team Knowledge Manager

Arlington, VA · On-site

$87K - $145K/yr

Manage the organization's Knowledge Base, EDRMS, and collaborative platforms to optimize information discovery and user experience. * Manage the organization's Knowledge Base, EDRMS, and ...

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected ...

RLC, LLC

Base Operations Specialist

Santa Maria, CA · On-site

Other duties may be assigned by the Base Manager. * Ensure all passengers are properly briefed ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

New

RLC, LLC

Base Operations Specialist

Santa Maria, CA · On-site

Other duties may be assigned by the Base Manager. * Ensure all passengers are properly briefed ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

New

SONIFI

Knowledge Domain Expert

Sioux Falls, SD · On-site

... base supports efficient troubleshooting and problem resolution across support teams • Manage ... knowledge management practices. • Bachelor's degree in a related technical discipline or ...

sonifi

Knowledge Domain Expert

Sioux Falls, SD

... base supports efficient troubleshooting and problem resolution across support teams • Manage ... knowledge management practices. • Bachelor's degree in a related technical discipline or ...

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Knowledge Base Manager information

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How much do knowledge base manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for knowledge base manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

More about Knowledge Base Manager jobs
What cities are hiring for Knowledge Base Manager jobs? Cities with the most Knowledge Base Manager job openings:
What are the most commonly searched types of Knowledge Base jobs? The most popular types of Knowledge Base jobs are:
What states have the most Knowledge Base Manager jobs? States with the most job openings for Knowledge Base Manager jobs include:
What job categories do people searching Knowledge Base Manager jobs look for? The top searched job categories for Knowledge Base Manager jobs are:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Knowledge Manager

Knowledge Manager

Peraton

Hampton, VA • On-site

$66K - $106K/yr

Full-time

Re-posted 18 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

42nd of 210 rated it services

Job description

Responsibilities
We are seeking a highly organized and detail-oriented Knowledge Manager to support the 363rd Intelligence, Surveillance and Reconnaissance Wing (363 ISRW) at Joint Base Langley-Eustis (JBLE). The Knowledge Manager will play a critical role in managing, organizing, and optimizing information and knowledge-sharing processes to enhance mission effectiveness. This position requires expertise in knowledge management systems, collaboration tools, and the ability to streamline workflows to support intelligence and operational objectives.
Key Responsibilities:
  • Develop and implement knowledge management strategies to ensure the efficient organization, storage, and retrieval of mission-critical information.
  • Manage and maintain knowledge repositories, ensuring data accuracy, accessibility, and security.
  • Facilitate collaboration and information sharing across teams, units, and stakeholders to enhance decision-making and operational efficiency.
  • Identify and address gaps in knowledge-sharing processes, recommending and implementing solutions to improve workflows.
  • Provide training and support to personnel on the use of knowledge management tools and systems.
  • Develop and deliver reports, dashboards, and metrics to track the effectiveness of knowledge management initiatives.
  • Collaborate with cross-functional teams, including analysts, mission planners, and leadership, to align knowledge management efforts with mission priorities.
  • Ensure compliance with all security protocols, classification guidelines, and organizational policies.

Qualifications
Required Qualifications:
  • Experience / Education: 9 years w/o a degree or 7 years with AS/AA or 5 years with BS/BA or 3 years with MS/MA or 1 year with PhD
  • DOD 8140 compliance based on DCWF code 431 Intermediate Level

  • Technical Expertise:
  • Proficiency in knowledge management systems, collaboration tools, and information-sharing platforms.
  • Familiarity with tools such as SharePoint, Confluence, or other enterprise knowledge management solutions.
  • Strong understanding of data organization, taxonomy, and metadata management.

  • Skills:
  • Exceptional organizational, analytical, and problem-solving skills.
  • Strong written and verbal communication skills for producing reports and training materials.
  • Ability to work collaboratively in a fast-paced, mission-driven environment.

  • Security Clearance: Active Top Secret/SCI clearance is required.

Preferred Qualifications:
  • Experience supporting the 363 ISRW or similar organizations.
  • Knowledge of intelligence operations and information-sharing requirements.
  • Familiarity with advanced knowledge management tools and methodologies.
  • Certifications such as Certified Knowledge Manager (CKM) or equivalent.
  • Experience Level: At least 6 years of experience conducting analysis relevant to the specific labor category with at least a portion of the experience within the last 2 years.
  • Required Education: Bachelor's degree from a college or university accredited by an agency recognized by the U.S. Department of Education or have associate's degree from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 4 years of related experience, for a total of 10 years, as a substitute to the bachelor's degree.

Why Join Us?
  • Be part of a mission-critical team supporting the U.S. Air Force's ISR operations.
  • Work in a dynamic and collaborative environment at Joint Base Langley-Eustis, a hub for Air Force intelligence and operational excellence.
  • Access to professional development opportunities and career growth within the knowledge management and intelligence community.

#AFACC
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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