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Knowledge Base Manager Jobs in Hawaii (NOW HIRING)

The Salvation Army

$24 - $28/hr

Maui Recovery Project Manager DEPARTMENT: EDS / Maui County SUPERVISOR: Maui County Coordinator ... knowledge base of local (Maui) resources will qualify. The candidate must have a clean driving ...

The Salvation Army Hawaiian & PI Div

HI

$24 - $28/hr

Maui Recovery Project Manager DEPARTMENT: EDS / Maui County SUPERVISOR: Maui County Coordinator ... knowledge base of local (Maui) resources will qualify. The candidate must have a clean driving ...

C3EL

Senior Help Desk Manager

Honolulu, HI

Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics ... Managing Help Desk personnel and ensuring SLA compliance * Troubleshooting within SIPR, NIPR ...

C3EL

Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics ... Managing Help Desk personnel and ensuring SLA compliance * Troubleshooting within SIPR, NIPR ...

WSP

Federal Project Manager

Honolulu, HI · On-site

$134K - $163K/yr

Supports the management of project budgets by assisting in tracking expenses, reviewing cost ... knowledge base. Your daily contributions to your team will be essential in meeting client ...

WSP

Federal Project Manager

Honolulu, HI · On-site

$134K - $163K/yr

Supports the management of project budgets by assisting in tracking expenses, reviewing cost ... knowledge base. Your daily contributions to your team will be essential in meeting client ...

Cumming Group

Construction Project Manager

Honolulu, HI · On-site

This client facing role is a great opportunity for you to work on a range of projects and expand your knowledge base. The PM team's standard is to 'manage each project like we own it'. We are unique ...

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All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Hawaii

Knowledge Base Manager information

See Hawaii salary details

$25.5K

$61.8K

$120.5K

How much do knowledge base manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for knowledge base manager in Hawaii is $61,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Knowledge Base Manager jobs in Hawaii? For Knowledge Base Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Hawaii look for? The top searched job categories for Knowledge Base Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Knowledge Base Manager jobs? Cities in Hawaii with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Hawaii as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $61,844 per year, or $29.7 per hour.

Maui Recovery Project Manager

The Salvation Army

Kahului, HI

$24 - $28/hr

Full-time

Re-posted 15 days ago

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 358 frontline employees who took The Breakroom Quiz

549th of 759 rated non-profit organizations

Job description

POSITION: Maui Recovery Project Manager
DEPARTMENT: EDS / Maui County
SUPERVISOR: Maui County Coordinator
STATUS: Non-Exempt / Full time – Contingent on Funding
PAY: $24.00 to $28.00
A. QUALIFICATIONS:
Bachelor’s degree preferred, however, three years of experience working in social services, with strong knowledge base of local (Maui) resources will qualify. The candidate must have a clean driving record and must successfully complete Decision Driving Safety Test before driving for The Salvation Army and annually recertify as required. He/she must have the ability to do fieldwork in various settings. Experience working disaster recovery is preferred
and computer proficiency is required. Bi-lingual applicants are encouraged to apply.

This is a position in the Emergency Disaster Services Department. Position not to exceed (3) years with the option to extend based on workload and funding.

B. RESPONSIBILITIES:
• Manages all aspects of the Maui Wildfire Relief Plan, including internal/external communication, budgeting, financial reporting, inventory, distribution, site visits, volunteer placement and working with applicants under the direction of, and in cooperation with the Maui County Coordinator and DHQ policy group.
• Manages mobile support (canteens & service vans) for the program, as needed.
• Represent The Salvation Army and its mission, in accordance with its mission, initiatives and policies & procedures, in all EDS/Maui Recovery matters.
• Attend all VOAD, LTRG and/or community meetings dealing with Maui recovery.
• Provide statistical data as required by the program in a timely and efficient manner.
• Process notes and recovery paperwork within established deadlines.
• Process assistance applications, to include the collection and verification of all pertinent client information, qualifying criteria and progress reports.
• Assist and manage case managers with the collection and verification of all pertinent client information, qualifying criteria and progress reports.
• Provide information and referral to program participants in need of such services.
• Perform other disaster related duties as deemed appropriate by the supervisor.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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