Manage complex feedback follow ups for the knowledge base. Apply established KCS team best practices for managing feedback. * Coach and train other KCS coaches preparing them to teach others how to ...
New
Manage complex feedback follow ups for the knowledge base. Apply established KCS team best practices for managing feedback. * Coach and train other KCS coaches preparing them to teach others how to ...
New
Maintain and update a centralized knowledge base, ensuring information is readily accessible ... Bachelor's degree * 7-12 years of management experience * Knowledge in Microsoft Office tools ...
Maintain and update a centralized knowledge base, ensuring information is readily accessible ... Bachelor's degree * 7-12 years of management experience * Knowledge in Microsoft Office tools ...
Maintain and update a centralized knowledge base, ensuring information is readily accessible ... Bachelor's degree * 7-12 years of management experience * Knowledge in Microsoft Office tools ...
Maintain and update a centralized knowledge base, ensuring information is readily accessible ... Bachelor's degree * 7-12 years of management experience * Knowledge in Microsoft Office tools ...
Maintain and update a centralized knowledge base, ensuring information is readily accessible ... Bachelor's degree * 7-12 years of management experience * Knowledge in Microsoft Office tools ...
Maintain and update a centralized knowledge base, ensuring information is readily accessible ... Bachelor's degree * 7-12 years of management experience * Knowledge in Microsoft Office tools ...
Knowledge Centered Service Analyst II (Multiple Positions)
Tucson, AZ · On-site
$59K - $74K/yr
Manage complex feedback follow ups for the knowledge base. Apply established KCS team best practices for managing feedback. * Coach and train other KCS coaches preparing them to teach others how to ...
New
Knowledge Centered Service Analyst II (Multiple Positions)
Tucson, AZ · On-site
$59K - $74K/yr
Manage complex feedback follow ups for the knowledge base. Apply established KCS team best practices for managing feedback. * Coach and train other KCS coaches preparing them to teach others how to ...
New
Maintain and update a centralized knowledge base, ensuring information is readily accessible ... Bachelor's degree * 7-12 years of management experience * Knowledge in Microsoft Office tools ...
Maintain and update a centralized knowledge base, ensuring information is readily accessible ... Bachelor's degree * 7-12 years of management experience * Knowledge in Microsoft Office tools ...
Base Kitchen Manager
Phoenix, AZ · On-site
Food Service/Manager Date Posted: 6/8/2026 Location: Food Services Department Date Available ... KNOWLEDGE AND SKILLS: * Supervisory principles; * Operational aspects of a base kitchen;
Base Kitchen Manager
Phoenix, AZ · On-site
Food Service/Manager Date Posted: 6/8/2026 Location: Food Services Department Date Available ... KNOWLEDGE AND SKILLS: * Supervisory principles; * Operational aspects of a base kitchen;
Base Kitchen Manager
Phoenix, AZ · On-site
BASE KITCHEN MANAGER JOB GOAL: Incumbents are responsible for performing activities related to ... KNOWLEDGE AND SKILLS: * Supervisory principles; * Operational aspects of a base kitchen;
Base Kitchen Manager
Phoenix, AZ · On-site
BASE KITCHEN MANAGER JOB GOAL: Incumbents are responsible for performing activities related to ... KNOWLEDGE AND SKILLS: * Supervisory principles; * Operational aspects of a base kitchen;
Be Seen First
Documentation platforms and knowledge base management Ideal Candidate * Strong leadership, communication, and team management skills * Proven experience managing IT support teams in a fast-paced ...
Quick apply
Be Seen First
Documentation platforms and knowledge base management Ideal Candidate * Strong leadership, communication, and team management skills * Proven experience managing IT support teams in a fast-paced ...
Practice Manager
Scottsdale, AZ · On-site
Training will be provided to expand your existing skill set and knowledge base. Familiarity with ... years of management experience • Strong understanding of medical terminology and clinical ...
Practice Manager
Scottsdale, AZ · On-site
Training will be provided to expand your existing skill set and knowledge base. Familiarity with ... years of management experience • Strong understanding of medical terminology and clinical ...
... knowledge base. • Share weekly/monthly health reports with management. Qualifications : Required : • Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). • 4 ...
... knowledge base. • Share weekly/monthly health reports with management. Qualifications : Required : • Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). • 4 ...
Flight Test Mechanic
Yuma, AZ · On-site
Reporting directly to the Maintenance Base Manager, this position requires frequent domestic and ... General working knowledge and proficiency with standard hand tools and precision measuring ...
Flight Test Mechanic
Yuma, AZ · On-site
Reporting directly to the Maintenance Base Manager, this position requires frequent domestic and ... General working knowledge and proficiency with standard hand tools and precision measuring ...
Service Manager Trainee
Flagstaff, AZ · On-site
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
New
Service Manager Trainee
Flagstaff, AZ · On-site
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
New
Service Manager Trainee
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
New
Service Manager Trainee
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
New
Service Manager Trainee
Phoenix, AZ · On-site
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
Service Manager Trainee
Phoenix, AZ · On-site
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
Reporting directly to the Maintenance Base Manager, this position requires frequent domestic and ... General working knowledge and proficiency with standard hand tools and precision measuring ...
Reporting directly to the Maintenance Base Manager, this position requires frequent domestic and ... General working knowledge and proficiency with standard hand tools and precision measuring ...
Demonstrated experience managing large-scale facilities maintenance or base operations contracts ... Knowledge of the Service Contract Act (SCA), Collective Bargaining Agreements (CBA), Federal ...
Demonstrated experience managing large-scale facilities maintenance or base operations contracts ... Knowledge of the Service Contract Act (SCA), Collective Bargaining Agreements (CBA), Federal ...
Territory Manager
Tucson, AZ · On-site
A Territory Manager promotes the company's products and services to referral sources, helps ... Maintain strong knowledge-base on equipment and services provided by the company * Maintain a ...
Territory Manager
Tucson, AZ · On-site
A Territory Manager promotes the company's products and services to referral sources, helps ... Maintain strong knowledge-base on equipment and services provided by the company * Maintain a ...
Territory Manager
Tucson, AZ · On-site
A Territory Manager promotes the company's products and services to referral sources, helps ... Maintain strong knowledge-base on equipment and services provided by the company * Maintain a ...
Quick apply
Territory Manager
Tucson, AZ · On-site
A Territory Manager promotes the company's products and services to referral sources, helps ... Maintain strong knowledge-base on equipment and services provided by the company * Maintain a ...
Territory Manager
Tucson, AZ · On-site
A Territory Manager promotes the company's products and services to referral sources, helps ... Maintain strong knowledge-base on equipment and services provided by the company * Maintain a ...
Territory Manager
Tucson, AZ · On-site
A Territory Manager promotes the company's products and services to referral sources, helps ... Maintain strong knowledge-base on equipment and services provided by the company * Maintain a ...
Knowledge Base Manager information
See Arizona salary details
$22.8K - $30.6K
9% of jobs
$30.6K - $38.3K
15% of jobs
$38.9K is the 25th percentile. Wages below this are outliers.
$38.3K - $46.1K
17% of jobs
The median wage is $48.7K / yr.
$46.1K - $53.8K
27% of jobs
$58.6K is the 75th percentile. Wages above this are outliers.
$53.8K - $61.6K
12% of jobs
$61.6K - $69.3K
8% of jobs
$69.3K - $77.1K
4% of jobs
$77.1K - $84.8K
3% of jobs
$84.8K - $92.6K
2% of jobs
$92.6K - $100.3K
2% of jobs
$100.3K - $108.1K
1% of jobs
$22.8K
$55.5K
$108.1K
How much do knowledge base manager jobs pay per year?
As of Jul 14, 2026, the average yearly pay for knowledge base manager in Arizona is $55,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,800.00 per year, depending on experience, location, and employer.
What are Knowledge Base Managers?
Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.
What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?
One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.
What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?
To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.
What is the difference between Knowledge Base Manager vs Content Manager?
| Aspect | Knowledge Base Manager | Content Manager |
|---|---|---|
| Primary Focus | Managing and organizing knowledge base articles and information systems | Creating, editing, and overseeing digital content across platforms |
| Skills & Certifications | Knowledge management, technical writing, CMS proficiency | Content creation, SEO, editing skills |
| Work Environment | IT teams, customer support, technical departments | Marketing, media, digital teams |
| Industry Usage | IT, customer service, technical support | Media, marketing, publishing |
While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.
What are popular job titles related to Knowledge Base Manager jobs in Arizona? For Knowledge Base Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Arizona look for? The top searched job categories for Knowledge Base Manager jobs in Arizona are:
What cities in Arizona are hiring for Knowledge Base Manager jobs? Cities in Arizona with the most Knowledge Base Manager job openings:
Other
Posted 7 days ago
New
University Of Arizona rating
7.2
Based on 67 frontline employees who took The Breakroom Quiz
343rd of 553 rated colleges and universities
Job description
- Validate and approve edits to knowledge base articles (KAs) submitted by publishing contributors applying the principles and guidelines of Knowledge Centered Service (KCS). Create and improve knowledge base and service catalog content directly. Manage complex feedback follow ups for the knowledge base. Apply established KCS team best practices for managing feedback.
- Coach and train other KCS coaches preparing them to teach others how to effectively practice KCS. Coach candidates and contributors directly. Assist KCS team with maintaining training content in the learning management system (D2L Brightspace) with a focus on building quizzes and assignments to confirm learning objectives are met.
- Attend, participate in or lead a variety of meetings: KCS coaching and training sessions, weekly team meetings, KCS consultations, 1on1s, and professional development.
- Provide exceptional customer support via phone and chat, diagnosing and resolving technical challenges with precision and empathy.
- Analyze support interactions to enhance Service Desk knowledge management and training effectiveness.
Knowledge, Skills, and Abilities
- Excellent writing and editing skills in English.
- Excellent customer service skills.
- Ability to work effectively as part of a team.
- Effective time management skills and ability to handle multiple priorities.
- Ability to communicate effectively, both verbally and in writing, in English.
- Knowledge of computers, networks, and remote troubleshooting techniques.
What University Of Arizona employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About University of Arizona
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
10,000+ Employees
Headquarters location
Tucson, AZ, US
Year founded
1885