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Knowledge Base Manager Jobs in Arizona (NOW HIRING)

Jubilant Consulting

Oracle Cloud EPM Consultant

Phoenix, AZ · On-site

$63 - $79.50/hr

... knowledge-base development Key Responsibilities • Provide day-to-day managed support for Oracle Cloud EPM applications, including EDMCS, ARCS, and FCCS. • Investigate and resolve incidents and ...

Skin Pharm

Practice Manager

Scottsdale, AZ · On-site

Training will be provided to expand your existing skill set and knowledge base. Familiarity with ... years of management experience • Strong understanding of medical terminology and clinical ...

Joby Aviation

Flight Test Mechanic

Yuma, AZ

Reporting directly to the Maintenance Base Manager, this position requires frequent domestic and ... General working knowledge and proficiency with standard hand tools and precision measuring ...

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Knowledge Base Manager information

See Arizona salary details

$22.8K

$55.5K

$108.1K

How much do knowledge base manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for knowledge base manager in Arizona is $55,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,800.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's knowledge management system, ensuring information is accurate, accessible, and up-to-date. They often collaborate with content creators, use tools like content management systems, and may analyze user feedback to improve the knowledge base's effectiveness.

What are popular job titles related to Knowledge Base Manager jobs in Arizona?

For Knowledge Base Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Manager jobs in Arizona look for?

The top searched job categories for Knowledge Base Manager jobs in Arizona are:

What cities in Arizona are hiring for Knowledge Base Manager jobs?

Cities in Arizona with the most Knowledge Base Manager job openings:

Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,471 per year, or $26.7 per hour.

Transition Knowledge Transfer Manager

Sierra Vista, AZ • On-site

Empower AI
IT Services • 1 - 5K employees
Learn more about Empower AIexternal

Full-time

Re-posted 3 days ago

Job description

Job Summary:
Empower AI is an organization focused on providing AI solutions for government agencies. They are seeking a Transition Knowledge Transfer Manager who will be responsible for designing and implementing strategies to capture and disseminate critical organizational knowledge across teams, promoting collaboration and continuous learning within the program.
Responsibilities:
• Identify key knowledge areas, identify subject matter experts, and create structured plans to transfer knowledge to designated recipients
• Utilize various methods to capture critical knowledge, such as documenting processes, creating training materials, conducting interviews with experts, and leveraging knowledge management systems
• Maintain and update a centralized knowledge base, ensuring information is readily accessible, organized, and accurate
• Design and deliver training sessions to equip employees with the necessary skills to effectively transfer and utilize knowledge
• Encourage peer-to-peer knowledge sharing by facilitating mentorship programs and cross-functional collaboration initiatives
• Track and analyze key metrics to assess the impact of knowledge transfer initiatives and identify areas for improvement
• Promote a culture where employees are encouraged to actively share their expertise and learn from others
• Evaluate and implement new tools and platforms to enhance knowledge capture, storage, and retrieval
Qualifications:
Required:
• Secret security clearance
• Bachelor’s degree
• 7-12 years of management experience
• Knowledge in Microsoft Office tools, including Word, Excel, Teams, Project, and PowerPoint.
Preferred:
• Information Technology Information Library (ITIL) Foundation certification or higher
• Project Management Institute (PMI) Project Management Professional (PMP) or Program Management Professional (PgMP) certified
• DoD Cyber Workforce Framework (DCWF) IT Project Manager qualified (DCWF 802)
• GSEC or Security+ certified, or higher
• Experience supporting Army Information Technology programs
Company:
Empower AI is a diversified IT and professional services company that provides software development, information assurance. Founded in 1989, the company is headquartered in Reston, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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