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Knowledge Base Manager Jobs in Arizona (NOW HIRING)

Aquent

Knowledge Architect

Chandler, AZ · On-site +1

$38 - $40/hr

... knowledge base, ensuring our intelligent systems deliver accurate, accessible, and high-quality ... Proven Project Management skills. Preferred Skills: * 2+ years of hands-on experience with ...

Vyon Technology

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IT Support - Service Desk Manager

Phoenix, AZ · On-site

Documentation platforms and knowledge base management Ideal Candidate * Strong leadership, communication, and team management skills * Proven experience managing IT support teams in a fast-paced ...

United Surgical Partners

PREOPPACU RN

Chandler, AZ

... management of the surgical patient * Understand principles of aseptic technique and their implementation * Ability to care for patients from infancy to geriatrics * Knowledge base to recognize ...

Altum Digital Infrastructure

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Critical Facility Technician Manager

Phoenix, AZ · On-site

$96K - $138K/yr

Preferred qualifications: * 5+ years of experience in Critical Environments management, leading ... You will guide subordinates to grow and expand their knowledge base, skill set, and potential. You ...

Altum Digital Infrastructure

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Critical Facility Technician Manager

Phoenix, AZ · On-site

$96K - $138K/yr

Preferred qualifications: * 5+ years of experience in Critical Environments management, leading ... You will guide subordinates to grow and expand their knowledge base, skill set, and potential. You ...

RDO Equipment

Service Manager Trainee

Phoenix, AZ · On-site

$28 - $34/hr

... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...

Joby Aviation

Flight Test Mechanic

Yuma, AZ

Reporting directly to the Maintenance Base Manager, this position requires frequent domestic and ... General working knowledge and proficiency with standard hand tools and precision measuring ...

Joby Aviation

Flight Test Mechanic

Yuma, AZ

Reporting directly to the Maintenance Base Manager, this position requires frequent domestic and ... General working knowledge and proficiency with standard hand tools and precision measuring ...

QUIPT HOME MEDICAL INC

Territory Manager

Tucson, AZ · On-site

A Territory Manager promotes the company's products and services to referral sources, helps ... Maintain strong knowledge-base on equipment and services provided by the company * Maintain a ...

Canyon GBS

Product Success Associate

Mesa, AZ

$65K - $70K/yr

Knowledge Management * Maintain the product knowledge base, including feature guides, release summaries, FAQs, and support articles. * Document product changes and ensure accuracy across all customer ...

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All JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Arizona

Knowledge Base Manager information

See Arizona salary details

$22.8K

$55.5K

$108.1K

How much do knowledge base manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for knowledge base manager in Arizona is $55,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,800.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in organizations seeking digital transformation.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the 7 levels of knowledge management?

The 7 levels of knowledge management typically refer to stages such as knowledge creation, capture, organization, sharing, utilization, refinement, and retention. As a Knowledge Base Manager, understanding these levels helps in developing effective strategies for managing organizational knowledge and ensuring information is accessible and useful for users and teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in content management systems or data analysis can earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's internal or customer-facing knowledge repositories. They ensure information is accurate, accessible, and up-to-date, often using tools like content management systems and collaborating with support, technical, or product teams. Strong organizational skills and familiarity with knowledge management software are essential for this role.
What are popular job titles related to Knowledge Base Manager jobs in Arizona? For Knowledge Base Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Arizona look for? The top searched job categories for Knowledge Base Manager jobs in Arizona are:
What cities in Arizona are hiring for Knowledge Base Manager jobs? Cities in Arizona with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Arizona as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,471 per year, or $26.7 per hour.
Knowledge Architect

Knowledge Architect

Aquent

Chandler, AZ • On-site, Remote

$38 - $40/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

Placement Type:
N/A
Salary:
$38-40 Hourly
Start Date:
Jun 22, 2026
We are seeking a detail-oriented and collaborative individual to lead end-to-end knowledge management efforts that ultimately power our cutting-edge AI-driven support solutions. This is your chance to be at the forefront of AI data and storytelling, gaining hands-on exposure to the latest and most advanced AI tools. You will play a pivotal role in the strategic development, governance, and maintenance of our knowledge base, ensuring our intelligent systems deliver accurate, accessible, and high-quality information to users. This role is essential to our success, offering a unique opportunity to make a significant impact on how our organization learns and grows.
Key Responsibilities:
  • Author high-quality knowledge articles, procedures, and documentation, aligning with annual cycles, events, and activities for various stakeholder groups.
  • Enforce robust knowledge governance policies, including content approval workflows, timely review cycles, stakeholder alignment, version control standards, and change management for all knowledge content.
  • Implement rigorous quality control processes for the creation, updates, and retirement of knowledge articles.
  • Conduct regular content audits to ensure accuracy, relevance, and compliance with organizational standards, including knowledge article retirement and archival processes.
  • Build and maintain strategic partnerships with Centers of Excellence across the organization, proactively coordinating to ensure their specialized knowledge is accurately represented.
  • Serve as the primary liaison between technical teams and business stakeholders for all knowledge-related initiatives.
  • Troubleshoot technical issues, adept at discerning between knowledge gaps, AI hallucinations, and platform bugs.
  • Stay current with platform updates and best practices in knowledge management to continuously enhance our systems.

Required Skills & Experience:
  • 3-5 years of experience in knowledge management, technical writing (translating complex content from subject matter experts), or content strategy.
  • Bachelor's degree preferred.
  • Demonstrated expertise in Content Architecture.
  • Strong capabilities in Analytical Storytelling.
  • Proven Project Management skills.

Preferred Skills:
  • 2+ years of hands-on experience with knowledge management platforms, preferably in knowledge management functions.
  • Experience working with chatbot or AI-powered support systems using natural language processing or AI/ML concepts.
  • Proven track record of collaborating effectively with cross-functional teams and subject matter experts.
  • Proficiency in knowledge management modules within enterprise platforms.
  • Strong understanding of content management systems and information architecture principles.
  • Familiarity with analytics tools for measuring content performance and user engagement.
  • Ability to translate complex technical concepts into clear, user-friendly content.
  • Project management skills with the ability to manage multiple initiatives simultaneously.
  • Background in technical documentation or instructional design.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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