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Knowledge Base Manager Jobs in Arizona (NOW HIRING)

Vyon Technology

Be Seen First

IT Support - Service Desk Manager

Phoenix, AZ · On-site

Documentation platforms and knowledge base management Ideal Candidate * Strong leadership, communication, and team management skills * Proven experience managing IT support teams in a fast-paced ...

Skin Pharm

Practice Manager

Scottsdale, AZ · On-site

Training will be provided to expand your existing skill set and knowledge base. Familiarity with ... years of management experience • Strong understanding of medical terminology and clinical ...

Joby Aviation

Flight Test Mechanic

Yuma, AZ · On-site

Reporting directly to the Maintenance Base Manager, this position requires frequent domestic and ... General working knowledge and proficiency with standard hand tools and precision measuring ...

RDO Equipment

Service Manager Trainee

Flagstaff, AZ · On-site

$28 - $34/hr

... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...

RDO Equipment

Service Manager Trainee

Prescott, AZ

$28 - $34/hr

... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...

RDO Equipment

Service Manager Trainee

Phoenix, AZ · On-site

$28 - $34/hr

... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...

Joby Aviation

Flight Test Mechanic

Yuma, AZ

Reporting directly to the Maintenance Base Manager, this position requires frequent domestic and ... General working knowledge and proficiency with standard hand tools and precision measuring ...

QUIPT HOME MEDICAL INC

Territory Manager

Tucson, AZ · On-site

A Territory Manager promotes the company's products and services to referral sources, helps ... Maintain strong knowledge-base on equipment and services provided by the company * Maintain a ...

Quipt Home Medical

Territory Manager

Tucson, AZ · On-site

A Territory Manager promotes the company's products and services to referral sources, helps ... Maintain strong knowledge-base on equipment and services provided by the company * Maintain a ...

Quipt Home Medical Corp

Territory Manager

Tucson, AZ · On-site

A Territory Manager promotes the company's products and services to referral sources, helps ... Maintain strong knowledge-base on equipment and services provided by the company * Maintain a ...

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All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Arizona

Knowledge Base Manager information

See Arizona salary details

$22.8K

$55.5K

$108.1K

How much do knowledge base manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for knowledge base manager in Arizona is $55,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,800.00 per year, depending on experience, location, and employer.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Knowledge Base Manager jobs in Arizona? For Knowledge Base Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Arizona look for? The top searched job categories for Knowledge Base Manager jobs in Arizona are:
What cities in Arizona are hiring for Knowledge Base Manager jobs? Cities in Arizona with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $55,471 per year, or $26.7 per hour.
Knowledge Centered Service Analyst II (Multiple Positions)

Knowledge Centered Service Analyst II (Multiple Positions)

University of Arizona

Tucson, AZ • Remote

Other

Posted 7 days ago

University Of Arizona rating

7.2

Company rating: 7.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

343rd of 553 rated colleges and universities

Job description

  • Validate and approve edits to knowledge base articles (KAs) submitted by publishing contributors applying the principles and guidelines of Knowledge Centered Service (KCS). Create and improve knowledge base and service catalog content directly. Manage complex feedback follow ups for the knowledge base. Apply established KCS team best practices for managing feedback.
  • Coach and train other KCS coaches preparing them to teach others how to effectively practice KCS. Coach candidates and contributors directly. Assist KCS team with maintaining training content in the learning management system (D2L Brightspace) with a focus on building quizzes and assignments to confirm learning objectives are met.
  • Attend, participate in or lead a variety of meetings: KCS coaching and training sessions, weekly team meetings, KCS consultations, 1on1s, and professional development.
  • Provide exceptional customer support via phone and chat, diagnosing and resolving technical challenges with precision and empathy.
  • Analyze support interactions to enhance Service Desk knowledge management and training effectiveness.

Knowledge, Skills, and Abilities

  • Excellent writing and editing skills in English.
  • Excellent customer service skills.
  • Ability to work effectively as part of a team.
  • Effective time management skills and ability to handle multiple priorities.
  • Ability to communicate effectively, both verbally and in writing, in English.
  • Knowledge of computers, networks, and remote troubleshooting techniques.

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