Phoenix, AZ Onsite Focus on Product Owner/ Product Manager profiles with experience in AI-powered ... Experience working with enterprise AI solutions, knowledge base platforms, RAG-based chatbots, and ...
New
Phoenix, AZ Onsite Focus on Product Owner/ Product Manager profiles with experience in AI-powered ... Experience working with enterprise AI solutions, knowledge base platforms, RAG-based chatbots, and ...
New
... knowledge base articles, process documentation, and operational resources that enable team members to deliver high-quality patient and colleague experiences. - Partner with cross-functional ...
... knowledge base articles, process documentation, and operational resources that enable team members to deliver high-quality patient and colleague experiences. - Partner with cross-functional ...
... knowledge base articles, process documentation, and operational resources that enable team members to deliver high-quality patient and colleague experiences. - Partner with cross-functional ...
... knowledge base articles, process documentation, and operational resources that enable team members to deliver high-quality patient and colleague experiences. - Partner with cross-functional ...
... knowledge base articles, process documentation, and operational resources that enable team members ... management subject matter expert for Centralized Support Specialists, identifying workflow ...
... knowledge base articles, process documentation, and operational resources that enable team members ... management subject matter expert for Centralized Support Specialists, identifying workflow ...
Knowledge Base Management * Maintain and update lifecycle knowledge base content and documentation to reflect current standards and processes. * Act as a subject matter resource on lifecycle ...
Knowledge Base Management * Maintain and update lifecycle knowledge base content and documentation to reflect current standards and processes. * Act as a subject matter resource on lifecycle ...
Knowledge Base Management * Maintain and update lifecycle knowledge base content and documentation to reflect current standards and processes. * Act as a subject matter resource on lifecycle ...
Knowledge Base Management * Maintain and update lifecycle knowledge base content and documentation to reflect current standards and processes. * Act as a subject matter resource on lifecycle ...
Additional responsibilities include acting as a customer advocate, maintaining the internal knowledge base, managing the ticketing system, and communicating effectively with internal stakeholders.
Additional responsibilities include acting as a customer advocate, maintaining the internal knowledge base, managing the ticketing system, and communicating effectively with internal stakeholders.
W2 ONLY - Need Oracle Cloud EPM Consultant- Phoenix, AZ; Irvine, CA; Dallas, TX; or Columbus, OH
Phoenix, AZ · On-site
$58 - $79.25/hr
... knowledge-base development Key Responsibilities • Provide day-to-day managed support for Oracle Cloud EPM applications, including EDMCS, ARCS, and FCCS. • Investigate and resolve incidents and ...
New
W2 ONLY - Need Oracle Cloud EPM Consultant- Phoenix, AZ; Irvine, CA; Dallas, TX; or Columbus, OH
Phoenix, AZ · On-site
$58 - $79.25/hr
... knowledge-base development Key Responsibilities • Provide day-to-day managed support for Oracle Cloud EPM applications, including EDMCS, ARCS, and FCCS. • Investigate and resolve incidents and ...
New
Practice Manager
Scottsdale, AZ · On-site
Training will be provided to expand your existing skill set and knowledge base. Familiarity with ... years of management experience • Strong understanding of medical terminology and clinical ...
Practice Manager
Scottsdale, AZ · On-site
Training will be provided to expand your existing skill set and knowledge base. Familiarity with ... years of management experience • Strong understanding of medical terminology and clinical ...
Hands-on endpoint management and MDM experience with Intune, SCCM, or Jamf. * Experience with DEX tooling such as Nexthink or 1E and self-healing remediation. * Experience running a knowledge base ...
New
Hands-on endpoint management and MDM experience with Intune, SCCM, or Jamf. * Experience with DEX tooling such as Nexthink or 1E and self-healing remediation. * Experience running a knowledge base ...
New
Be Seen First
Critical Facility Technician Manager
Phoenix, AZ · On-site
$96K - $138K/yr
Preferred qualifications: * 5+ years of experience in Critical Environments management, leading ... You will guide subordinates to grow and expand their knowledge base, skill set, and potential. You ...
Quick apply
Be Seen First
Critical Facility Technician Manager
Phoenix, AZ · On-site
$96K - $138K/yr
Preferred qualifications: * 5+ years of experience in Critical Environments management, leading ... You will guide subordinates to grow and expand their knowledge base, skill set, and potential. You ...
Be Seen First
Critical Facility Technician Manager
Phoenix, AZ · On-site
$96K - $138K/yr
Preferred qualifications: * 5+ years of experience in Critical Environments management, leading ... You will guide subordinates to grow and expand their knowledge base, skill set, and potential. You ...
Quick apply
Be Seen First
Critical Facility Technician Manager
Phoenix, AZ · On-site
$96K - $138K/yr
Preferred qualifications: * 5+ years of experience in Critical Environments management, leading ... You will guide subordinates to grow and expand their knowledge base, skill set, and potential. You ...
Hands-on endpoint management and MDM experience with Intune, SCCM, or Jamf. * Experience with DEX tooling such as Nexthink or 1E and self-healing remediation. * Experience running a knowledge base ...
New
Hands-on endpoint management and MDM experience with Intune, SCCM, or Jamf. * Experience with DEX tooling such as Nexthink or 1E and self-healing remediation. * Experience running a knowledge base ...
New
Service Manager Trainee
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
Service Manager Trainee
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
Integrate evolving Knowledge Base and AI services into catalog workflows and discovery experiences ... Strong frontend state management skills, including React Context + reducer patterns and interaction ...
Integrate evolving Knowledge Base and AI services into catalog workflows and discovery experiences ... Strong frontend state management skills, including React Context + reducer patterns and interaction ...
Manage AV and conference-room technology, and own the end-user knowledge base and self-service catalog. * Operate Mobile Device Management and mobile app provisioning for end-user devices. * Own ...
Posted today
Quick apply
Manage AV and conference-room technology, and own the end-user knowledge base and self-service catalog. * Operate Mobile Device Management and mobile app provisioning for end-user devices. * Own ...
Posted today
Experience using a ticketing system and knowledge base tools * Experience in a help desk, service ... Manage multiple screens, applications, and tasks simultaneously while meeting service expectations ...
Experience using a ticketing system and knowledge base tools * Experience in a help desk, service ... Manage multiple screens, applications, and tasks simultaneously while meeting service expectations ...
Service Manager Trainee
Phoenix, AZ · On-site
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
Service Manager Trainee
Phoenix, AZ · On-site
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
Lead, motivate, and manage team members to deliver on the Service Level Agreements (SLAs) with ... Extensive airport operational experience and a working knowledge base of budgetary and financial ...
Lead, motivate, and manage team members to deliver on the Service Level Agreements (SLAs) with ... Extensive airport operational experience and a working knowledge base of budgetary and financial ...
Lead, motivate, and manage team members to deliver on the Service Level Agreements (SLAs) with ... Extensive airport operational experience and a working knowledge base of budgetary and financial ...
Lead, motivate, and manage team members to deliver on the Service Level Agreements (SLAs) with ... Extensive airport operational experience and a working knowledge base of budgetary and financial ...
Knowledge Base Manager information
See Phoenix, AZ salary details
$24.3K - $32.6K
9% of jobs
$32.6K - $40.8K
15% of jobs
$41.5K is the 25th percentile. Wages below this are outliers.
$40.8K - $49.1K
17% of jobs
The median wage is $51.9K / yr.
$49.1K - $57.4K
27% of jobs
$62.4K is the 75th percentile. Wages above this are outliers.
$57.4K - $65.6K
12% of jobs
$65.6K - $73.9K
8% of jobs
$73.9K - $82.1K
4% of jobs
$82.1K - $90.4K
3% of jobs
$90.4K - $98.7K
2% of jobs
$98.7K - $106.9K
2% of jobs
$106.9K - $115.2K
1% of jobs
$24.3K
$59.1K
$115.2K
How much do knowledge base manager jobs pay per year?
As of Aug 19, 2026, the average yearly pay for knowledge base manager in Phoenix, AZ is $59,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $68,000.00 per year, depending on experience, location, and employer.
What is a knowledge base manager?
Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.
What are the key skills and qualifications needed to thrive as a knowledge base manager?
To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.
What are some common challenges faced by a knowledge base manager, and how can they be addressed?
One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.
What is the difference between Knowledge Base Manager vs Content Manager?
| Aspect | Knowledge Base Manager | Content Manager |
|---|---|---|
| Primary Focus | Managing and organizing knowledge base articles and information systems | Creating, editing, and overseeing digital content across platforms |
| Skills & Certifications | Knowledge management, technical writing, CMS proficiency | Content creation, SEO, editing skills |
| Work Environment | IT teams, customer support, technical departments | Marketing, media, digital teams |
| Industry Usage | IT, customer service, technical support | Media, marketing, publishing |
While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.
What does a knowledge base manager do?
A knowledge base manager oversees the development, organization, and maintenance of a company's knowledge management system, ensuring information is accurate, accessible, and up-to-date. They often collaborate with content creators, use tools like content management systems, and may analyze user feedback to improve the knowledge base's effectiveness.
What are popular job titles related to Knowledge Base Manager jobs in Phoenix, AZ?
For Knowledge Base Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Phoenix, AZ look for?
The top searched job categories for Knowledge Base Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Knowledge Base Manager jobs?
Cities near Phoenix, AZ with the most Knowledge Base Manager job openings:
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Posted 2 days ago
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Job description
Role: Product Management
Location: Phoenix, AZ Onsite
Focus on Product Owner/ Product Manager profiles with experience in AI-powered chatbot, Knowledge Management, Search, or GenAI products. Candidates should demonstrate strong product strategy, roadmap planning, feature prioritization, user-centric thinking, KPI definition, and trade-off analysis. Experience working with enterprise AI solutions, knowledge base platforms, RAG-based chatbots, and cross-functional teams (Engineering, AI/ML, UX, Business) is highly preferred. Strong stakeholder management and executive communication skills are essential.
Key skills:
Key skills:
- Product Strategy & Vision
- Product Road mapping
- Prioritization Frameworks (RICE, MoSCoW, Value vs Effort)
- AI/GenAI Product Management (STRONG MUST HAVE)
- Knowledge Base & Chatbot Solutions
- User Experience & Customer-Centric Design
- Metrics, KPIs & Outcome Measurement
- Trade-off Analysis & Decision Making
- Stakeholder Management