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Legal Intake Manager Jobs (NOW HIRING)

Horton and Mendez, Attorneys at law, PLLC

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Legal Intake Specialist (Onsite)

Wilmington, NC · On-site

$18 - $23/hr

Intake Manager Job Type: Full-Time About Horton & Mendez Horton & Mendez is a dedicated personal ... Horton & Mendez is seeking a Legal Intake Specialist to play a meaningful role at the front end of ...

Hair Shunnarah Trial Attorneys

Intake Manager

Metairie, LA · On-site

$55K - $65K/yr

Ensure intake processes comply with ethical and legal requirements. What You Need * Bachelor's degree preferred or equivalent professional experience. * 3+ years of experience in intake management ...

Hair Shunnarah Trial Attorneys

Intake Manager

Metairie, LA · On-site

$55K - $65K/yr

Ensure intake processes comply with ethical and legal requirements. What You Need * Bachelor's degree preferred or equivalent professional experience. * 3+ years of experience in intake management ...

Sentara

Legal Intake Coordinator

Newport News, VA · Hybrid

$42.20K - $56.30K/yr

The Legal Intake Coordinator at Sentara's MLP Clinic will be responsible for client intake, case management, and providing legal and administrative support for the MLP Clinic. Acting under the ...

Sentara Healthcare

Legal Intake Coordinator

Newport News, VA · On-site

$42.20K - $56.30K/yr

The Legal Intake Coordinator at Sentara's MLP Clinic will be responsible for client intake, case management, and providing legal and administrative support for the MLP Clinic. Acting under the ...

Omega Law Group

Intake Manager

West Hollywood, CA · On-site

$72K - $93K/yr

We are seeking an Intake Manager that will lead a team of intake specialists who support clients seeking legal representation for cases such as Lemon Law, Employment Law, Elder Law, and others. The ...

Brooks Law Group

Legal Intake Specialist

Winter Haven, FL · On-site

$15.50 - $20.75/hr

Commensurate based on experience Legal Intake Specialist Location: Winter Haven, FL |Schedule ... Support Administration and Legal Case Managers * Maintain the front office area and the kitchen ...

Omega Law Group PC

Intake Manager

West Hollywood, CA · On-site

$72K - $93K/yr

We are seeking an Intake Manager that will lead a team of intake specialists who support clients seeking legal representation for cases such as Lemon Law, Employment Law, Elder Law, and others. The ...

Weiner Law

Legal Sales Intake Specialist

San Diego, CA

$18.75 - $25.25/hr

Legal Intake Specialist Our rapidly growing law practice is seeking a CA-licensed attorney to join ... You'll survey prospective clients and empathize with them on the details of their case, manage new ...

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Legal Intake Manager information

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$35.5K

$66.9K

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How much do legal intake manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for legal intake manager in the United States is $66,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Legal Intake Manager, and why are they important?

To thrive as a Legal Intake Manager, you need strong knowledge of legal processes, exceptional organizational abilities, and often a background in law or paralegal studies. Familiarity with case management software, CRM platforms, and telephone systems is typically required, along with experience in handling confidential information. Outstanding communication, empathy, and problem-solving skills help you build rapport with potential clients and efficiently triage their needs. These skills and qualities are crucial to ensuring timely, accurate intake of cases, client satisfaction, and effective support for legal teams.

How does a Legal Intake Manager typically collaborate with attorneys and other staff during the client onboarding process?

A Legal Intake Manager works closely with attorneys, paralegals, and administrative staff to ensure a smooth and efficient onboarding process for new clients. They gather and organize initial case information, screen potential clients, and communicate essential details to the legal team. Effective collaboration often involves regular meetings, shared case management systems, and clear protocols for passing along qualified leads. This teamwork helps ensure that attorneys receive all the necessary background before taking on a client, minimizing delays and improving client satisfaction.

What does a Legal Intake Manager do?

A Legal Intake Manager oversees the process of receiving and evaluating new client inquiries at a law firm or legal organization. They are responsible for ensuring that potential clients are properly screened, their information is accurately collected, and that qualified leads are passed on to attorneys or legal teams. Legal Intake Managers often supervise intake staff, maintain client databases, and optimize the intake process to improve efficiency and client service. Their role is crucial in ensuring a smooth transition from initial contact to becoming a client, thereby supporting the firm's caseload and reputation.

What is the difference between Legal Intake Manager vs Legal Assistant?

AspectLegal Intake ManagerLegal Assistant
CredentialsTypically requires a bachelor's degree; certifications like Certified Legal Manager (CLM) are a plusHigh school diploma or associate degree; paralegal certification often preferred
Work EnvironmentLaw firms, legal departments, client intake settingsLaw offices, courts, legal support departments
Primary ResponsibilitiesManaging client intake, initial case assessments, coordinating communicationPreparing legal documents, scheduling, filing, supporting attorneys

The Legal Intake Manager focuses on client onboarding and case assessment, requiring more managerial skills and certifications. In contrast, a Legal Assistant provides administrative support, handling document preparation and scheduling. Both roles are essential in legal settings but differ in scope and responsibilities.

More about Legal Intake Manager jobs
What cities are hiring for Legal Intake Manager jobs? Cities with the most Legal Intake Manager job openings:
What are the most commonly searched types of Legal Intake jobs? The most popular types of Legal Intake jobs are:
What states have the most Legal Intake Manager jobs? States with the most job openings for Legal Intake Manager jobs include:
What job categories do people searching Legal Intake Manager jobs look for? The top searched job categories for Legal Intake Manager jobs are:
Legal Intake Manager jobs near you
Infographic showing various Legal Intake Manager job openings in the United States as of May 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $66,944 per year, or $32.2 per hour.
Intake Manager

Intake Manager

Alexander Shunnarah Trial Attorneys

Metairie, LA

$55K - $65K/yr

Other

Medical

Posted 18 days ago

Job description

Why Work For Us
We are the premiere property casualty firm in the country and just so happen to be based in Metairie, Louisiana. We have offices all over the country and frequently are featured as thought leaders in this space. 
At Hair Shunnarah Trial Attorneys, we know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we look forward to reviewing your resume!

What We Value

  • Client Commitment
  • Integrity
  • A Will to Win
  • Teamwork
  • Personal Accountability
  • Passion

What You'll Do
The Intake Manager is responsible for overseeing the daily operations of the firm's intake department, ensuring that all prospective clients receive a professional, timely, and high-quality experience from their first interaction with the firm. This role manages the intake team, monitors call performance, improves conversion rates, and develops processes that ensure consistent, effective client screening and onboarding.
The Intake Manager will also be responsible for coaching and developing team members through structured performance management, including the creation and implementation of 30-, 60-, and 90-day development plans and regular evaluation of recorded calls to ensure quality, professionalism, and adherence to firm standards.
Key Responsibilities
Team Leadership & Development

  • Manage, mentor, and support the intake team to ensure exceptional client service and consistent performance.
  • Develop and implement structured 30-, 60-, and 90-day onboarding and development plans for new intake team members.
  • Provide ongoing coaching, training, and performance feedback to improve call handling, client engagement, and conversion rates.
    Conduct regular call evaluations and quality reviews of intake calls to assess professionalism, accuracy, compliance, and effectiveness.

Intake Operations

  • Oversee the intake process from initial inquiry through case evaluation and routing to attorneys, ensuring prospective clients receive prompt, clear, and professional communication.
  • Maintain and improve intake scripts, workflows, and procedures.
  • Personally handle intake calls, and client inquiries as needed to support the team during high call volumes or staffing gaps.

Process Improvement

  • Identify opportunities to improve intake workflows, technology utilization, and communication processes.
  • Collaborate with attorneys and firm leadership to ensure alignment between intake screening and case criteria.
  • Ensure intake processes comply with ethical and legal requirements.

What You Need

  • Bachelor's degree preferred or equivalent professional experience.
  • 3+ years of experience in intake management, client services, or call center leadership, preferably in a law firm or professional services environment.
  • Strong leadership and coaching skills with experience developing teams.
  • Experience reviewing and evaluating recorded client calls for quality assurance.
  • Experience with CRM or legal intake management software preferred.

What You Get

  • Job Type: Full-time
  • Pay: $55,000 -$65,000
  • Benefits:
  • Health insurance (employer paid)
  • Parental leave
  • Professional development assistance

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