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Legal Intake Manager Jobs (NOW HIRING)

MeanPug Digital

Legal Intake Manager

We're looking for a Legal Intake Manager to help us build and run a new intake function at MeanPug. This is a ground-floor opportunity to shape how we deliver intake support to our law firm clients ...

Avrek Law

Legal Intake Sales Executive

Newport Beach, CA · On-site

$20 - $26/hr

Legal Intake Sales Executive Department: Intake Employment Type: Full Time Location: California ... Work with the firm's intake management team to determine viability of potential cases and update ...

Manning Law, APC

Be Seen First

Legal Intake Assistant

Foothill Ranch, CA · On-site

$22.50/hr

Position: Legal Intake Assistant Job Type: Full Time, In Office (No remote/Hybrid) Location ... Managing assigned tasks efficiently and prioritizing workload throughout the day * Adjusting ...

Edgar Law Group, LLP

Legal Intake Specialist

San Jose, CA · On-site

$20.75 - $27.75/hr

Description Edgar Law Group, LLP is seeking a full-time Front Desk Concierge & Legal Intake ... Ability to manage multiple tasks during a busy workday • Comfort using computers, email ...

NY Wills & Estates

Legal Intake Specialist

Manhattan, NY · Remote

$9/hr

Remote Client Legal Intake Specialist Law Offices of Vlad Portnoy - Estate Planning & Elder Law ... Prevention Over Crisis Management * We proactively identify and address issues before they become ...

Coda Staffing

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Legal Intake Specialist

Newark, NJ · On-site

$50K - $60K/yr

Legal Intake Specialists are the very first point of contact for individuals seeking legal ... Strong time-management, task prioritization & a process-oriented mindset * Multitasking:

Rafaeli Law PLLC

Legal Intake Specialist

Fort Lauderdale, FL · On-site

$17 - $22.75/hr

... / case management system • Coordinate with attorneys and case managers to smoothly hand off newly signed clients • Hit weekly and monthly sign-up goals Qualifications • Prior legal intake ...

Moaddel Law Firm

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Legal Intake Specialist

Los Angeles, CA · On-site

$58K - $64K/yr

Maintain accurate records in CRM systems and documentation platforms. * Meet and exceed monthly ... Hiring bonus for candidates with legal intake or immigration services intake with closing ...

Rafaeli Law PLLC

Legal Intake Specialist

Miami, FL

$60K/yr

Coordinate with attorneys and case managers to smoothly hand off newly signed clients * Hit weekly and monthly sign-up goals Qualifications: * Prior legal intake experience is required -- personal ...

Direct Counsel

Intake Manager

Los Angeles, CA

$120K - $150K/yr

Supervising Pre-Litigation Intake Manager Location: Los Angeles, CA Compensation: $120,000 - $150 ... Collaborate closely with attorneys, legal staff, and leadership to align case strategy, client ...

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Legal Intake Manager information

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$35.5K

$66.9K

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How much do legal intake manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for legal intake manager in the United States is $66,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What does a Legal Intake Manager do?

A Legal Intake Manager oversees the process of receiving and evaluating new client inquiries at a law firm or legal organization. They are responsible for ensuring that potential clients are properly screened, their information is accurately collected, and that qualified leads are passed on to attorneys or legal teams. Legal Intake Managers often supervise intake staff, maintain client databases, and optimize the intake process to improve efficiency and client service. Their role is crucial in ensuring a smooth transition from initial contact to becoming a client, thereby supporting the firm's caseload and reputation.

How does a Legal Intake Manager typically collaborate with attorneys and other staff during the client onboarding process?

A Legal Intake Manager works closely with attorneys, paralegals, and administrative staff to ensure a smooth and efficient onboarding process for new clients. They gather and organize initial case information, screen potential clients, and communicate essential details to the legal team. Effective collaboration often involves regular meetings, shared case management systems, and clear protocols for passing along qualified leads. This teamwork helps ensure that attorneys receive all the necessary background before taking on a client, minimizing delays and improving client satisfaction.

What is the difference between Legal Intake Manager vs Legal Assistant?

AspectLegal Intake ManagerLegal Assistant
CredentialsTypically requires a bachelor's degree; certifications like Certified Legal Manager (CLM) are a plusHigh school diploma or associate degree; paralegal certification often preferred
Work EnvironmentLaw firms, legal departments, client intake settingsLaw offices, courts, legal support departments
Primary ResponsibilitiesManaging client intake, initial case assessments, coordinating communicationPreparing legal documents, scheduling, filing, supporting attorneys

The Legal Intake Manager focuses on client onboarding and case assessment, requiring more managerial skills and certifications. In contrast, a Legal Assistant provides administrative support, handling document preparation and scheduling. Both roles are essential in legal settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Legal Intake Manager, and why are they important?

To thrive as a Legal Intake Manager, you need strong knowledge of legal processes, exceptional organizational abilities, and often a background in law or paralegal studies. Familiarity with case management software, CRM platforms, and telephone systems is typically required, along with experience in handling confidential information. Outstanding communication, empathy, and problem-solving skills help you build rapport with potential clients and efficiently triage their needs. These skills and qualities are crucial to ensuring timely, accurate intake of cases, client satisfaction, and effective support for legal teams.
More about Legal Intake Manager jobs
What cities are hiring for Legal Intake Manager jobs? Cities with the most Legal Intake Manager job openings:
What are the most commonly searched types of Legal Intake jobs? The most popular types of Legal Intake jobs are:
What states have the most Legal Intake Manager jobs? States with the most job openings for Legal Intake Manager jobs include:
What job categories do people searching Legal Intake Manager jobs look for? The top searched job categories for Legal Intake Manager jobs are:
Legal Intake Manager jobs near you
Infographic showing various Legal Intake Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,944 per year, or $32.2 per hour.
Legal Intake Manager

Legal Intake Manager

MeanPug Digital

Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

We're looking for a Legal Intake Manager to help us build and run a new intake function at MeanPug. This is a ground-floor opportunity to shape how we deliver intake support to our law firm clients, starting with hands-on pilot workflows and growing into a fully managed service over time.
This isn't a call center agent role. We need someone who understands the intake process deeply, can design and document workflows, and is comfortable being both the builder and the operator in the early stages. You'll collaborate closely with our AI Enablement Specialist to integrate voice and automation tools into the intake process as it matures.
What you'll do
  • Design, document, and implement intake workflows for law firm clients, covering inbound call handling, lead qualification, and handoff to the client's legal team
  • Handle overflow inbound calls directly during the pilot phase, running intake conversations with potential clients on behalf of law firms
  • Develop intake scripts, qualification criteria, and escalation protocols tailored to each client's practice area and intake standards
  • Build out quality assurance processes to ensure intake conversations meet client expectations and legal industry standards
  • Partner with our AI Enablement Specialist to identify where voice agents and automation can support or extend the intake function
  • Track and report on intake performance metrics including call volume, qualification rates, conversion rates, and handoff quality
  • Identify gaps in the intake process and proactively recommend improvements to both the workflow and the technology stack
  • Serve as the internal subject matter expert on legal intake best practices across personal injury, criminal defense, family law, and other practice areas

Requirements
  • 3 to 5 years of experience in legal intake, case management, paralegal work, legal operations, or call center management in a legal environment
  • Deep familiarity with the intake process at a law firm, including how leads are qualified, prioritized, and handed off to attorneys
  • Comfortable handling live inbound calls and running intake conversations with people who may be in distress or in urgent situations
  • Strong process documentation skills, you can turn a messy workflow into a clean, repeatable system
  • Experience working across multiple practice areas or client accounts simultaneously
  • Comfortable working independently in a remote environment with minimal oversight
  • Strong written and verbal communication skills with high attention to detail

Bonus skills (nice to have)
  • Experience with legal CRM or intake platforms such as Clio, Litify, Filevine, or Lead Docket
  • Familiarity with call tracking or call center platforms such as CallRail, Five9, or similar
  • Exposure to AI voice agents or automation tools in a legal or call center context
  • Experience building or scaling an intake function from scratch

Benefits
  • Medical, dental, and vision insurance
  • Company-sponsored 401(k) with matching
  • Flexible work schedule, work when and where you're most productive as long as deliverables are met
  • Up to $500 reimbursement for pet adoption fees or vaccinations
  • Technology stipend for equipment setup
  • Professional development opportunities

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