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Legal Intake Manager Jobs in Ontario (NOW HIRING)

Experience in a medical or legal office preferred. QUALIFICATIONS * Ability to handle multiple ... Ability to follow instructions and respond to upper managements' directions accurately

We empower legal professionals with innovative solutions that make legal work more efficient ... As a Senior Product Manager for Clio Grow, you will play a pivotal role in shaping the vision ...

Legal Assistant

Toronto, ON · Hybrid

CA$60K/yr

The successful candidate will assist with, among other things, contract review and management, legal operations, matter intake and tracking, and ongoing follow-up to ensure legal processes are ...

Junior Legal Assistant Richmond Hill Our client, a friendly general law practice, is growing and in ... managing the intake of work and maintaining the calendar and critical dates of transactions. In ...

Junior Legal Assistant Richmond Hill Our client, a friendly general law practice, is growing and in ... managing the intake of work and maintaining the calendar and critical dates of transactions. In ...

File Management * Prepare engagement letters and work with the Conflicts and Records team to ... openings, matter intake, conflict search and audit requests. * Maintain and organize files to ...

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File Management * Prepare engagement letters and work with the Conflicts and Records team to ... openings, matter intake, conflict search and audit requests. * Maintain and organize files to ...

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Legal Intake Manager information

What does a legal intake manager do?

A Legal Intake Manager oversees the process of receiving and evaluating new client inquiries at a law firm or legal organization. They are responsible for ensuring that potential clients are properly screened, their information is accurately collected, and that qualified leads are passed on to attorneys or legal teams. Legal Intake Managers often supervise intake staff, maintain client databases, and optimize the intake process to improve efficiency and client service. Their role is crucial in ensuring a smooth transition from initial contact to becoming a client, thereby supporting the firm's caseload and reputation.

What are the key skills and qualifications needed to thrive as a legal intake manager?

To thrive as a Legal Intake Manager, you need strong knowledge of legal processes, exceptional organizational abilities, and often a background in law or paralegal studies. Familiarity with case management software, CRM platforms, and telephone systems is typically required, along with experience in handling confidential information. Outstanding communication, empathy, and problem-solving skills help you build rapport with potential clients and efficiently triage their needs. These skills and qualities are crucial to ensuring timely, accurate intake of cases, client satisfaction, and effective support for legal teams.

How does a legal intake manager typically collaborate with attorneys and other staff during the client onboarding process?

A Legal Intake Manager works closely with attorneys, paralegals, and administrative staff to ensure a smooth and efficient onboarding process for new clients. They gather and organize initial case information, screen potential clients, and communicate essential details to the legal team. Effective collaboration often involves regular meetings, shared case management systems, and clear protocols for passing along qualified leads. This teamwork helps ensure that attorneys receive all the necessary background before taking on a client, minimizing delays and improving client satisfaction.

What is the difference between Legal Intake Manager vs Legal Assistant?

AspectLegal Intake ManagerLegal Assistant
CredentialsTypically requires a bachelor's degree; certifications like Certified Legal Manager (CLM) are a plusHigh school diploma or associate degree; paralegal certification often preferred
Work EnvironmentLaw firms, legal departments, client intake settingsLaw offices, courts, legal support departments
Primary ResponsibilitiesManaging client intake, initial case assessments, coordinating communicationPreparing legal documents, scheduling, filing, supporting attorneys

The Legal Intake Manager focuses on client onboarding and case assessment, requiring more managerial skills and certifications. In contrast, a Legal Assistant provides administrative support, handling document preparation and scheduling. Both roles are essential in legal settings but differ in scope and responsibilities.

What are the most commonly searched types of Legal Intake jobs in Ontario?

The most popular types of Legal Intake jobs in Ontario are:

What are popular job titles related to Legal Intake Manager jobs in Ontario?

For Legal Intake Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Legal Intake Manager jobs in Ontario look for?

The top searched job categories for Legal Intake Manager jobs in Ontario are:

Infographic showing various Legal Intake Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Legal Operations & Administration Specialist

Toronto, ON • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

WELCOME TO VCNA!

We are St Marys Cement, part of Votorantim Cimentos North America (VCNA), as the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are transforming our world. We have a culture built on solid partnerships, long-lasting relationships, and opportunities for those who want to learn, grow and be part of a diverse and dynamic culture.

With solutions that include cement, ready-mix concrete and aggregates, we help to build homes, highways, hospitals, buildings, bridges, and schools across the Canadian and U.S. Great Lakes region and Northeast United States. Our commitment to excellence can be seen in those who invest and believe in what we do, those who share their lives with us, those who trust in our deliveries and those committed to innovation and a sustainable future.

Every day, we have the chance to accomplish something new and you're invited to be part of it.

 

WHAT IS THE OPPORTUNITY?

The Legal Operations & Administration Specialist supports the efficient, effective, and visible functioning of the legal department. This role combines legal operations, technology enablement, knowledge management, and core administrative responsibilities.

The position is responsible for improving processes, managing legal systems and information, supporting financial and reporting functions, and ensuring the smooth day-to-day administrative operation of the legal team.

This role requires both strategic thinking and hands-on execution, including responsibility for detailed administrative tasks such as document management, record-keeping, and file organization.

This role is a hybrid position combining:

  • Legal operations and process improvement
  • Technology and knowledge management
  • Core administrative and record-keeping responsibilities

Success in the role will depend on the ability to balance hands-on administrative execution with continuous improvement of how the legal function operates.

WHAT WILL YOU DO ?

Legal Operations & Performance 

  • Support the development and tracking of key performance indicators (KPIs) for the legal department
  • Prepare regular reports, dashboards, and presentations for internal stakeholders
  • Manage legal quarterly reserve reports
  • Assist in identifying opportunities to improve efficiency, workflows, and service delivery
  • Support implementation of departmental initiatives and process improvements

Technology & Systems 

  • Administer and maintain legal systems, including document management systems, SharePoint, and other legal technology tools
  • Assist with legal database processes, including opening matters and setting reminders
  • Identify and implement opportunities to improve efficiency through technology
  • Act as a liaison with IT for system enhancements, access, and troubleshooting
  • Support adoption of new tools and processes across the legal team

Knowledge Management & Intranet Presence

  • Maintain and enhance the legal team's SharePoint/intranet site
  • Organize legal templates, precedents, and guidance materials
  • Improve accessibility and usability of legal resources for internal clients
  •  continuously improve and streamline legal intake and other legal processes
  • Support development of standardized materials and self-service tools
  • Possess general awareness of location of data and assist on information retrieval in response to company or auditor requests for information
  • Manage litigation hold process

Financial & Vendor Management

  • Manage legal billing processes, including invoice intake, review coordination, and tracking
  • Support accruals, budgeting, and spend reporting
  • Maintain records relating to external counsel and other legal vendors
  • Assist with cost management initiatives and reporting

Administrative & Operational Support

  • Maintain accurate and organized legal records, files, and databases
  • Oversee document and file management systems, including naming conventions and retention practices
  • Perform and/or coordinate administrative tasks such as document execution, filing, document organization, matter tracking, reminder-setting, and record-keeping
  • Support onboarding of legal team members with respect to training on legal systems and processes
  • Ensure consistency and standardization of administrative practices across the team
  • Support large projects, including on large transactions and litigation files

Communications & Presentation Support

  • Prepare presentations, reports, and internal communications materials
  • Support the legal team's internal visibility and engagement within the business
  • Assist with coordination of internal meetings, materials, and updates

Scope & Collaboration

  • Works closely with lawyers, law clerks, and functional specialists (e.g., privacy, insurance)
  • Interacts with Finance, IT, and other corporate functions
  • Supports the legal team across all business areas (aggregates, concrete, cement, and related operations, if you want to include that specificity)

WHAT DO YOU NEED TO SUCCEED?

  • Completed post-secondary degree or diploma in a legal, business or technology area of study
  • Law Clerk certification or experience as a law clerk not required but helpful
  • Experience in a legal department, law firm, or similar professional services environment
  • Experience with legal operations, legal administration, or office management functions
  • Strong proficiency in Microsoft 365 tools, including SharePoint, Excel, and PowerPoint
  • Experience with legal technology systems (e.g., e-billing, document management) is an asset

Key Skills & Attributes

  • Strong organizational and file management skills with high attention to detail
  • Ability to manage both strategic initiatives and routine administrative tasks
  • Process-oriented with a focus on continuous improvement
  • Strong communication and presentation skills
  • Comfortable working with data, reporting, and metrics
  • Proactive, resourceful, and able to operate independent

Location- Toronto

Salary- $80,000-$90,000

WHAT'S IN IT FOR YOU? 

  • Being part of VCNA is being part of building famous landmarks such as Toronto's CN Tower, Roy Thompson Hall, Maple Leaf Gardens and the Darlington Nuclear Station and Ryerson Centre, St. Regis Chicago and 150 N. Riverside, Louis High-Speed Rail in Chicago and more
  • Opportunities to collaborate with teams around the globe and growth opportunities in different areas
  • Training, professional development
  • Tuition reimbursement/assistance
  • Competitive wages, vacation and holiday time
  • Medical, dental, vision, disability and life insurance
  • RRSP and DC (CAN) and 401K (U.S.)
  • Lifeworks Employee Assistance Program (EAP): confidential support for you and your family (CAN)
  • Educational scholarship program for dependents of regular salaried employees.
  • Fertility drug coverage
  • Paid Maternity Leave Top Up
  • Hybrid work model for certain positions