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Legal Intake Manager Jobs in Philadelphia, PA (NOW HIRING)

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Subpoena Intake Team Lead I

Mount Laurel, NJ · On-site

$53K - $80K/yr

Legal The U.S. Subpoena Team manages the intake and processing of subpoenas and other legal requests, ensuring timely, accurate, and compliant responses within a high-volume, deadline-driven ...

Mullen Coughlin LLC

Intake Specialist

Devon, PA · On-site

$17.25 - $23.25/hr

The Intake Specialist will work as part of a cohesive team to intake prospective new cases and ... Experience with legal case management software, including ProLaw, is a plus. * Proficiency in ...

Mullen Coughlin LLC

Intake Specialist

Devon, PA · Hybrid

$17.25 - $23.25/hr

The Intake Specialist will work as part of a cohesive team to intake prospective new cases and ... Experience with legal case management software, including ProLaw , is a plus . * Proficiency in ...

Bread Financial

Senior Coordinator - Legal

Chadds Ford, PA · On-site

$46K - $61K/yr

Oversees the Intake process by entering new cases in the matter management system.Readand ... Legal Supervisor, Legal Ops & Risk Liaison Manager Working Conditions/ Physical Requirements:

Baldante & Rubenstein, P.C.

Be Seen First

Legal Assistant

Philadelphia, PA · On-site

$55K - $70K/yr

... from intake through resolution. We offer a friendly and collaborative work environment, a ... Strong organizational skills with the ability to manage multiple tasks and deadlines; * Detail ...

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All JobsLegal Intake JobsLegal Intake Manager JobsLegal Intake Manager Jobs in Philadelphia, PA

Legal Intake Manager information

See Philadelphia, PA salary details

$35.8K

$67.6K

$110.5K

How much do legal intake manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for legal intake manager in Philadelphia, PA is $67,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $79,700.00 per year, depending on experience, location, and employer.

What does a legal intake manager do?

A Legal Intake Manager oversees the process of receiving and evaluating new client inquiries at a law firm or legal organization. They are responsible for ensuring that potential clients are properly screened, their information is accurately collected, and that qualified leads are passed on to attorneys or legal teams. Legal Intake Managers often supervise intake staff, maintain client databases, and optimize the intake process to improve efficiency and client service. Their role is crucial in ensuring a smooth transition from initial contact to becoming a client, thereby supporting the firm's caseload and reputation.

What are the key skills and qualifications needed to thrive as a legal intake manager?

To thrive as a Legal Intake Manager, you need strong knowledge of legal processes, exceptional organizational abilities, and often a background in law or paralegal studies. Familiarity with case management software, CRM platforms, and telephone systems is typically required, along with experience in handling confidential information. Outstanding communication, empathy, and problem-solving skills help you build rapport with potential clients and efficiently triage their needs. These skills and qualities are crucial to ensuring timely, accurate intake of cases, client satisfaction, and effective support for legal teams.

How does a legal intake manager typically collaborate with attorneys and other staff during the client onboarding process?

A Legal Intake Manager works closely with attorneys, paralegals, and administrative staff to ensure a smooth and efficient onboarding process for new clients. They gather and organize initial case information, screen potential clients, and communicate essential details to the legal team. Effective collaboration often involves regular meetings, shared case management systems, and clear protocols for passing along qualified leads. This teamwork helps ensure that attorneys receive all the necessary background before taking on a client, minimizing delays and improving client satisfaction.

What is the difference between Legal Intake Manager vs Legal Assistant?

AspectLegal Intake ManagerLegal Assistant
CredentialsTypically requires a bachelor's degree; certifications like Certified Legal Manager (CLM) are a plusHigh school diploma or associate degree; paralegal certification often preferred
Work EnvironmentLaw firms, legal departments, client intake settingsLaw offices, courts, legal support departments
Primary ResponsibilitiesManaging client intake, initial case assessments, coordinating communicationPreparing legal documents, scheduling, filing, supporting attorneys

The Legal Intake Manager focuses on client onboarding and case assessment, requiring more managerial skills and certifications. In contrast, a Legal Assistant provides administrative support, handling document preparation and scheduling. Both roles are essential in legal settings but differ in scope and responsibilities.

What are the most commonly searched types of Legal Intake jobs in Philadelphia, PA?

The most popular types of Legal Intake jobs in Philadelphia, PA are:

What are popular job titles related to Legal Intake Manager jobs in Philadelphia, PA?

For Legal Intake Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Legal Intake Manager jobs in Philadelphia, PA look for?

The top searched job categories for Legal Intake Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Legal Intake Manager jobs?

Cities near Philadelphia, PA with the most Legal Intake Manager job openings:

Legal Intake Manager jobs near you
Infographic showing various Legal Intake Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,553 per year, or $32.5 per hour.

Legal Intake Specialist

Bernard Nickels & Associates

Cherry Hill, NJ • On-site

$17.50 - $23.50/hr

Other

Posted 12 days ago

Key responsibilities

  • Answer inbound calls and address client inquiries with empathy and professionalism.

  • Make outbound calls to follow up on potential client leads and document call details accurately.

  • Follow all call scripts and protocols to ensure consistency and quality in client interactions.

Job description

Job Title: Legal Intake Agent

Job Type: Temp-to-perm (60-90 days, convert to perm if successful).

Location: Cherry Hill, NJ - 100% in office


Work Day Schedule available:

  • Sat thru Wed - Thurs and Fri off
  • Wed thru Sun - Mon and Tues off
  • Mon thru Fri - Sat and Sun off


Shifts available:

  • Morning - 8a to 4p
  • Afternoon - 11a to 7p
  • Evening - 4p to 12a


Keys to the role:

  • Great Entry Level role with a major Law Firm!
  • Recent bachelor degree grads are encouraged to apply
  • Growth path


Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1–3 years). Prefer candidates interested in evolving into leadership positions after 6–8 months.


Overview:

Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team.


As an Intake Center Agent, you’ll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you’re detail-oriented, compassionate, and thrive in a fast-paced environment, we’d love to hear from you.


Client Interaction:

  • Answer inbound calls and address client inquiries with empathy and professionalism.
  • Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses.
  • Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service.


Information Gathering & Documentation:

  • Collect detailed information from clients, following specific intake guidelines.
  • Accurately document call details, including client needs and relevant information, in the system.
  • Ensure thorough and precise data entry to support the legal intake process.


Support & Service Quality:

  • Provide clients with a positive and informative experience, addressing any questions or concerns.
  • Communicate important information about our services and assist clients in understanding the process.
  • Respond to client feedback and requests with a commitment to maintaining high satisfaction levels.


Adherence to Protocols:

  • Follow all call scripts and protocols for consistency and quality.
  • Work with the leadership team to improve call handling techniques and continuously enhance service.


Qualifications:

  • Associate or bachelor’s degree preferred, High school diploma or equivalent required
  • College grads preferred; strong communicators adept in sensitive situations.
  • Go-getter, growth-oriented, ambitious, with leadership potential.
  • Interest in the legal field is a plus
  • Call center or customer service experience is preferred but not mandatory.
  • Reliable transportation
  • Strong verbal communication and active listening skills.
  • Ability to work in a fast-paced, high-volume environment.
  • Basic knowledge of legal terminology is a plus, but not required.
  • Excellent organizational skills and attention to detail.
  • Ability to handle sensitive and confidential information with discretion.
  • Proficiency in Microsoft Office and case management software (Salesforce) preferred.

Apply