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Assistant Case Manager Jobs in Philadelphia, PA (NOW HIRING)

ActionAIDS

Perinatal Case Manager

Philadelphia, PA · On-site

$44K - $49K/yr

The Case Manager works collaboratively with HIV and OB providers, as well as other program staff ... * Assist clients with transportation coordination to ensure access to essential services.

PMHCC Inc.

Case Manager

Philadelphia, PA · On-site

$19 - $24.50/hr

As case managers assist individuals in their recovery process, individuals are empowered to identify their strengths and talents and focus on the areas of need that they are willing to address at ...

Morgan & Morgan, P.A.

Case Manager

Wilmington, DE

$19.50 - $25/hr

The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. Responsibilities * Daily ...

Morgan & Morgan, P.A.

Case Manager

Philadelphia, PA

$20.25 - $26/hr

The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. Responsibilities * Daily ...

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Assistant Case Manager information

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How much do assistant case manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for assistant case manager in Philadelphia, PA is $21.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.76 per hour, depending on experience, location, and employer.

What is an assistant case manager?

An Assistant Case Manager is a professional who supports case managers in coordinating and providing services to clients, often in healthcare, social work, or legal settings. Their duties typically include gathering client information, helping develop care plans, maintaining records, and communicating with clients and service providers. They play a key role in ensuring that clients receive the necessary support and resources efficiently. Assistant Case Managers work under the supervision of a lead case manager and help manage caseloads by handling administrative and supportive tasks.

What are the key skills and qualifications needed to thrive as an assistant case manager?

To thrive as an Assistant Case Manager, you generally need a background in social work, psychology, or a related field, often with a bachelor's degree and relevant experience. Familiarity with case management software, documentation systems, and sometimes certifications like Certified Case Manager (CCM) are valuable. Excellent organizational skills, empathy, and strong communication abilities help build rapport with clients and ensure effective coordination. These skills are critical for supporting clients’ needs, maintaining accurate records, and facilitating successful outcomes in social service environments.

What are some common challenges assistant case managers face when coordinating services for clients?

Assistant Case Managers often encounter challenges such as managing high caseloads, navigating complex client needs, and ensuring effective communication between clients, families, and service providers. Balancing administrative tasks with direct client support can be demanding, especially when urgent situations arise. Staying organized and maintaining up-to-date records is crucial, as is developing strong problem-solving skills to address unexpected barriers to client progress.

What is the difference between Assistant Case Manager vs Case Manager?

AspectAssistant Case ManagerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work, psychology, or related field; certification often preferred
Work EnvironmentSupportive roles in healthcare, social services, or community agenciesLead roles managing client cases, coordinating services in similar settings
Employer & IndustryHospitals, social service agencies, community organizationsSame as Assistant Case Manager, often with more responsibility
Search & Comparison IntentUnderstanding entry-level or support roles in case managementRoles with more responsibility and client management duties

Assistant Case Managers support Case Managers by handling administrative tasks and initial client contact, while Case Managers take on full responsibility for client assessments, planning, and coordination of services. Both roles are vital in social services and healthcare, but Case Managers typically have more experience and decision-making authority.

How to become an assistant case manager with no experience?

To become an assistant case manager with no experience, focus on gaining relevant skills such as communication, organization, and basic knowledge of social services. Entry-level positions often require a high school diploma or equivalent, and obtaining certifications like CPR or basic case management training can improve prospects. Volunteering or internships in social service settings can also provide valuable experience and improve employability.

Is an assistant case manager a stressful job?

Assistant case managers often work in high-pressure environments that require managing multiple clients and documentation, which can lead to stress. The job involves problem-solving, communication skills, and meeting deadlines, making it potentially stressful depending on workload and organizational support.

What are the most commonly searched types of Case Manager jobs in Philadelphia, PA?

The most popular types of Case Manager jobs in Philadelphia, PA are:

What are popular job titles related to Assistant Case Manager jobs in Philadelphia, PA?

For Assistant Case Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Assistant Case Manager jobs in Philadelphia, PA look for?

The top searched job categories for Assistant Case Manager jobs in Philadelphia, PA are:

Assistant Case Manager jobs near you
Infographic showing various Assistant Case Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $42,561 per year, or $20.5 per hour.

Case Manager in Training

Morgan & Morgan, P.A.

Philadelphia, PA

$22/hr

Full-time

Re-posted 10 days ago

Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

31st of 35 rated law firms

Job description

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Responsibilities

  • Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases
  • Submit check requests for records including medical documentation, accident reports, driving history, and vehicle
  • Support demand preparation by gathering and organizing case documents electronically
  • Handle certified mail processing and support digital document
  • Perform general administrative tasks including typing, operating office equipment, and sorting
  • Support electronic file management while building knowledge of case phases and documentation best practices
  • Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters
  • Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
  • Work closely with an experienced Case Manager to build core case management skills and support long-term professional development
  • Assist with other related duties to gain broader experience and contribute to case progress and team efficiency

Qualifications

  • High school diploma or GED
  • 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department (preferred)
  • Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
  • Strong written and verbal communication skills, including good presentation skills
  • Willingness to learn and work with multiple employees within our organization
  • Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

Compensation for this role starts at $22 per hour. 

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