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Legal Intake Manager Jobs (NOW HIRING)

Wawa

Legal Intake Administrator - Real Estate

Wawa, PA · On-site

Verify and input key deal information into matter management systems. * Enter all matters into the company's legal intake or mattermanagement system with accuracy and consistency. * Route requests to ...

Moaddel Law Firm

Legal Intake Specialist

Los Angeles, CA · On-site

$58K - $80K/yr

Maintain accurate records in CRM systems and documentation platforms. * Meet and exceed monthly ... Legal Intake Specialists to earn over $100,000+ annually. We provide a comprehensive benefits ...

Dubin Law Group

Be Seen First

Legal Intake Specialist

Seattle, WA · On-site

$22 - $25/hr

Collaborate with intake leadership and legal staff to route cases appropriately * Follow ... Ability to manage a high volume of calls and tasks in a fast-paced environment * Strong attention ...

New

Sudden Wealth Protection Law

Legal Intake Specialist

Phoenix, AZ · On-site

$17.50 - $23.50/hr

Description Our rapidly growing law practice is seeking a full-time legal intake specialist to join ... You'll survey prospective clients and empathize with them on the details of their case, manage new ...

Crisp Recruit

Intake Manager

Baton Rouge, LA

Are you a driven, detail-oriented leader ready to reshape the intake process in a dynamic legal ... The Intake Manager position at Joubert Law Firm exists to lead the firm's client intake process, an ...

Armstrong Law PLLC

Legal Intake Specialist

Dallas, TX · On-site

$17.50 - $23.50/hr

Description Our rapidly growing law practice is seeking a full-time legal intake specialist to join ... You'll survey prospective clients and empathize with them on the details of their case, manage new ...

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Legal Intake Manager information

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$35.5K

$66.9K

$109.5K

How much do legal intake manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for legal intake manager in the United States is $66,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What does a Legal Intake Manager do?

A Legal Intake Manager oversees the process of receiving and evaluating new client inquiries at a law firm or legal organization. They are responsible for ensuring that potential clients are properly screened, their information is accurately collected, and that qualified leads are passed on to attorneys or legal teams. Legal Intake Managers often supervise intake staff, maintain client databases, and optimize the intake process to improve efficiency and client service. Their role is crucial in ensuring a smooth transition from initial contact to becoming a client, thereby supporting the firm's caseload and reputation.

How does a Legal Intake Manager typically collaborate with attorneys and other staff during the client onboarding process?

A Legal Intake Manager works closely with attorneys, paralegals, and administrative staff to ensure a smooth and efficient onboarding process for new clients. They gather and organize initial case information, screen potential clients, and communicate essential details to the legal team. Effective collaboration often involves regular meetings, shared case management systems, and clear protocols for passing along qualified leads. This teamwork helps ensure that attorneys receive all the necessary background before taking on a client, minimizing delays and improving client satisfaction.

What is the difference between Legal Intake Manager vs Legal Assistant?

AspectLegal Intake ManagerLegal Assistant
CredentialsTypically requires a bachelor's degree; certifications like Certified Legal Manager (CLM) are a plusHigh school diploma or associate degree; paralegal certification often preferred
Work EnvironmentLaw firms, legal departments, client intake settingsLaw offices, courts, legal support departments
Primary ResponsibilitiesManaging client intake, initial case assessments, coordinating communicationPreparing legal documents, scheduling, filing, supporting attorneys

The Legal Intake Manager focuses on client onboarding and case assessment, requiring more managerial skills and certifications. In contrast, a Legal Assistant provides administrative support, handling document preparation and scheduling. Both roles are essential in legal settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Legal Intake Manager, and why are they important?

To thrive as a Legal Intake Manager, you need strong knowledge of legal processes, exceptional organizational abilities, and often a background in law or paralegal studies. Familiarity with case management software, CRM platforms, and telephone systems is typically required, along with experience in handling confidential information. Outstanding communication, empathy, and problem-solving skills help you build rapport with potential clients and efficiently triage their needs. These skills and qualities are crucial to ensuring timely, accurate intake of cases, client satisfaction, and effective support for legal teams.
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Legal Intake Manager jobs near you
Infographic showing various Legal Intake Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,944 per year, or $32.2 per hour.
Legal Intake Specialist

Legal Intake Specialist

Chisholm Chisholm & Kilpatrick Ltd.

Remote

$41K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Chisholm Chisholm & Kilpatrick (CCK) is a private, public-interest law firm offering rewarding work with a focus on disabled military veterans and their families, as well as a wide range of other individuals who have been denied life, health, and disability benefits. As a team, we are committed to equality and inclusion in the workplace and seek to hire well-qualified and highly motivated individuals who best represent the diversity of our clients. CCK is seeking Legal Intake Specialists to join our growing team.
Legal Intake Specialist
Your mission would be to establish the firm's relationship with qualified potential clients by conducting interviews via telephone. The Legal Intake Specialist is the initial point of contact for all potential new clients seeking assistance with Veterans' Benefits and ERISA & Insurance matters. You would need to learn about our law practice areas and become conversant with the legal issues facing our clients. CCK provides this training. This important role involves high volume internal and outbound phone work and completion of administrative duties related to client intake and retention.
Duties Include:
  • Serve as point of contact for potential clients throughout the intake process;
  • Manage large amounts of inbound and outbound calls in a timely manner;
  • Clear, concise, and accurate written and verbal communication;
  • Following communication "scripts" when handling different topics;
  • Learn about CCK's practice areas and become conversant with the legal issues facing our clients;
  • Demonstrate empathy to potential clients and put them at ease during their difficult time;
  • Provide detailed written summaries about potential clients' needs to attorneys;
  • Request and review all necessary documents from potential clients.

Requirements
  • High School Degree required; Bachelor's degree preferred;
  • Minimum one year of customer service experience with a high call volume;
  • Minimum one year of high-volume phone/customer service experience;
  • Ability to make or receive calls for a minimum of 6-8 hours per day;
  • Excellent verbal communication skills and professional telephone etiquette;
  • Capability to make sound judgments and decisions;
  • Proficient in Microsoft Office Suite;
  • Strong multitasking skills;
  • Ability to work in a fast-paced, constantly changing, and challenging call center environment;
  • Spanish speaking is a plus

Additional Details:
  • This role can be remote in the following states: CO, CT, FL, GA, IL, LA, ME, MA, NJ, NC, OH, RI, SC, TX, UT, or VA
  • This is a full-time position. Hours are Monday - Friday 12:00 pm - 8:30 pm EST (11:00 am - 7:30 pm CST)
  • Remote work is full-time work without distractions. A minimum of 30 Mbps upload internet speed is required for this position. An internet speed test will be part of the interview process.

Compensation & Benefits:
  • Starting pay for this position would be $20.00 per hour ($41,600 per year)
  • CCK offers options for medical, dental, and vision insurance (including options for employer-paid medical insurance for the employee!) and other wellness benefits.
  • Gym membership reimbursement
  • 15 days of PTO (increasing over time) and 12 paid company holidays in 2026
  • 401k matching
  • Paid Parental Leave

For your application to be considered, please submit the following:
  • Resume
  • Cover Letter
  • Later stages of the interview process include an assessment, internet speed test, and reference check.

#LI-CCK
Salary Description
$41,600

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