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Mediation Case Manager Jobs (NOW HIRING)

State of New Hampshire

CASE MANAGER

Concord, NH · On-site

$43K - $53K/yr

The case manager assists court users with court interactions and court processes related to ... Coordinates mediation in appropriate cases and monitors progress on cases referred to mediation and ...

JAMS, Inc.

Case Manager

San Francisco, CA · On-site

$23.50 - $30.25/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Atlanta, GA · On-site

$60K - $78K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

San Francisco, CA · On-site

$75K - $99K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Atlanta, GA

$60K - $78K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Boston, MA · On-site

$21.75 - $28/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Philadelphia, PA · On-site

$19 - $24.50/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Boston, MA · On-site

$68K - $89K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Chicago, IL · On-site

$64K - $84K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Irvine, CA · On-site

$21.50 - $27.75/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Irvine, CA · On-site

$65K - $86K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Austin, TX · On-site

$62K - $81K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Irvine, CA · On-site

$65K - $86K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Philadelphia, PA · On-site

$59K - $77K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Austin, TX

$19.75 - $25.50/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Boston, MA · On-site

$68K - $89K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

San Francisco, CA · On-site

$75K - $99K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager

Manhattan, NY · On-site

$22 - $28.25/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

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Mediation Case Manager information

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$14

$24

$42

How much do mediation case manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for mediation case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What does a Mediation Case Manager do?

A Mediation Case Manager is responsible for coordinating and overseeing the mediation process between parties in dispute. They manage case files, schedule mediation sessions, communicate with all involved parties, and ensure that all required documentation is completed. Their role is to facilitate the smooth progress of cases through the mediation process, while maintaining confidentiality and neutrality. They may also handle administrative tasks and support mediators in preparing for sessions. Overall, they help ensure that disputes are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a Mediation Case Manager, and why are they important?

To thrive as a Mediation Case Manager, you need strong organizational skills, conflict resolution abilities, and a background in legal studies or dispute resolution, often supported by a relevant degree or certification. Familiarity with case management software, scheduling tools, and documentation systems is typically required. Excellent communication, impartiality, and active listening are standout soft skills for effectively handling sensitive disputes and coordinating between parties. These skills ensure efficient case processing, fair outcomes, and positive experiences for all stakeholders involved in mediation.

What is the difference between Mediation Case Manager vs Dispute Resolution Specialist?

AspectMediation Case ManagerDispute Resolution Specialist
CredentialsTypically requires mediation training, certification, or related experienceOften requires certification in dispute resolution or mediation, with some roles needing legal or counseling background
Work EnvironmentUsually works in legal, social services, or community settings, managing mediation casesWorks in legal, corporate, or organizational settings resolving disputes through mediation or arbitration
Employer & IndustryLegal firms, community organizations, social servicesLegal firms, corporations, government agencies, conflict resolution organizations

The Mediation Case Manager primarily manages individual mediation cases, focusing on client interaction and case coordination. In contrast, a Dispute Resolution Specialist often handles broader conflict resolution strategies across organizations or legal contexts. Both roles require mediation skills and certifications but differ in scope and work environment.

How does a Mediation Case Manager typically collaborate with mediators and disputing parties during the resolution process?

A Mediation Case Manager acts as a central point of communication, coordinating schedules, documents, and logistics between mediators and the involved parties. They ensure all necessary information is exchanged efficiently and that both sides are prepared for mediation sessions. Additionally, they help maintain confidentiality and manage administrative tasks, allowing mediators to focus on facilitating productive discussions. This collaborative structure supports smoother case progression and enhances the overall effectiveness of the mediation process.
More about Mediation Case Manager jobs
What states have the most Mediation Case Manager jobs? States with the most job openings for Mediation Case Manager jobs include:
What job categories do people searching Mediation Case Manager jobs look for? The top searched job categories for Mediation Case Manager jobs are:
Mediation Case Manager jobs near you
Infographic showing various Mediation Case Manager job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Mediation Case Administrator & Front Office Support

Adjudicate Inc

Sacramento, CA • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Mediation Case Administrator & Front Office Support


Schedule: Full time, Monday-Friday, 7:30 a.m. to 4:30 p.m.

Location: Sacramento

Pay Rate: $20–$23 per hour, based on experience

Benefits (after introductory period):

  • Comprehensive Health, Dental & Vision Insurance
  • Paid Time Off (PTO)
  • Retirement Plans with 401(k) Profit-Sharing Contributions
  • Employee Wellness Program
  • Bi-Annual Performance Bonuses
About the Company

Judicate West is one of California’s leading providers of private dispute resolution services, built on more than 30 years of trusted relationships and a genuine commitment to helping people reach meaningful resolutions. Our reputation is rooted not only in the expertise of our neutrals, but in the dedicated teams who support them and ensure every client feels cared for throughout the process.

Our Case Administration and Front Office teams play a vital role in creating an organized, professional, and welcoming experience for attorneys and clients, ensuring streamlined processes, seamless day-of support, and strong attention to detail. We work collaboratively, value each other’s contributions, and take pride in delivering excellent results with kindness and professionalism. At Judicate West, you’ll be part of a supportive environment where your work directly contributes to successful outcomes and where growth, learning, and teamwork are part of everyday life.

Judicate West is an Equal Opportunity Employer. We welcome applicants of all backgrounds and are committed to fostering an inclusive, respectful workplace where everyone has the opportunity to thrive.

Core Responsibilities
  • Perform data entry with a strong focus on quality, consistency, and data integrity.
  • Oversee case billing processes, including invoicing, credits, and preparing files for refund review.
  • Manage legal briefs and handle confidential document administration
  • Handle multi-line phone calls while delivering Gold Standard client support.
  • Assist clients with portal setup, enable access, and account maintenance
  • Support post-session collections by executing timely follow-up and resolving outstanding balances.
  • Send templated emails and system notifications.
  • Provide front desk support as needed, including client check-ins, delivering a seamless experience.
  • Maintain organized and functional office facilities, including office supplies and catering items.
  • Support room and catering setup as well as day-of session logistics.
  • Process incoming and outgoing mail ensuring same-day distribution.
  • Support special projects, departmental initiatives, and other tasks assigned by Leadership.
Position Requirements
  • At least 1 year of experience in data entry, administrative support, customer service, or similar work environments
  • Strong accuracy and attention to detail, especially with data and documentation
  • Proven ability to stay organized while managing multiple tasks and deadlines
  • Clear and positive communication skills with a client-service mindset
  • Comfortable problem-solving, researching issues, and resolving discrepancies
  • Ability to work both independently and collaboratively within a team
  • Proficiency with standard office software (Microsoft Office, PDF tools, etc.)

Monday-Friday, 7:30 a.m. to 4:30 p.m.