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Mediation Case Manager Jobs (NOW HIRING)

MIDWAY LIVING INC

Case Manager

Flushing, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

East Elmhurst, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

Brooklyn, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

Manhattan, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

Brooklyn, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

Flushing, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

Brooklyn, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

East Elmhurst, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

YMCA

Case Manager

Bridgeport, CT

$20.25 - $26.25/hr

As a Case Manager, you will work collaboratively with clients, community partners, and internal ... problem-solving/mediation to sustain housing placements. * Provides consistent outreach and ...

MIDWAY LIVING INC

Case Manager

Manhattan, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

Brooklyn, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

Lovely Law Firm Inc.

Case Manager

Myrtle Beach, SC · On-site

$18 - $23.25/hr

CASE MANAGER At the Lovely Law Firm, the Case Manager works on a dynamic caseload of pre-litigation ... mediations, etc, as requested. Requirements: Requirements Education: High School Graduate ...

Lovely Law Firm Inc.

Case Manager

Myrtle Beach, SC · On-site

$18 - $23.25/hr

CASE MANAGER At the Lovely Law Firm, the Case Manager works on a dynamic caseload of pre-litigation ... Scheduling doctor conferences, depositions, mediations, etc, as requested. Requirements: * Must ...

JAMS, Inc.

Case Manager (Century City)

Los Angeles, CA · On-site

$67K - $88K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager (Century City)

Los Angeles, CA · On-site

$21.50 - $27.75/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager (Century City)

Los Angeles, CA · On-site

$67K - $88K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

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Mediation Case Manager information

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How much do mediation case manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for mediation case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What does a Mediation Case Manager do?

A Mediation Case Manager is responsible for coordinating and overseeing the mediation process between parties in dispute. They manage case files, schedule mediation sessions, communicate with all involved parties, and ensure that all required documentation is completed. Their role is to facilitate the smooth progress of cases through the mediation process, while maintaining confidentiality and neutrality. They may also handle administrative tasks and support mediators in preparing for sessions. Overall, they help ensure that disputes are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a Mediation Case Manager, and why are they important?

To thrive as a Mediation Case Manager, you need strong organizational skills, conflict resolution abilities, and a background in legal studies or dispute resolution, often supported by a relevant degree or certification. Familiarity with case management software, scheduling tools, and documentation systems is typically required. Excellent communication, impartiality, and active listening are standout soft skills for effectively handling sensitive disputes and coordinating between parties. These skills ensure efficient case processing, fair outcomes, and positive experiences for all stakeholders involved in mediation.

What is the difference between Mediation Case Manager vs Dispute Resolution Specialist?

AspectMediation Case ManagerDispute Resolution Specialist
CredentialsTypically requires mediation training, certification, or related experienceOften requires certification in dispute resolution or mediation, with some roles needing legal or counseling background
Work EnvironmentUsually works in legal, social services, or community settings, managing mediation casesWorks in legal, corporate, or organizational settings resolving disputes through mediation or arbitration
Employer & IndustryLegal firms, community organizations, social servicesLegal firms, corporations, government agencies, conflict resolution organizations

The Mediation Case Manager primarily manages individual mediation cases, focusing on client interaction and case coordination. In contrast, a Dispute Resolution Specialist often handles broader conflict resolution strategies across organizations or legal contexts. Both roles require mediation skills and certifications but differ in scope and work environment.

How does a Mediation Case Manager typically collaborate with mediators and disputing parties during the resolution process?

A Mediation Case Manager acts as a central point of communication, coordinating schedules, documents, and logistics between mediators and the involved parties. They ensure all necessary information is exchanged efficiently and that both sides are prepared for mediation sessions. Additionally, they help maintain confidentiality and manage administrative tasks, allowing mediators to focus on facilitating productive discussions. This collaborative structure supports smoother case progression and enhances the overall effectiveness of the mediation process.
More about Mediation Case Manager jobs
What states have the most Mediation Case Manager jobs? States with the most job openings for Mediation Case Manager jobs include:
What job categories do people searching Mediation Case Manager jobs look for? The top searched job categories for Mediation Case Manager jobs are:
Mediation Case Manager jobs near you
Infographic showing various Mediation Case Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.
Case Manager, Housing

Case Manager, Housing

Catholic Charities of the Diocese of Santa Rosa

Santa Rosa, CA • On-site

$27/hr

Other

Medical

Re-posted 29 days ago

Job description

Description
The Case Manager Housing connects highly vulnerable community members experiencing homelessness to community services, employment, income growth, and housing and transitioning from experiencing homelessness to housing. The Case Manager utilizes crisis response/intervention, harm-reduction, and trauma-informed care principles to build trusting relationships and deliver wrap-around housing stability services. The Case Manager conducts individual assessments and case planning, provides income growth, job readiness, housing search, and placement services, housing plan development, and health and job resource services. This role works outside the office to meet program participants in their homes, in the community, and at Catholic Charities program locations.
Essential Functions
Case Management and Service Coordination
  1. Provide support to participants as they transition from street to shelter to housing. Intervene in crisis situations, promote positive solutions, and re-establish stability while providing intervention, support, and mediation to foster housing stability.
  2. Develop a trusting and consistent relationship with each client that supports them to envision positive change, receive needed support, and achieve their goals.
  3. Conduct thorough assessment to identify the client's unique story, risk factors, and strengths to build upon for a successful program outcome.
  4. Develop strength-based/solution-focused individualized action plans that promote income growth, housing, self-sufficiency, goal achievement.
  5. Coordinate wrap around services including mental health, legal assistance, entitlement benefits, health care, substance abuse treatment, job training, and housing assistance.
  6. Practice assertive engagement to motivate, encourage participation, and promote follow-through.
  7. Maintain professional boundaries and a strict level of confidentiality.

Communication and Documentation
  1. Maintain thorough, accurate, and up-to-date Case Records and document service encounters as required; enter data in a timely manner in Homeless Management Information System (HMIS), DataLink, and/or Smartsheets.
  2. Gather housing documentation in an accurate and timely manner including application information, chronic homelessness verification, disability verification, financial records, identification, rental calculations, and annual voucher certifications.
  3. Respond to calls, emails, update requests, and other inquiries in a professional and timely manner.
  4. Follow all best practices standards of care. Follow all Catholic Charities' Policies and Procedures, including release of information, informed consent, confidentiality, and file documentation.
  5. Complete required training and certifications within the established time-period.
  6. Serve on an agency or community service committee representing the department and/or agency as assigned.
  7. Conduct case management-related duties independently, exercise sound professional and case management judgement, maintain case records with minimal documentation errors and/or corrective actions.
  8. Prepare monthly program data reports and participant summaries as assigned.
  9. Support the Mission, Vision, and Values of Catholic Charities in the performance of all essential job functions and responsibilities.

Employment and/or Income Growth
  1. Provide financial literacy services, including bankruptcy support, credit education, credit reports, and banking services.
  2. Assist in the development of a personal budget. Provide budget counseling services and education to assist in establishing payment plans for past debts and to obtain and maintain housing.
  3. Prepare participants for employment, including resume preparation, interviewing skills, job search support and workplace etiquette.

Housing Support
  1. Assist participants with accessing resources and services to increase housing stability, e.g., linkage to primary care physicians, health insurance, food banks, credit repair, legal aid, In Home Supportive Services (IHSS), money management, tenant rights and responsibilities, mental health, benefits enrollment.
  2. Support participants through each step in the housing process, including income growth and attainment, on-time rent payment, budgeting, roommate mediation, neighbor mediation, and successful tenancy.
  3. Assist participants in locating and securing housing of their choice and to create and maintain consistent communication channels between the participant and landlords, referral sources, creditors, and collaborating agencies.
  4. Provide advocacy and medication on the client's behalf with landlords, property manages, and housing agencies to obtain and maintain housing.
  5. Service as an ongoing liaison with property managers, resource and service providers, and neighbors, as needed, to maintain stable housing.
  6. Conduct home visits and accompany participants as needed to appointments related to housing.
  7. Provide independent living skills coaching, instruction, and assistance to participants. Independent living skills include paying bills and rent, household management, cleaning, personal hygiene, cooking, nutrition, and personal care.
  8. Participate in case conferences, tenant meetings, staff meetings, and community meetings as required

Note: Catholic Charities considers this position to be a mandated reporter of child abuse and elder abuse.
Other Responsibilities
  1. Work with Diocese of Santa Rosa and local parishes as appropriate and requested.
  2. Perform other related duties as assigned.

Agency Culture
It is essential that all employees of Catholic Charities aspire to the following:
  • A commitment to the agency's mission, vision, and values.
  • A commitment to excellence in everything we do.
  • A commitment to performance and quality improvement.
  • A commitment to outcomes and measured results.
  • A commitment to innovation and to what is possible.

Education, Experience, and Skills Required
  1. Associate degree in a social service or related field or one to two years' experience working as a case manager in housing stabilization or navigation, career readiness or equal work experience, required; bachelor's degree preferred. Two or three years of additional may substitute for an associate degree.
  2. Understanding of causes of homelessness, experience working within social services and familiarity with community resources.
  3. Prior experience in conducting vocational assessments and understanding transferable skills, aptitudes and abilities and the barriers that hinder employment.
  4. Ability to work closely with participants of diverse backgrounds in an interactive and culturally sensitive manner, familiarity with harm reduction, motivational interviewing, and de-escalation techniques.
  5. Ability to work under pressure with a positive, solution-oriented approach.
  6. Computer literacy required, including experience with Microsoft 365 Suite including Excel.
  7. Strong written and verbal communication; organization, conflict resolution and problem-solving skills.
  8. Excellent interpersonal skills, cooperative, friendly, proactive, and helpful attitude toward clients and co-workers. Ability to work closely with clients and other employees to ensure a positive and constructive environment within the program and throughout the agency.
  9. Passion and enthusiasm for the mission of Catholic Charities and its participants.
  10. Valid California driver license and at least state required minimum of automobile insurance, clear DMV driving record and ability to provide own transportation. Must be willing and able to travel between agency sites.
  11. Must pass DOJ background clearance (fingerprinting) in accordance with the Diocese of Santa Rosa's policies prior to start of employment.
  12. Bilingual (English/Spanish) preferred, but not required.

Job Analysis/Job Description Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to reach with hands and arms and talk or hear. The employee is often required to stand, walk, travel, and stoop or bend. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit or stand for extended periods while using a computer.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent incoming telephone calls, scanners, and copiers as well as a wide range of clients or at times clients in distress contribute to a noise level of average to above average.

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