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Mediation Case Manager Jobs (NOW HIRING)

MIDWAY LIVING INC

Case Manager

Brooklyn, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

YMCA

Case Manager

Bridgeport, CT

$20.25 - $26.25/hr

As a Case Manager, you will work collaboratively with clients, community partners, and internal ... problem-solving/mediation to sustain housing placements. * Provides consistent outreach and ...

MIDWAY LIVING INC

Case Manager

Flushing, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

Flushing, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

Manhattan, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

MIDWAY LIVING INC

Case Manager

Brooklyn, NY · On-site

$22 - $24/hr

Mediation for internal conflicts in the living quarters. * Group facilitation and conducting of ... case management experience. * Experience with homeless families and knowledge of issues of ...

Lovely Law Firm Inc.

Case Manager

Myrtle Beach, SC · On-site

$18 - $23.25/hr

CASE MANAGER At the Lovely Law Firm, the Case Manager works on a dynamic caseload of pre-litigation ... mediations, etc, as requested. Requirements: Requirements Education: High School Graduate ...

Lovely Law Firm Inc.

Case Manager

Myrtle Beach, SC · On-site

$18 - $23.25/hr

CASE MANAGER At the Lovely Law Firm, the Case Manager works on a dynamic caseload of pre-litigation ... Scheduling doctor conferences, depositions, mediations, etc, as requested. Requirements: * Must ...

JAMS, Inc.

Case Manager (Century City)

Los Angeles, CA · On-site

$67K - $88K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager (Century City)

Los Angeles, CA

$67K - $88K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

JAMS, Inc.

Case Manager (Century City)

Los Angeles, CA

$21.50 - $27.75/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and ...

The Smith Law Center

Case Manager

Hampton, VA · On-site

$48K - $52K/yr

You will work directly with attorneys to prepare cases for settlement, mediation, or trial. This ... case management, paralegal, or litigation support) • Familiarity with medical terminology ...

Dorcas International

Case Manager

Providence, RI · On-site

Salary: $23 per hour Case Manager If you like to take a direct role in linking clients to services ... Provide problem-solving assistance; act as mediator/liaison, both internally and externally

Dorcas International

Case Manager

Providence, RI

$23/hr

Case Manager - If you like to take a direct role in linking clients to services and resources they ... Provide problem-solving assistance; act as mediator/liaison, both internally and externally

Westhab Inc.

Case Manager

Bronx, NY · On-site

$42K - $48K/yr

JOB TITLE: Case Manager FLSA: Non-Exempt DEPARTMENT: Supportive Housing REPORTS TO: Program ... Provide crisis intervention, conflict resolution, and mediation between tenants and staff when ...

The Smith Law Center

Case Manager

Hampton, VA · Hybrid

$48K - $52K/yr

As a Case Manager, you will manage a caseload from intake through resolution or filing of the ... You will work directly with attorneys to prepare cases for settlement, mediation, or trial. This ...

JAMS, Inc.

Senior Case Manager

Sacramento, CA · On-site

$72K - $94K/yr

A Brief Overview The Senior Case Manager ("SCM") collaborates with panelists who handle arbitrations and mediations to help develop and manage their alternative dispute resolution ("ADR") practices.

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Mediation Case Manager information

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How much do mediation case manager jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for mediation case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What does a Mediation Case Manager do?

A Mediation Case Manager is responsible for coordinating and overseeing the mediation process between parties in dispute. They manage case files, schedule mediation sessions, communicate with all involved parties, and ensure that all required documentation is completed. Their role is to facilitate the smooth progress of cases through the mediation process, while maintaining confidentiality and neutrality. They may also handle administrative tasks and support mediators in preparing for sessions. Overall, they help ensure that disputes are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a Mediation Case Manager, and why are they important?

To thrive as a Mediation Case Manager, you need strong organizational skills, conflict resolution abilities, and a background in legal studies or dispute resolution, often supported by a relevant degree or certification. Familiarity with case management software, scheduling tools, and documentation systems is typically required. Excellent communication, impartiality, and active listening are standout soft skills for effectively handling sensitive disputes and coordinating between parties. These skills ensure efficient case processing, fair outcomes, and positive experiences for all stakeholders involved in mediation.

What is the difference between Mediation Case Manager vs Dispute Resolution Specialist?

AspectMediation Case ManagerDispute Resolution Specialist
CredentialsTypically requires mediation training, certification, or related experienceOften requires certification in dispute resolution or mediation, with some roles needing legal or counseling background
Work EnvironmentUsually works in legal, social services, or community settings, managing mediation casesWorks in legal, corporate, or organizational settings resolving disputes through mediation or arbitration
Employer & IndustryLegal firms, community organizations, social servicesLegal firms, corporations, government agencies, conflict resolution organizations

The Mediation Case Manager primarily manages individual mediation cases, focusing on client interaction and case coordination. In contrast, a Dispute Resolution Specialist often handles broader conflict resolution strategies across organizations or legal contexts. Both roles require mediation skills and certifications but differ in scope and work environment.

How does a Mediation Case Manager typically collaborate with mediators and disputing parties during the resolution process?

A Mediation Case Manager acts as a central point of communication, coordinating schedules, documents, and logistics between mediators and the involved parties. They ensure all necessary information is exchanged efficiently and that both sides are prepared for mediation sessions. Additionally, they help maintain confidentiality and manage administrative tasks, allowing mediators to focus on facilitating productive discussions. This collaborative structure supports smoother case progression and enhances the overall effectiveness of the mediation process.
More about Mediation Case Manager jobs
What states have the most Mediation Case Manager jobs? States with the most job openings for Mediation Case Manager jobs include:
What job categories do people searching Mediation Case Manager jobs look for? The top searched job categories for Mediation Case Manager jobs are:
Mediation Case Manager jobs near you
Infographic showing various Mediation Case Manager job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Case Manager

MIDWAY LIVING INC

Brooklyn, NY • On-site

$22 - $24/hr

Full-time

Posted 26 days ago

Job description

Summary:

Case Managers provide comprehensive services to individual clients and families residing in cluster

apartments. Services provided by Case Managers include assessment, case planning, developing an

Independent Living Plan, case facilitation and management, counseling, referrals, information

workshops and support groups. The Case Managers coordinates with other program staff and local

agencies to provide short and long term care necessary to meet the needs related to moving families

to permanent housing.

Essential Job Functions:

The Case Manager is responsible for managing a caseload of families and children residing in the

shelter. Provides counseling intervention services to residents and coordinates all client services as

identified in the Independent Living Plan (ILP).

Major Duties and Responsibilities:

  • Intake and assessment for families referred to the shelter.
  • Manage a caseload of families referred to the shelter by DHS.
  • Conduct homes visits at least twice a week to meet and discuss resident’s Independent Living Plans.
  • Conduct bi-weekly progress meetings with residents to assess progress.
  • Provide crisis intervention and short-term individual counseling.
  • Providing information and counseling to families on services and planning to move into permanent housing.
  • Advocate on behalf of clients for public assistance and entitlements with city agencies.
  • Case management, preparation of case records, prepare monthly and quarterly statistical reports.
  • Mediation for internal conflicts in the living quarters.
  • Group facilitation and conducting of educational presentations for communities.
  • Provide updates as appropriate and assist clients in reporting any challenges to moving to permanent housing.
  • Serve as an advocate and liaison between the family and various agencies, such as HRA and ACS.
  • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining, files, mail, email, and telephone.
  • Perform related tasks as requested.

Knowledge and Skills:

Required:

  • Clear and concise verbal and written communication skill
  • Excellent interpersonal skills, be assertive and well organized
  • Demonstrate the ability to work independently

Education:

  • Master's degree in Social Work preferred or related field and a minimum of one year of case management
  • experience; or Bachelors Degree and a minimum of two years of case management experience.
  • Experience with homeless families and knowledge of issues of homelessness and/or residential services
  • preferred.
  • Strong interpersonal skills required.
  • Computer proficiency required including, but not limited to Excel, PowerPoint and Publisher.
  • Bilingual (English/Spanish) preferred.
  • Salary: $42,000 - $47,000/annual commensurate with experience.

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.