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Legal Intake Coordinator Jobs (NOW HIRING)

Adult and Teen Challenge

Intake Coordinator

Colfax, IA · On-site

$16.50 - $22.50/hr

Sheepgate Intake Coordinator Reports to: Program Director Department: Regional Location: Colfax, IA ... Coordinate intake with families,medical providers, and legal contacts as needed * Facilitate ...

Preferred Homecare

Home Care Intake Coordinator

New York, NY · On-site

$19.75 - $26.75/hr

Home Care Intake Coordinator ID: 1013 Location: Brooklyn , NY Department: Intake More about this ... Paid Legal Holidays * Health, Dental, and Vision Insurance Offered * 401(k) * Flexible Spending ...

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How much do legal intake coordinator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for legal intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What does a legal intake coordinator do?

A Legal Intake Coordinator is responsible for managing the initial contact between clients and a law firm. They gather essential information from potential clients, assess the details of their cases, and determine if the firm can assist with their legal needs. This role involves screening calls, scheduling consultations, and ensuring accurate documentation for attorneys. Legal Intake Coordinators are often the first point of contact and play a critical role in providing excellent customer service and helping attorneys prioritize cases.

What skills and qualifications are needed to be a legal intake coordinator?

To thrive as a Legal Intake Coordinator, you need strong organizational skills, attention to detail, and a foundational understanding of legal terminology, usually supported by experience in a legal or administrative setting. Familiarity with case management software, CRM systems, and office productivity tools is typically required. Excellent interpersonal skills, active listening, and the ability to handle sensitive information with discretion help you stand out in this role. These skills are crucial for efficiently managing client inquiries, accurately capturing essential case information, and ensuring a seamless intake process for the legal team.

What are common challenges faced by legal intake coordinators, and how can they be managed?

Legal Intake Coordinators often handle a high volume of inquiries from potential clients, which can make prioritizing and organizing cases a challenge. Navigating sensitive conversations while collecting accurate information requires strong interpersonal and communication skills. Utilizing case management software and maintaining clear documentation helps streamline the intake process. Collaborating closely with attorneys and paralegals ensures that promising leads are properly followed up and that all necessary information is relayed efficiently. Continuous training and regular team meetings can also help address obstacles and improve workflow.
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Legal Intake Coordinator jobs near you
Infographic showing various Legal Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Client Intake Coordinator

Build My Great Team

Philadelphia, PA

$60K - $80K/yr

Full-time

Medical, PTO

Re-posted 3 days ago

Job description

Client Intake Coordinator

Giampolo Law Group  |  Philadelphia, PA  |  Full-Time, In-Office |  $60,000-$80,000 Annually

Be the first voice clients hear at a nationally recognized LGBTQ+ law firm.

Giampolo Law Group is a nationally recognized, purpose-driven law firm serving the LGBTQ+ community and its allies nationwide. Founded by Angela Giampolo, we pair high-caliber legal work with advocacy, education, and a client experience rooted in dignity, inclusion, and trust. Our practice spans probate, trust administration, estate planning, adoption, name change, and family law.

We're hiring a Client Intake Coordinator to be the first meaningful voice every prospective client hears-and the person who makes sure no inquiry slips through the cracks.

Why This Role

This is a high-trust, high-ownership position. You'll run our intake process from first hello to booked consultation, manage the Owner's inbox in her voice, help build out a support team, and shape how we use AI to work smarter. If you love talking to people, exercising real judgment, and keeping a busy practice running smoothly, you'll thrive here.

What You'll Do
  • Be the first point of contact for new inquiries by phone, email, web form, and referral-and call every lead back the same day
  • Lead intake conversations that assess need, fit, and urgency, then book qualified consultations while the client is still on the phone
  • Own the referral tracker end to end and coordinate with co-counsel across a 50-state estate planning network
  • Manage the Owner's inbox: triage, reply in her voice, deliver a morning summary, and close every loop
  • Source, hire, onboard, and supervise a virtual assistant
  • Keep the office running-supplies, mail, visitors, and monthly Signing Day logistics
  • Partner on refining the firm's AI workflows, and flag anything that misses the mark

Requirements

What You Bring
  • 3+ years in legal intake, executive assistant, client services, or legal operations
  • Warm, clear, plain-English communication-on the phone and in writing
  • Sound judgment about who's a fit and what comes first
  • Strong organization under competing priorities
  • Comfort with AI tools and eagerness to learn ours
  • An LGBTQ+-affirming spirit and the ability to represent our values authentically

Bonus points for a paralegal or legal-admin background, legal CRM experience (we're moving to Monday.com), exposure to estate planning, probate, or family law intake, or experience managing a virtual assistant or direct report.

Benefits

What We Offer
  • $60,000-$80,000 annually, based on experience
  • 100% employer-paid employee health premium
  • Paid time off and holidays
  • Performance and incentive bonuses
  • A collaborative, inclusive team living our core values: Moxie, Growth, Meaningful Joy, Perseverance, and Passion
The Schedule

Full-time and in-office at our Philadelphia office during standard business hours, plus one Saturday a month for Signing Days-with a floating day off that month to balance it out. Being here in person matters: intake is relationship building, and presence is part of how the work gets done.

How to Apply

Please submit your resume for confidential consideration. A cover letter is not required with your initial application. If selected for an interview, the firm may request a brief cover letter so you can share more about your interest in the position and how your experience aligns with the role.

We will contact candidates who best meet the criteria for the position. All applications will be handled with discretion.

Apply