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Personal Injury Intake Jobs (NOW HIRING)

Viper Staffing Services L.L.C.

$25 - $35/hr

(Hiring)Personal Injury Intake Specialists (Spanish) (Onsite) (Pay is $25-$35 + Benefits) (Pay varies depending on experience) (Must have Personal Injury Law Firm Experience) We are seekinga Personal ...

Schlesinger Law Offices, P.A.

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Personal Injury Intake Attorney

Fort Lauderdale, FL · Remote

$85K - $105K/yr

Schlesinger Law Offices is a litigation-focused personal injury firm with a national reputation and ... We are seeking an Intake Attorney to serve as the first legal point of contact for prospective ...

Henpen Corporation

$16.50 - $22.25/hr

INTAKE ATTORNEY - PERSONAL INJURY (REMOTE | PUERTO RICO-BASED) (Puerto Rico, Puerto Rico US D 75000-85000 Step into a legal role where your judgment is the gatekeeper -not your calendar filled with ...

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How much do personal injury intake jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for personal injury intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Personal Injury Intake Specialist, and why are they important?

To thrive as a Personal Injury Intake Specialist, you need a solid understanding of legal terminology, case evaluation, and client interviewing, usually supported by experience in a law firm or related setting. Familiarity with case management software, CRM systems, and document management tools is typically required. Exceptional communication, active listening, and empathy are vital soft skills for building trust with potential clients and gathering accurate information. These skills and qualities are crucial for efficiently capturing case details, ensuring client satisfaction, and supporting the legal team’s case preparation.

What are the typical daily responsibilities of someone working in Personal Injury Intake?

A professional in Personal Injury Intake is primarily responsible for handling initial client inquiries, gathering essential case information, and assessing the potential viability of personal injury claims. Daily tasks often include conducting phone interviews with potential clients, entering case details into the firm's database, and coordinating with attorneys and paralegals to ensure all necessary documentation is collected. The role also requires strong communication and empathy skills, as you'll frequently interact with individuals who are experiencing stress or trauma. Collaborative teamwork and attention to detail are crucial, as the information you gather helps determine the next steps in the legal process.

What is a Personal Injury Intake Specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for individuals seeking legal help after an accident or injury. They gather essential information about potential clients and their cases, assess eligibility, and relay details to attorneys or legal teams. Their role is critical in ensuring that cases are properly screened and that clients receive timely support and guidance from the law firm.
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Personal Injury Intake jobs near you

Personal Injury Intake Specialist

MOET Law Group

Irvine, CA

$20 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

MOET Law Group is seeking an experienced Personal Injury Intake Specialist to join our plaintiff-side personal injury law firm in Irvine, CA. This full-time, in-person role is ideal for a high-performing intake professional who excels in client communication, lead conversion, and high-volume call handling.

This position plays a critical role as the first point of contact for potential clients, requiring empathy, persistence, and the ability to effectively screen and convert qualified personal injury cases.

Salary Range: $20.00 – $26.00 per hour

Key Responsibilities

Handle high-volume inbound and outbound calls, emails, and online inquiries from potential clients

Conduct initial client interviews with empathy, professionalism, and attention to detail

Screen and qualify personal injury cases based on firm criteria

Follow up consistently with all pending leads and inquiries to maximize conversion

Respond quickly to new inquiries and establish strong client relationships

Maintain accurate records in the case management system and intake logs

Collaborate with team members to complete the intake and consultation process

Assist attorneys and staff with opening new cases and administrative tasks

Track referrals, client data, and communications using spreadsheets and CRM tools

Ensure all communications reflect a high level of customer service and professionalism

Qualifications

Minimum 1 year of personal injury or intake experience (required)

Bilingual (English/Spanish) – full professional proficiency required

Strong background in customer service and client communication

Experience working with performance-based metrics or quotas

Ability to handle a high-volume workload efficiently

Strong organizational and multitasking skills

Resourceful, proactive, and solution-oriented mindset

Excellent phone presence and written communication skills

Preferred Qualifications

Experience in a plaintiff personal injury law firm

Familiarity with case management systems (e.g., CASEpeer, Clio, Litify)

Proven track record of high conversion rates or intake performance

Job Details

Job Type: Full-time

Schedule: 8-hour shift

Work Environment: In-person

Benefits & Perks

Competitive salary

401(k)

Health, dental, and vision insurance

Paid time off (PTO)

Paid sick leave

Work Location Requirements

Ability to commute to Irvine, CA (required)

Ability to relocate to Irvine, CA prior to start date (required)

Equal Employment Opportunity

MOET Law Group is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, disability, or any other protected status.

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