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Personal Injury Intake Jobs in California (NOW HIRING)

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The Accident Guys, a personal injury law firm located in the Mid-Wilshire area, is seeking a driven Supervising Intake Attorney to assess potential personal injury claims. This role requires strong ...

Lead and manage a docket of personal injury cases from intake through resolution or trial * Handle high-exposure matters including catastrophic injury, wrongful death, and complex liability cases

Lead and manage a docket of personal injury cases from intake through resolution or trial * Handle high-exposure matters including catastrophic injury, wrongful death, and complex liability cases

Partner (Personal Injury)

Irvine, CA · Hybrid

$300K - $750K/yr

Lead and manage a docket of personal injury cases from intake through resolution or trial * Handle high-exposure matters including catastrophic injury, wrongful death, and complex liability cases

Partner (Personal Injury)

Irvine, CA · On-site

$250 - $450/hr

Lead and manage a docket of personal injury cases from intake through resolution or trial * Handle high-exposure matters including catastrophic injury, wrongful death, and complex liability cases

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Personal Injury Intake information

What are the key skills and qualifications needed to thrive as a Personal Injury Intake Specialist, and why are they important?

To thrive as a Personal Injury Intake Specialist, you need a solid understanding of legal terminology, case evaluation, and client interviewing, usually supported by experience in a law firm or related setting. Familiarity with case management software, CRM systems, and document management tools is typically required. Exceptional communication, active listening, and empathy are vital soft skills for building trust with potential clients and gathering accurate information. These skills and qualities are crucial for efficiently capturing case details, ensuring client satisfaction, and supporting the legal team’s case preparation.

What are the typical daily responsibilities of someone working in Personal Injury Intake?

A professional in Personal Injury Intake is primarily responsible for handling initial client inquiries, gathering essential case information, and assessing the potential viability of personal injury claims. Daily tasks often include conducting phone interviews with potential clients, entering case details into the firm's database, and coordinating with attorneys and paralegals to ensure all necessary documentation is collected. The role also requires strong communication and empathy skills, as you'll frequently interact with individuals who are experiencing stress or trauma. Collaborative teamwork and attention to detail are crucial, as the information you gather helps determine the next steps in the legal process.

What is a Personal Injury Intake Specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for individuals seeking legal help after an accident or injury. They gather essential information about potential clients and their cases, assess eligibility, and relay details to attorneys or legal teams. Their role is critical in ensuring that cases are properly screened and that clients receive timely support and guidance from the law firm.
What job categories do people searching Personal Injury Intake jobs in California look for? The top searched job categories for Personal Injury Intake jobs in California are:
What cities in California are hiring for Personal Injury Intake jobs? Cities in California with the most Personal Injury Intake job openings:
Infographic showing various Personal Injury Intake job openings in California as of July 2026, with employment types broken down into 3% As Needed, 74% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Personal Injury Intake Specialist

Personal Injury Intake Specialist

MOET Law Group

Irvine, CA • On-site

$20 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

MOET Law Group is seeking an experienced Personal Injury Intake Specialist to join our plaintiff-side personal injury law firm in Irvine, CA. This full-time, in-person role is ideal for a high-performing intake professional who excels in client communication, lead conversion, and high-volume call handling.
This position plays a critical role as the first point of contact for potential clients, requiring empathy, persistence, and the ability to effectively screen and convert qualified personal injury cases.
Salary Range:  $20.00 – $26.00 per hour
Key Responsibilities
  • Handle high-volume inbound and outbound calls, emails, and online inquiries from potential clients
  • Conduct initial client interviews with empathy, professionalism, and attention to detail
  • Screen and qualify personal injury cases based on firm criteria
  • Follow up consistently with all pending leads and inquiries to maximize conversion
  • Respond quickly to new inquiries and establish strong client relationships
  • Maintain accurate records in the case management system and intake logs
  • Collaborate with team members to complete the intake and consultation process
  • Assist attorneys and staff with opening new cases and administrative tasks
  • Track referrals, client data, and communications using spreadsheets and CRM tools
  • Ensure all communications reflect a high level of customer service and professionalism
Qualifications
  • Minimum 1 year of personal injury or intake experience (required)
  • Bilingual (English/Spanish) – full professional proficiency required
  • Strong background in customer service and client communication
  • Experience working with performance-based metrics or quotas
  • Ability to handle a high-volume workload efficiently
  • Strong organizational and multitasking skills
  • Resourceful, proactive, and solution-oriented mindset
  • Excellent phone presence and written communication skills
Preferred Qualifications
  • Experience in a plaintiff personal injury law firm
  • Familiarity with case management systems (e.g., CASEpeer, Clio, Litify)
  • Proven track record of high conversion rates or intake performance
Job Details
  • Job Type: Full-time
  • Schedule: 8-hour shift
  • Work Environment: In-person
Benefits & Perks
  • Competitive salary
  • 401(k)
  • Health, dental, and vision insurance
  • Paid time off (PTO)
  • Paid sick leave
Work Location Requirements
  • Ability to commute to Irvine, CA (required)
  • Ability to relocate to Irvine, CA prior to start date (required)

Equal Employment Opportunity
MOET Law Group is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, disability, or any other protected status.