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Personal Injury Intake Jobs (NOW HIRING)

AK Law Firm, PLLC

Intake Specialist

Houston, TX

$17 - $22.75/hr

About Us AK Law Firm is a fast-growing Personal Injury firm dedicated to helping individuals who ... Position Overview The Intake Specialist is the first point of contact for potential Personal Injury ...

Rafaeli Law PLLC

Legal Intake Specialist

Miami, FL

$60K/yr

We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist role -- it ...

Rafaeli Law PLLC

Legal Intake Specialist

Fort Lauderdale, FL · On-site

$17 - $22.75/hr

Description We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist ...

Crisp Recruit

Intake Director

Fort Worth, TX · On-site

Minimum of 3 years in plaintiff personal injury intake; ideally with director-level experience ... Operational Leadership: Ability to independently manage and improve an intake department, balancing ...

Ramji Law Group

Intake Coordinator

Houston, TX · On-site

The Intake Coordinator plays a critical role in creating a positive first impression while helping the firm identify qualified personal injury cases. Essential Duties and Responsibilities * Answer ...

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How much do personal injury intake jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for personal injury intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a personal injury intake specialist, and why are they important?

To thrive as a Personal Injury Intake Specialist, you need a solid understanding of legal terminology, case evaluation, and client interviewing, usually supported by experience in a law firm or related setting. Familiarity with case management software, CRM systems, and document management tools is typically required. Exceptional communication, active listening, and empathy are vital soft skills for building trust with potential clients and gathering accurate information. These skills and qualities are crucial for efficiently capturing case details, ensuring client satisfaction, and supporting the legal team’s case preparation.

What are the typical daily responsibilities of a personal injury intake specialist?

A professional in Personal Injury Intake is primarily responsible for handling initial client inquiries, gathering essential case information, and assessing the potential viability of personal injury claims. Daily tasks often include conducting phone interviews with potential clients, entering case details into the firm's database, and coordinating with attorneys and paralegals to ensure all necessary documentation is collected. The role also requires strong communication and empathy skills, as you'll frequently interact with individuals who are experiencing stress or trauma. Collaborative teamwork and attention to detail are crucial, as the information you gather helps determine the next steps in the legal process.

What is a personal injury intake specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for individuals seeking legal help after an accident or injury. They gather essential information about potential clients and their cases, assess eligibility, and relay details to attorneys or legal teams. Their role is critical in ensuring that cases are properly screened and that clients receive timely support and guidance from the law firm.
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Personal Injury Intake jobs near you
Infographic showing various Personal Injury Intake job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Personal Injury Intake Specialist - 2235524

JBA International

Los Angeles, CA

$25 - $30/hr

Full-time

Re-posted 2 days ago

Job description

LOCATION: Century City, CA


PAY RANGE: $25 - $30/hr (Open Flexibility)


RESPONSIBILITIES:

  • Engaging in all facets of the intake process from initial inquiry to client retention
  • Answering inbound phone calls from prospective clients while providing stella customer service
  • Performing unbiased screening to gather facts and assess the strength and weakness of potential cases
  • Scheduling appointments and coordinating execution of the retainer packages
  • Obtaining evidence from prospective clients in regal time, including paystubs, communications and other relevant documents
  • Computer and typing literacy, as the candidate will be utilizing a user friendly case management intake software

STRENGTH AND SKILLS:

  • Organization!
  • Ability to multitask
  • Strong work ethic with an eagerness to achieve the firm's intake goals
  • Teamwork
  • Desire to grow with the firm and find permanent home 

REQUIREMENT AND PREFERENCES:

  • 1 Year intake specialists with law firm
  • Knowledge of Personal Injury Law
  • Bilingual - English and Spanish
  • Good communication skills, positive attitude, self motivated