ZipRecruiter

Log In

1

Personal Injury Intake Jobs (NOW HIRING)

Rafaeli Law PLLC

Legal Intake Specialist

Miami, FL

$60K/yr

We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist role -- it ...

The Accident Guys

Be Seen First

Attorney Intake Personal Injury

Los Angeles, CA · On-site

$130K/yr

The Accident Guys, a personal injury law firm located in the Mid-Wilshire area, is seeking a driven Supervising Intake Attorney to assess potential personal injury claims. This role requires strong ...

next page

Showing results 1-20

All JobsPersonal Injury Intake Jobs

Personal Injury Intake information

See salary details

$12

$20

$31

How much do personal injury intake jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for personal injury intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Personal Injury Intake Specialist, and why are they important?

To thrive as a Personal Injury Intake Specialist, you need a solid understanding of legal terminology, case evaluation, and client interviewing, usually supported by experience in a law firm or related setting. Familiarity with case management software, CRM systems, and document management tools is typically required. Exceptional communication, active listening, and empathy are vital soft skills for building trust with potential clients and gathering accurate information. These skills and qualities are crucial for efficiently capturing case details, ensuring client satisfaction, and supporting the legal team’s case preparation.

What are the typical daily responsibilities of someone working in Personal Injury Intake?

A professional in Personal Injury Intake is primarily responsible for handling initial client inquiries, gathering essential case information, and assessing the potential viability of personal injury claims. Daily tasks often include conducting phone interviews with potential clients, entering case details into the firm's database, and coordinating with attorneys and paralegals to ensure all necessary documentation is collected. The role also requires strong communication and empathy skills, as you'll frequently interact with individuals who are experiencing stress or trauma. Collaborative teamwork and attention to detail are crucial, as the information you gather helps determine the next steps in the legal process.

What is a Personal Injury Intake Specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for individuals seeking legal help after an accident or injury. They gather essential information about potential clients and their cases, assess eligibility, and relay details to attorneys or legal teams. Their role is critical in ensuring that cases are properly screened and that clients receive timely support and guidance from the law firm.
More about Personal Injury Intake jobs
What cities are hiring for Personal Injury Intake jobs? Cities with the most Personal Injury Intake job openings:
What states have the most Personal Injury Intake jobs? States with the most job openings for Personal Injury Intake jobs include:
What job categories do people searching Personal Injury Intake jobs look for? The top searched job categories for Personal Injury Intake jobs are:
Personal Injury Intake jobs near you
Infographic showing various Personal Injury Intake job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 74% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.
Legal Intake Specialist

Legal Intake Specialist

Rafaeli Law PLLC

Fort Lauderdale, FL • On-site

$60K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist role — it is the front door of our firm. Every call you take could be the next case that changes someone's life, and your job is to make sure qualified callers feel heard, trust us, and sign up on the spot.


The right person is a compassionate closer: warm and empathetic with injured callers, but disciplined about following our intake process, qualifying cases, overcoming hesitation, and getting retainers signed the same day. If you have done personal injury intake before and you love the rush of a signed-up client, we want to meet you.

Compensation:

$60,000


Responsibilities:

What You'll Do

  • Answer inbound calls and respond to web leads quickly — speed matters
  • Conduct full intake interviews in English and Spanish, with empathy and professionalism
  • Qualify cases against our firm's criteria (accident type, injuries, treatment, liability, insurance, statute of limitations)
  • Walk qualified prospects through the retainer and e-sign the agreement on the same call whenever possible
  • Follow up persistently with warm leads who didn't sign on the first contact — calls, texts, and emails until they sign or decline
  • Accurately log every lead, call note, and case detail in our CRM / case management system
  • Coordinate with attorneys and case managers to smoothly hand off newly signed clients
  • Hit weekly and monthly sign-up goals



Qualifications:
  • Prior legal intake experience is required — personal injury intake strongly preferred
  • Fluent in Spanish and English (verbal and written) — required
  • Proven track record of converting leads into signed clients
  • Comfortable on the phone for most of your shift; strong listener and clear communicator
  • Organized, detail-oriented, and able to juggle multiple leads at once without dropping the ball
  • Familiarity with intake CRMs and e-signature tools (Litify, CASEpeer, Filevine, Lead Docket, DocuSign, or similar) is a big plus
  • Empathetic, calm, and professional — many of our callers are in pain, scared, or overwhelmed
  • Self-motivated and goal-driven; you actually like having a sign-up target

About Company

Rafaeli Law is a cutting-edge, personal injury law firm that’s redefining what it means to serve accident victims with compassion, precision, and relentless advocacy. Since launching in 2020, we’ve experienced rapid growth by combining high-impact legal representation with innovative technology and a client-first approach. Our team is driven, collaborative, and obsessed with results—we don’t just settle cases, we change lives. If you're looking to be part of a modern law firm that values its people as much as its clients, Rafaeli Law is the place to grow.

#WHLAW3

Compensation details: 60000-60000 Yearly Salary


PI987770f4038a-25448-40549560

Apply