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Personal Injury Intake Jobs (NOW HIRING)

AK Law Firm, PLLC

Intake Specialist

Houston, TX

$17 - $22.75/hr

About Us AK Law Firm is a fast-growing Personal Injury firm dedicated to helping individuals who ... Position Overview The Intake Specialist is the first point of contact for potential Personal Injury ...

Zinda Law Group PLLC

Intake Specialist

Austin, TX

$17.50 - $23.50/hr

Personal Injury Intake Specialist Our Mission - Justice for All. Life Changing Results. Position Overview: Are you interested in gaining hands-on experience in the legal field? Join our dynamic team ...

Bush & Bush Law Group

Intake Director

Wausau, WI · On-site

$65K - $68K/yr

We specialize in personal injury cases and are looking for a highly motivated Sales Manager (Intake) experienced in personal injury to join our remote team. We are seeking an experienced and results ...

Bush and Bush Law Group

Intake Director

Florida, NY · On-site

$65K - $68K/yr

We specialize in personal injury cases and are looking for a highly motivated Sales Manager (Intake) experienced in personal injury to join our remote team. We are seeking an experienced and results ...

Bush and Bush Law Group

Intake Director

Caledonia, WI · On-site

$65K - $68K/yr

We specialize in personal injury cases and are looking for a highly motivated Sales Manager (Intake) experienced in personal injury to join our remote team. We are seeking an experienced and results ...

Bush and Bush Law Group

Intake Director

Florida, NY · On-site

$65K - $68K/yr

We specialize in personal injury cases and are looking for a highly motivated Sales Manager (Intake) experienced in personal injury to join our remote team. We are seeking an experienced and results ...

Bush and Bush Law Group

Intake Director

Wausau, WI · On-site

$65K - $68K/yr

We specialize in personal injury cases and are looking for a highly motivated Sales Manager (Intake) experienced in personal injury to join our remote team. We are seeking an experienced and results ...

Bush and Bush Law Group

Intake Director

Tallahassee, FL · On-site

$65K - $68K/yr

We specialize in personal injury cases and are looking for a highly motivated Sales Manager (Intake) experienced in personal injury to join our remote team. We are seeking an experienced and results ...

Bush & Bush Law Group

Intake Director

Hardwick, VT · On-site

$65K - $68K/yr

We specialize in personal injury cases and are looking for a highly motivated Sales Manager (Intake) experienced in personal injury to join our remote team. We are seeking an experienced and results ...

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Personal Injury Intake information

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How much do personal injury intake jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for personal injury intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Personal Injury Intake Specialist, and why are they important?

To thrive as a Personal Injury Intake Specialist, you need a solid understanding of legal terminology, case evaluation, and client interviewing, usually supported by experience in a law firm or related setting. Familiarity with case management software, CRM systems, and document management tools is typically required. Exceptional communication, active listening, and empathy are vital soft skills for building trust with potential clients and gathering accurate information. These skills and qualities are crucial for efficiently capturing case details, ensuring client satisfaction, and supporting the legal team’s case preparation.

What are the typical daily responsibilities of someone working in Personal Injury Intake?

A professional in Personal Injury Intake is primarily responsible for handling initial client inquiries, gathering essential case information, and assessing the potential viability of personal injury claims. Daily tasks often include conducting phone interviews with potential clients, entering case details into the firm's database, and coordinating with attorneys and paralegals to ensure all necessary documentation is collected. The role also requires strong communication and empathy skills, as you'll frequently interact with individuals who are experiencing stress or trauma. Collaborative teamwork and attention to detail are crucial, as the information you gather helps determine the next steps in the legal process.

What is a Personal Injury Intake Specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for individuals seeking legal help after an accident or injury. They gather essential information about potential clients and their cases, assess eligibility, and relay details to attorneys or legal teams. Their role is critical in ensuring that cases are properly screened and that clients receive timely support and guidance from the law firm.
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What cities are hiring for Personal Injury Intake jobs? Cities with the most Personal Injury Intake job openings:
What states have the most Personal Injury Intake jobs? States with the most job openings for Personal Injury Intake jobs include:
What job categories do people searching Personal Injury Intake jobs look for? The top searched job categories for Personal Injury Intake jobs are:
Personal Injury Intake jobs near you
Infographic showing various Personal Injury Intake job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, and 20% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist

AK Law Firm, PLLC

Houston, TX

$17 - $22.75/hr

Full-time

Posted 26 days ago

Job description

About Us

AK Law Firm is a fast-growing Personal Injury firm dedicated to helping individuals who have been injured due to the negligence of others. We are passionate about delivering exceptional client service while aggressively pursuing justice for our clients. Our team thrives in a high-energy, results-driven environment focused on client care and case growth.

We are seeking a customer service–driven professional to join our team. Candidates with sales experience are strongly encouraged to apply, as this role requires strong communication, relationship-building, and the ability to guide clients with confidence and empathy. AK Law Firm is committed to training the right individuals who are motivated, coachable, and eager to grow within a dynamic legal environment.

Position Overview

The Intake Specialist is the first point of contact for potential Personal Injury clients and plays a key role in driving firm growth. This position requires a strong sales mindset, the ability to quickly build trust, and the skill to guide injured individuals through the decision to retain our firm. The ideal candidate is bilingual, empathetic, persuasive, and experienced in handling high-volume inbound and outbound client communications.

Key Responsibilities

- Answer inbound calls and respond to web inquiries from potential Personal Injury clients
- Conduct detailed intake interviews involving accident facts, injuries, liability, and insurance information
- Evaluate case viability based on firm criteria (auto accidents, slip and falls, workplace injuries, etc.)
- Convert qualified leads into retained clients by building rapport and clearly explaining the firm’s value
- Follow up with prospective clients to increase signed retainer rates
- Accurately document all interactions in the case management system
- Coordinate with attorneys and case managers for smooth client onboarding
- Meet and exceed intake conversion goals and KPIs

Qualifications

- Bilingual (English/Spanish) – required
- Minimum 3 years of experience in Personal Injury intake, sales, or insurance claims
- Proven track record of meeting or exceeding sales or conversion metrics
- Excellent communication and interpersonal skills
- Ability to handle sensitive client situations with empathy and professionalism
- Strong organizational and multitasking skills

Ideal Candidate Profile

We are seeking individuals who are confident communicators and natural closers. Candidates who succeed in this role often come from Personal Injury intake teams, high-performing sales environments, or insurance adjuster roles.
Insurance professionals and sales candidates are especially encouraged to apply.

What We Offer

- Competitive base salary + performance-based bonuses tied to signed cases
- Growth opportunities within a rapidly expanding firm
- Ongoing training and development
- Supportive team culture

Work Environment

- Full-time position
- Onsite
- May require evening or weekend shifts


Equal Employment Opportunity (EEOC) Statement

AK Law Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status.


E-Verify Participation

AK Law Firm participates in E-Verify. All new employees must complete employment eligibility verification and provide documentation confirming authorization to work in the United States.

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