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Intake Specialist Jobs (NOW HIRING)

Direct Counsel

Intake Specialist

Los Angeles, CA · On-site

$20 - $25/hr

The Intake Specialist will work directly within the Firm's intake center. The Intake Specialist is an integral part of generating new business for the Firm and must recognize a qualified Personal ...

Rogers Behavioral Health

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Intake Specialist The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a ...

Regional Care Group

Intake Specialist

Merrillville, IN · On-site

$15 - $17.25/hr

This Intake Specialist position is classified as supporting an administrative support department for the Regional Care Group network. The incumbent hired will represent Regional Care Group network on ...

Regional Care Group

Intake Specialist

Merrillville, IN · On-site

$15 - $17.25/hr

This Intake Specialist position is classified as supporting an administrative support department for the Regional Care Group network. The incumbent hired will represent Regional Care Group network on ...

New

NAQVI Injury

Intake Specialist

Las Vegas, NV · On-site

$17 - $22.75/hr

Intake Specialist Naqvi Injury Law is currently seeking an Intake Specialist to join its award-winning team. Naqvi Injury Law is a personal injury law firm that has built a reputation for providing ...

Nick Schnyder Law Firm LLC

Intake Specialist

Atlanta, GA · On-site

$17 - $22.75/hr

Job Overview The Intake Specialist plays a critical role in delivering high-quality, empathetic, and efficient service to potential clients during the initial intake process. This position is ...

Civic Works

Intake Specialist

Baltimore, MD · On-site

$45K - $55K/yr

Intake Specialist Center for Sustainable Careers - Baltimore, MD Overview Salary Range $45,000.00 - $55,000.00 Salary/year Position Type Full Time Job Shift Day Education Level Not Specified Travel ...

QUIPT HOME MEDICAL INC

Intake Specialist

Senath, MO

$15 - $20/hr

Intake Specialist Job Type: Full-time Position Reports To: Branch Manager Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in ...

Nick Schnyder Law Firm LLC

Intake Specialist

Marietta, GA · On-site

$16.75 - $22.50/hr

Job Overview The Intake Specialist plays a critical role in delivering high-quality, empathetic, and efficient service to potential clients during the initial intake process. This position is ...

Quipt Home Medical Corp

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialist Job Type: Full-time Position Reports To: Branch Manager Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in ...

Lawyers for Justice, PC

Be Seen First

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

The Intake Specialist will work directly within the Firm's intake center. The Intake Specialist is an integral part of generating new business for the Firm and must recognize a qualified Personal ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialist Job Type: Full-time Position Reports To: Branch Manager Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in ...

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialist Job Type: Full-time Position Reports To: Branch Manager Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in ...

Youth Advocate Programs

Intake Specialist

Freemansburg, PA · On-site

$17.50 - $23.50/hr

The Intake Specialist plays a vital role in initiating and completing the intake process for Children and Youth referred to the program. This includes collecting, organizing, and verifying required ...

US VETS Inc

Intake Specialist

Los Angeles, CA · On-site

$21.78 - $27.23/hr

Intake Specialist USVETS Los Angeles - Los Angeles, CA 90015 Salary Range $21.78 - $27.23 Hourly Level Experienced Position Type Full Time Job Shift Day Education Level Not Specified Travel ...

Youth Advocate Programs

Intake Specialist

Bethlehem, PA · On-site

$17.50 - $23.50/hr

The Intake Specialist plays a vital role in initiating and completing the intake process for Children and Youth referred to the program. This includes collecting, organizing, and verifying required ...

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Intake Specialist information

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How much do intake specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is an intake specialist?

An Intake Specialist is a professional who serves as the initial point of contact for clients or patients in various settings such as healthcare, legal, or social services. They are responsible for gathering information, assessing client needs, and ensuring that individuals are directed to the appropriate services or resources. Intake Specialists play a key role in streamlining the process for clients by conducting interviews, completing necessary documentation, and sometimes verifying insurance or eligibility. Their work helps organizations efficiently manage new cases and provide timely assistance to those seeking help.

What is an intake specialist?

An intake specialist works in the medical field to direct a client or patient to the services they need. Intake specialists can work in various industries and workplaces, including hospitals, clinics, mental health facilities, and even law firms. As an intake specialist, your responsibilities include maintaining paperwork on a patient’s medical needs and history and directing them towards the proper facility. You also work with a patient’s family to help inform your understanding of a patient. Other duties include coordinating appointment times for clinical staff. It is your job to maintain documentation of all patient information and acquire referral sources necessary to bill and collect for your services.

What are some common challenges faced by intake specialists during the client onboarding process?

Intake Specialists often encounter challenges such as managing high call volumes, gathering complete and accurate information from clients, and addressing sensitive or urgent client needs efficiently. Balancing empathy with efficiency is key, as you'll frequently interact with individuals in stressful situations. Additionally, collaborating effectively with other departments to ensure smooth handoffs and clear communication can be demanding but is essential for seamless client onboarding.

What are the key skills and qualifications needed to thrive as an intake specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant associate’s or bachelor’s degree. Familiarity with case management software, electronic medical records (EMR), and data entry systems is commonly required. Excellent interpersonal communication, active listening, and problem-solving abilities help Intake Specialists connect with clients and accurately assess their needs. These skills ensure that client information is gathered efficiently and accurately, supporting effective service delivery and a positive client experience.

What is the difference between Intake Specialist vs Medical Secretary?

AspectIntake SpecialistMedical Secretary
Required CredentialsHigh school diploma; some roles may require certification in healthcare or customer serviceHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, insurance companiesMedical practices, hospitals, clinics
Primary ResponsibilitiesGathering patient information, scheduling, initial patient contactManaging appointments, handling correspondence, administrative tasks

While both roles work in healthcare settings, an Intake Specialist primarily focuses on collecting patient information and scheduling, whereas a Medical Secretary handles administrative tasks like managing appointments and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, but their specific duties differ.

Is an intake specialist a receptionist?

An intake specialist is a role that involves gathering client information, verifying eligibility, and coordinating initial appointments, often in healthcare or social services settings. While both roles may involve front-desk duties, an intake specialist typically requires specific knowledge of the field and may handle more detailed documentation and communication tasks than a receptionist. The roles can overlap but are generally distinct in responsibilities and skill requirements.

What are the duties of an intake specialist?

An intake specialist is responsible for collecting client information, verifying eligibility, and documenting case details to facilitate service delivery. They often communicate with clients via phone or in person, use data management systems, and ensure accurate and timely processing of intake forms and documentation.
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Intake Specialist jobs near you
Infographic showing various Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist

Direct Counsel

Los Angeles, CA • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Direct Counsel has partnered with a growing law firm in the Los Angeles area, considered a powerhouse in the field of plaintiff's side wage-and-hour class action litigation, who is seeking a highly qualified intake specialist to join its expanding team.
The firm has a robust caseload, in federal and state courts, against regional, national, and Fortune 500 companies in multiple industries. Focusing on the prosecution of consumer and employment class and representative actions, involving wage-and-hour, unfair business practice, discrimination, and false advertising matters. The firm has recovered millions of dollars on behalf of thousands of employees and consumers in California.
The Intake Specialist will work directly within the Firm's intake center. The Intake Specialist is an integral part of generating new business for the Firm and must recognize a qualified Personal Injury, Employment Law, Workers' Compensation or other specific types of legal matters when they hear it. The Intake Specialist must have the skill to turn a lead into a client. In addition to working with other departments within the Firm, the Intake Specialist may be tasked with special projects on an as-needed basis requiring direction and guidance by the Intake Manager and/or Management.
Duties/Responsibilities

  • Answering inbound phone calls and placing outbound calls with stellar customer service, professionalism, enthusiasm, and compassion;
  • Performing unbiased screening on all inbound phone calls for the potential client;
  • Assessing and determining the viability of inbound phone calls during client intake screening process;
  • Assist in locating missing/unreachable client as assigned by Intake Manager;
  • Performs other related duties as assigned.
Required Skills/Abilities
  • Ability to communicate effectively with a range of individuals;
  • Excellent interpersonal social skills at all times;
  • Ability to exhibit compassion, empathy, and professionalism when communicating with potential and current clients;
  • Ability to work alone or as part of a team;
  • Ability to pay very close attention to detail;
  • Ability to manage their time and multi-task effectively;
  • Ability to maintain composure and professionalism under pressure; and
  • Familiarity with Microsoft Office Suite (i.e., Outlook, Word, Excel) and other applications and/or systems (i.e., Adobe, Internet);

Qualifications
  • Bachelor's degree (Preferred)
  • Knowledge of Personal Injury, Employment Law and/or Workers' Compensation strongly preferred;
  • Salesforce/Litify software background is a major plus;
  • Excellent written and verbal communication skills;

Benefits:
  • $20-$25 per hour
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

  • Vision insurance

Apply