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Intake Specialist Jobs (NOW HIRING)

Regional Care Group

Intake Specialist

Merrillville, IN · On-site

$15 - $17.25/hr

This Intake Specialist position is classified as supporting an administrative support department for the Regional Care Group network. The incumbent hired will represent Regional Care Group network on ...

US VETS Inc

Intake Specialist

Los Angeles, CA · On-site

$21.78 - $27.23/hr

Intake Specialist Hot Job 1816 S FIGUEROA ST 4TH FLOOR - LOS ANGELES, CA 90015; USVETS Los Angeles - Los Angeles, CA 90015 Salary Range $21.78 - $27.23 Hourly Level Experienced Position Type ...

Regional Care Group

Intake Specialist

Merrillville, IN · On-site

$15 - $17.25/hr

This Intake Specialist position is classified as supporting an administrative support department for the Regional Care Group network. The incumbent hired will represent Regional Care Group network on ...

Rogers Behavioral Health

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Intake Specialist The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a ...

Lawyers for Justice

Intake Specialist

Glendale, CA

$20 - $25/hr

The Intake Specialist is an integral part of generating new business for the Firm and must recognize a qualified Personal Injury, Employment Law, Workers' Compensation or other specific types of ...

Youth Advocate Programs

Intake Specialist

Freemansburg, PA · On-site

$17.50 - $23.50/hr

The Intake Specialist plays a vital role in initiating and completing the intake process for Children and Youth referred to the program. This includes collecting, organizing, and verifying required ...

Quipt Home Medical Corp

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialist Job Type: Full-time Position Reports To: Branch Manager Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in ...

Lawyers for Justice, PC

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

The Intake Specialist will work directly within the Firm's intake center. The Intake Specialist is an integral part of generating new business for the Firm and must recognize a qualified Personal ...

Youth Advocate Programs

Intake Specialist

Bethlehem, PA · On-site

$17.50 - $23.50/hr

The Intake Specialist plays a vital role in initiating and completing the intake process for Children and Youth referred to the program. This includes collecting, organizing, and verifying required ...

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialist Job Type: Full-time Position Reports To: Branch Manager Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in ...

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialist Job Type: Full-time Position Reports To: Branch Manager Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

QUIPT HOME MEDICAL INC

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Intake Specialist Job Type: Full-time Position Reports To: Branch Manager Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in ...

Douglass & Runger

Intake Specialist

Arlington, TN · On-site

$19 - $22/hr

Intake Specialist Seeking Intake Specialist who loves helping people! If you are interested in applying for this position, please read the entire job posting and follow all instructions explicitly.

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

EDSI Solutions

Intake Specialist

$43K - $45K/yr

Intake Specialist Salary: $43,000 - $45,000/year Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic ...

Educational Data Systems Inc

Intake Specialist

Erie, PA · On-site

$43K - $45K/yr

Salary: $43,000 - $45,000/year Intake Specialist Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic ...

Jewish Family Services of Delaware

Intake Specialist

$18.25 - $24.25/hr

Intake Specialist In this remote position, the Intake Specialist communicates with callers who are referred to or interested in counseling services at JFS. The Intake Specialist will perform brief ...

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Intake Specialist information

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How much do intake specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is an intake specialist?

An Intake Specialist is a professional who serves as the initial point of contact for clients or patients in various settings such as healthcare, legal, or social services. They are responsible for gathering information, assessing client needs, and ensuring that individuals are directed to the appropriate services or resources. Intake Specialists play a key role in streamlining the process for clients by conducting interviews, completing necessary documentation, and sometimes verifying insurance or eligibility. Their work helps organizations efficiently manage new cases and provide timely assistance to those seeking help.

What is an intake specialist?

An intake specialist works in the medical field to direct a client or patient to the services they need. Intake specialists can work in various industries and workplaces, including hospitals, clinics, mental health facilities, and even law firms. As an intake specialist, your responsibilities include maintaining paperwork on a patient’s medical needs and history and directing them towards the proper facility. You also work with a patient’s family to help inform your understanding of a patient. Other duties include coordinating appointment times for clinical staff. It is your job to maintain documentation of all patient information and acquire referral sources necessary to bill and collect for your services.

What are some common challenges faced by intake specialists during the client onboarding process?

Intake Specialists often encounter challenges such as managing high call volumes, gathering complete and accurate information from clients, and addressing sensitive or urgent client needs efficiently. Balancing empathy with efficiency is key, as you'll frequently interact with individuals in stressful situations. Additionally, collaborating effectively with other departments to ensure smooth handoffs and clear communication can be demanding but is essential for seamless client onboarding.

What are the key skills and qualifications needed to thrive as an intake specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant associate’s or bachelor’s degree. Familiarity with case management software, electronic medical records (EMR), and data entry systems is commonly required. Excellent interpersonal communication, active listening, and problem-solving abilities help Intake Specialists connect with clients and accurately assess their needs. These skills ensure that client information is gathered efficiently and accurately, supporting effective service delivery and a positive client experience.

What is the difference between Intake Specialist vs Medical Secretary?

AspectIntake SpecialistMedical Secretary
Required CredentialsHigh school diploma; some roles may require certification in healthcare or customer serviceHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, insurance companiesMedical practices, hospitals, clinics
Primary ResponsibilitiesGathering patient information, scheduling, initial patient contactManaging appointments, handling correspondence, administrative tasks

While both roles work in healthcare settings, an Intake Specialist primarily focuses on collecting patient information and scheduling, whereas a Medical Secretary handles administrative tasks like managing appointments and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, but their specific duties differ.

Is an intake specialist a receptionist?

An intake specialist is a role that involves gathering client information, verifying eligibility, and coordinating initial appointments, often in healthcare or social services settings. While both roles may involve front-desk duties, an intake specialist typically requires specific knowledge of the field and may handle more detailed documentation and communication tasks than a receptionist. The roles can overlap but are generally distinct in responsibilities and skill requirements.

What are the duties of an intake specialist?

An intake specialist is responsible for collecting client information, verifying eligibility, and documenting case details to facilitate service delivery. They often communicate with clients via phone or in person, use data management systems, and ensure accurate and timely processing of intake forms and documentation.
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Intake Specialist jobs near you
Infographic showing various Intake Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist

Merrillville, IN • On-site

Regional Care Group
Human Resource Programs Administration • 501 - 1,000 employees
Learn more about Regional Care Groupexternal

$15 - $17.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

This Intake Specialist position is classified as supporting an administrative support department for the Regional Care Group network. The incumbent hired will represent Regional Care Group network on official communications.
Position Description:
We are seeking a detail-oriented Intake Specialist to join our team. The Intake Specialist will be responsible for handling patient inquiries, scheduling appointments, and ensuring accurate intake procedures.
Essential Functions:

  • Assess client's financial ability to pay based on income & establish payment plans
  • Meet with clients face to face in regards to their balances, medical record requests or other needs
  • Demonstrate strong customer service, responding to inquiries promptly (within 24 hours) and maintaining a professional demeanor at all times
  • Accurately enter financial and client data into the system
  • Understand Medicaid, Medicare and other insurances types
  • Ensure compliance with HIPAA regulations in all patient interactions
Requirements:
  • High School Diploma or equivalent
  • 1 year of experience in healthcare, particularly in customer service and collections
Location: 1441 E 84th Place. Merrillville, IN
Hours : Full-time
Shift: 8am - 4:30pm M-F
Rate of Pay: $15.00 - $17.25 (hourly)
Benefits:
  • Up to 20 days of paid time off
  • 9 Paid holidays
  • Health, Dental & Vision Insurance
  • Life Insurance
  • Short- & Long-Term Disability
  • Flexible Spending Account
  • 401k Plan
  • Employee Assistance Program
  • Discounted Gym Membership
  • Tuition Assistance
  • Public Student Loan Forgiveness
  • Working Advantage Employee Discount Program

Overall, the Intake Specialist role is designed to ensure the facility maximizes reimbursements for clinical services while maintaining strong customer service, complying with legal and ethical standards, and participating in continuous improvement efforts. If this sounds like something you'd be interested in, please apply!

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