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Intake Specialist Part Time Jobs (NOW HIRING)

Intake Specialist (Part-Time)

Chicago, IL ยท On-site +1

$18.25 - $24.50/hr

About the Role Member Advocates (Intake Specialists) represent the first impression of NOCD and your role would be to provide an extraordinary customer experience while communicating the services we ...

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We are advertising for a part-time (approx. 5 hours per day, or three 8-hour days) Intake Specialist position. This position has immediate availability and requires the person to be physically ...

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How much do intake specialist part time jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for intake specialist part time in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does a part-time intake specialist do?

A part-time intake specialist is responsible for gathering and documenting information from clients, patients, or customers when they first make contact with an organization. They typically screen individuals, collect personal and case-related details, and ensure all necessary forms are completed accurately. Working part-time means they may have flexible hours or work shifts to accommodate the needs of the organization. Their role is crucial for ensuring that clients are directed to the right services or departments efficiently.

What is the difference between Intake Specialist Part Time vs Intake Coordinator?

AspectIntake Specialist Part TimeIntake Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; additional certifications may be preferred
Work EnvironmentOffice setting, healthcare or social services organizationsHealthcare or social services settings, often overseeing intake processes
Job ResponsibilitiesGathering initial client information, scheduling, data entryManaging entire intake process, coordinating with teams, ensuring compliance

Intake Specialist Part Time typically handles basic client intake tasks on a part-time basis, focusing on data collection and scheduling. In contrast, an Intake Coordinator often oversees the entire intake process, coordinating between departments and ensuring smooth operations. Both roles require similar credentials and work in comparable environments, but the Coordinator role involves more responsibility and oversight.

What are the key skills and qualifications needed to thrive as a Part-Time Intake Specialist, and why are they important?

To thrive as a Part-Time Intake Specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative support, often supported by a high school diploma or equivalent. Familiarity with client management systems, data entry software, and sometimes HIPAA compliance training is typically required. Excellent communication, empathy, and problem-solving abilities help you stand out in this role. These skills ensure accurate information gathering, efficient workflow, and a positive experience for clients seeking services.

What are the typical challenges an Intake Specialist Part Time might face when managing new client cases?

As a Part Time Intake Specialist, you may often face the challenge of efficiently gathering complete and accurate client information within limited working hours. Balancing a high volume of inquiries while ensuring each client receives attentive service can be demanding. Additionally, you will need to quickly identify urgent cases and communicate effectively with team members to facilitate smooth client onboarding. Strong organizational skills and the ability to prioritize tasks are essential for success in this role.
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Intake Specialist (Part-Time)

Intake Specialist (Part-Time)

NOCD

Chicago, IL โ€ข On-site, Remote

$18.25 - $24.50/hr

Part-time

Posted 3 days ago


Job description

About NOCD
NOCD is an award-winning digital health company focused on identifying people with obsessive-compulsive disorder (OCD) and managing them using evidence-based treatment. OCD affects over 181 million people globally and is ranked by the World Health Organization as one of the top 10 most disabling conditions. Despite this, over 90% of people with OCD are unable to access effective care due to stigma and misdiagnosis-earning it the nickname "the secret illness."
NOCD is solving this global problem by identifying OCD patients online and managing them using our evidence-based OCD treatment platform. Members can access licensed mental health professionals with specialized training in OCD, receive video-based teletherapy, and engage with tech-enabled tools and moderated communities for continuous support.
Today, NOCD manages the largest community of OCD patients in the world-and we're just getting started.
About the Role
Member Advocates (Intake Specialists) represent the first impression of NOCD and your role would be to provide an extraordinary customer experience while communicating the services we have to offer. As a member of the Intake team, you will be responsible for inside sales, as well as patient advocacy. The Member Advocate is responsible for selling tele-therapy services to consumers who contact us via phone, text, and email, and completing the intake process to confidently and accurately get them started on the road to treatment.
Job duties include inside sales of tele-therapy services, appointment coordination, registering and scheduling of therapy appointments as well as post-sales support. No cold calling. This is a goal-oriented team environment at a fast-growing company where we are all united in providing a top-notch patient experience.
Preferred Qualifications:
  • Empathy-driven relationship building skills
  • 1-3 years of inside sales or related experience
  • Extremely detail-focused and technologically savvy, capable of using multiple software programs at once
  • Ability to adapt in a fast-paced environment, common with start-ups and ever changing processes
  • Ability to thrive under moderate pressure in a sales environment

Minimum Requirements:
  • Must be perceived by the patient to be caring, courteous, professional, competent, and able to communicate effectively and with empathy
  • Enhance the reputation of NOCD by creating a positive customer experience, including understanding and articulating the value of NOCD to the OCD community
  • Demonstrate consistent, excellent customer service with both internal and external customers
  • Demonstrate effective communication and interpersonal relation skills
  • High School Diploma or GED required; Bachelor's degree strongly preferred

Available Shifts:
  • Option 1:
    • Off: Mon/Tues
    • Wed-Fri: 5-9 PM CT
    • Sat-Sun: 9 AM -1 PM CT
  • Option 2:
    • Off: Wed/Thurs
    • Mon, Tues, Fri: 5-9 PM CT
    • Sat-Sun: 9 AM -1 PM CT
  • Option 3:
    • Off: Tues/Wed
    • Mon, Thurs, Fri: 5-9 PM CT
    • Sat-Sun: 9 AM -1 PM CT

If you're interested, we'd love to hear from you. Tell us why you'd be a good fit. A well written cover letter helps us understand who you are and what you want to be, and a resume tells the story of where you've been.

NOCD logo

About NOCD

Sourced by ZipRecruiter

NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the gold standard" in OCD treatment. At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We're changing the world and need other like-minded individuals to accelerate and expand our efforts.

Industry

Hospitals

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2014