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Knowledge Base Manager Jobs in Seattle, WA (NOW HIRING)

As an integral member of the Work Movement team, the Project Manager will provide support to ... supply chain knowledge, with a focus on development programs, customer introductions, and ...

As an integral member of the Work Movement team, the Project Manager will provide support to ... supply chain knowledge, with a focus on development programs, customer introductions, and ...

As an integral member of the Work Movement team, the Project Manager will provide support to ... supply chain knowledge, with a focus on development programs, customer introductions, and ...

... knowledge, proven ability to design and deliver crossfunctional integrations. Position ... Base Manager Preferred Qualifications (Desired Skills / Experience): * Level 4 : 8+ years ...

... knowledge, proven ability to design and deliver crossfunctional integrations. Position ... Base Manager Preferred Qualifications (Desired Skills / Experience): * Level 4 : 8+ years ...

Procurement Analyst

Everett, WA · On-site

$118K - $159K/yr

... knowledge, proven ability to design and deliver cross-functional integrations. Position ... Base Manager Preferred Qualifications (Desired Skills / Experience): * Level 4 : 8+ years ...

Procurement Analyst

Auburn, WA · On-site

$118K - $159K/yr

... knowledge, proven ability to design and deliver crossfunctional integrations. Position ... Base Manager Preferred Qualifications (Desired Skills / Experience): * Level 4 : 8+ years ...

Procurement Analyst

Everett, WA · On-site

$118K - $159K/yr

... knowledge, proven ability to design and deliver crossfunctional integrations. Position ... Base Manager Preferred Qualifications (Desired Skills / Experience): * Level 4 : 8+ years ...

Experience with support ticketing systems, documentation tools, and knowledge base management Preferred * Gong platform certification or equivalent advanced training * AI literacy and familiarity ...

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Knowledge Base Manager information

See Seattle, WA salary details

$27.9K

$67.7K

$132K

How much do knowledge base manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for knowledge base manager in Seattle, WA is $67,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $78,000.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in organizations seeking digital transformation.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the 7 levels of knowledge management?

The 7 levels of knowledge management typically refer to stages such as knowledge creation, capture, organization, sharing, utilization, refinement, and retention. As a Knowledge Base Manager, understanding these levels helps in developing effective strategies for managing organizational knowledge and ensuring information is accessible and useful for users and teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in content management systems or data analysis can earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's internal or customer-facing knowledge repositories. They ensure information is accurate, accessible, and up-to-date, often using tools like content management systems and collaborating with support, technical, or product teams. Strong organizational skills and familiarity with knowledge management software are essential for this role.
What are popular job titles related to Knowledge Base Manager jobs in Seattle, WA? For Knowledge Base Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Seattle, WA look for? The top searched job categories for Knowledge Base Manager jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Knowledge Base Manager jobs? Cities near Seattle, WA with the most Knowledge Base Manager job openings:
Fin Mgr, Agentic Knowledge Base SME, WW Ops FP&A

Fin Mgr, Agentic Knowledge Base SME, WW Ops FP&A

Amazon

Bellevue, WA

Full-time

Posted 16 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,854 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

The WW IPAT FP&A team is driving a strategic shift from traditional bottom-up planning to a highly automated, AI-driven methodology for forecasting Amazon's Worldwide Operations costs. Through TrendCast, our centralized top-down forecasting model, we are not only automating the quantitative forecast but also pioneering the use of Agentic AI workflows to automate financial narratives and actionable business insights.
We are seeking a forward-thinking Finance Manager to lead the integration of AI into our financial reporting cycle. In this role, you will move beyond traditional data gathering and manual write-ups

Instead, you will partner closely with Data Scientists to build and maintain a robust AI Knowledge Base that contextualizes our complex data points. You will design agentic workflows that autonomously generate narratives for key financial documents. Your primary value will be acting as the strategic "human-in-the-loop", reviewing AI-generated commentary, applying profound business judgment, and curating the most critical narratives to present to senior leadership.

Long-term success in this position requires a strategic mindset capable of navigating ambiguity. You must seamlessly fuse deep financial acumen with emerging GenAI capabilities, continuously evolving our AI Knowledge Base while applying high-judgment business insights to fundamentally redefine how FP&A delivers value at scale.
Key job responsibilities
Partner closely with Data Scientists to build, maintain, and continuously evolve a robust AI Knowledge Base, translating complex WW Operations financial data points into structured context for GenAI models.
Design, implement, and manage agentic AI workflows to autonomously generate highly accurate financial narratives, variance analyses, and actionable insights for Trendcast and other key financial documents.
Serve as the strategic final gatekeeper for automated reporting. Rigorously review AI-generated commentary, apply profound business judgment, and curate the most critical narratives for VPs and senior leadership.
Conduct in-depth financial analyses to validate AI outputs and driver-based forecasts, ensuring continuous model calibration, explainability, and absolute financial precision.
Seamlessly fuse deep corporate finance acumen with emerging GenAI capabilities, redefining traditional FP&A processes to deliver automated, scalable value across the organization.
Collaborate effectively with tech experts, Data Scientists, and Business Intelligence Engineers (BIEs) to seamlessly embed these advanced forecasting tools into existing financial pipelines and reporting rhythms.


What Amazon employees say

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Benefits

Hours and flexibility

Workplace

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US