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Knowledge Base Manager Jobs (NOW HIRING)

EchoStar

Program Manager II

Englewood, CO · On-site

$72K - $103K/yr

Standardize and publish dynamic knowledge assets across multiple brand portfolios, ensuring full ... The base pay range shown is a guideline. Individual total compensation will vary based on factors ...

EchoStar

Program Manager II

Englewood, CO

$72K - $103K/yr

Standardize and publish dynamic knowledge assets across multiple brand portfolios, ensuring full ... The base pay range shown is a guideline. Individual total compensation will vary based on factors ...

Base-2 Solutions, LLC

Knowledge Manager

Reston, VA · On-site

Yes Base-2 Solutions is seeking a Knowledge Manager to support information sharing and analytic production by aligning processes, workflows, and technology. This role supports analysts and ...

Bandwidth

AI Knowledge Manager

Raleigh, NC · On-site

The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support ...

Bandwidth

AI Knowledge Manager

Raleigh, NC · On-site

The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support ...

Bandwidth

AI Knowledge Manager

Raleigh, NC

The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support ...

DataBank

Knowledge & Training Specialist

Dallas, TX · On-site

The Knowledge & Training Specialist (KTS) is responsible for maintaining the operational knowledge base for the Support Operations team. This role reports to the Sr. Manager of Support Experience and ...

Preston Public Schools

Extensive knowledge of Power School is a plus. Please submit letter of interest, resume, 3 letters of recommendation, and proof of any certificates or specific training to: Dr. Roy Seitsinger ...

Peraton

Knowledge Manager

Hampton, VA · On-site

$66K - $106K/yr

Responsibilities We are seeking a highly organized and detail-oriented Knowledge Manager to support the 363 rd Intelligence, Surveillance and Reconnaissance Wing (363 ISRW) at Joint Base Langley ...

Peraton

Knowledge Manager

Hampton, VA · On-site

$66K - $106K/yr

Responsibilities We are seeking a highly organized and detail-oriented Knowledge Manager to support the 363 rd Intelligence, Surveillance and Reconnaissance Wing (363 ISRW) at Joint Base Langley ...

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Knowledge Base Manager information

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$24.5K

$59.5K

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How much do knowledge base manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for knowledge base manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

More about Knowledge Base Manager jobs
What cities are hiring for Knowledge Base Manager jobs? Cities with the most Knowledge Base Manager job openings:
What are the most commonly searched types of Knowledge Base jobs? The most popular types of Knowledge Base jobs are:
What states have the most Knowledge Base Manager jobs? States with the most job openings for Knowledge Base Manager jobs include:
What job categories do people searching Knowledge Base Manager jobs look for? The top searched job categories for Knowledge Base Manager jobs are:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

Test Automation Engineering Manager, Biomedical Knowledge Base, QDI

Qiagen

Redwood City, CA

$56.25 - $74.50/hr

Full-time

Medical, Vision, Life

Posted 21 days ago

Job description

Overview


At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.

We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We're always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.

At QIAGEN, every day is an opportunity to make a real-life impact.

Join us, grow with us, and together, let's shape the future of biological discovery.

About the opportunity


QIAGEN Digital Insights is a leading provider of bioinformatics software and knowledge bases used by life scientists to gain insight from the molecular information in their biological samples. We have developed industry-leading software tools for analysis and reporting of biological data. We are passionate about our users, our products, and our vision, and are seeking smart, motivated engineers and scientists who are eager to join our team in creating software that helps improve people's lives.

Our mission is to make improvements in life possible. We accomplish this by designing tools used in labs all over the world to facilitate scientific discovery and progress, focused on genomics.

As the Test Automation Engineering Manager, you will lead a team of 3-5 Test Automation Engineers and QA/QC specialists responsible for validating the scientific quality, correctness, and scalability of our biological content, analytics, and data pipelines. You will also remain a hands-on technical contributor, helping to develop scalable methods to assess the correctness and completeness of our biological information and the accuracy and reliability of our analytics and interpretations. You will be part of a collaborative, cross-functional team of content scientists, knowledge engineers, and software engineers building powerful tools to gain insight into biomolecular data. We have built a world-class Knowledge Base rich with molecular and functional relationships derived from scientific literature and biological databases. In combination with our Knowledge Base, we use semantic technologies and other computational techniques to provide biological context to our analytics. This is an excellent opportunity to be directly involved in developing our technology, delivering a high-quality product, and making an impact on human healthcare.


Your tasks include


Team Leadership & Management:

  • Lead, mentor, and develop a team of 3-5 Test Automation and QA/QC engineers.
  • Define team priorities, testing strategies, and quality goals.
  • Partner with cross-functional stakeholders to coordinate testing coverage and represent content QA in release planning and tracking.

Technical Leadership & Execution

  • Review and refine data and software requirements, use cases, and workflows for product features to ensure that they are scientifically valid, technically robust, and testable.
  • Design and implement automated quality controls and improve reliability of processes, pipelines, tools, and models that support development, build, and maintenance of our biological content.
  • Own the test automation lifecycle for specific data, product features, or tools, taking individual responsibility to specify and execute the testing approach in design, implementation, and reporting.
  • Select or develop test automation tools and frameworks. Contribute to maintenance of existing continuous integration pipelines and infrastructure.
  • Document testing and validation efforts according to appropriate quality management frameworks and regulations (ISO 9001, ISO 13485, IVDR)

Your Profile

  • Undergraduate degree in bioinformatics, bioengineering, genetics, molecular biology, or a related field. Graduate degree preferred.
  • 5+ years of industry experience in bioinformatics, including experience developing test automation for production-grade bioinformatics tools and pipelines.
  • 2+ years of experience managing engineers or bioinformatics scientists.
  • Strong software development fundamentals, with experience in multiple general-purpose programming languages, including Python, and comfort operating in a Linux environment. Experience with Perl and Java is a plus. Mastery of software engineering best practices such as version control (git), code review, unit and integration testing, documentation, and collaborative development.
  • Domain knowledge of human genetics and genomics, and familiarity with tools and databases used in genomic biomedical research (e.g., NCBI, Ensembl, RefSeq, ClinVar, COSMIC, OMIM).
  • Practical experience with biomedical ontologies (e.g., Gene Ontology, Human Phenotype Ontology) and related semantic technologies such as RDF, OWL, and SPARQL.
  • Experience with multiple data modeling paradigms, including relational databases (SQL) and non-relational approaches such as graph databases (e.g., Neo4j).
  • Experience with information extraction and knowledge modeling of structured and unstructured biological data sources is preferred.
  • Experience with API testing and browser-based test automation tools such as Selenium and WebDriver is a plus.

What we offer

  • Bonus/Commission

  • Local benefits

  • Referral Program

  • Volunteer Day

  • Internal Academy (QIALearn)

  • Employee Assistance Program

  • Hybrid work (conditional to your role)

Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve.We inspire with our leadership and make an impact with our actions.We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.

Apply