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Knowledge Base Manager Jobs (NOW HIRING)

Sierra West Airlines

Base Manager

El Paso, TX · On-site

The Director of Maintenance is responsible to the Field Manager for the economical and efficient ... knowledge and experience to complete their tasks. • Coordinates with other departments to ...

NSS

Knowledge Manager

Arlington, VA · On-site

This knowledge base can be the same knowledge base as used by incident management. * Provide unrestricted read access by CESO-authorized staff and other CESO designated personnel to all current and ...

NSS

Knowledge Manager

Arlington, VA

This knowledge base can be the same knowledge base as used by incident management. * Provide unrestricted read access by CESO-authorized staff and other CESO designated personnel to all current and ...

Worldly

Knowledge Manager

Concord, CA · Remote

$70K - $80K/yr

Curate, organize, and maintain Worldly's help center and knowledge base to ensure accurate and ... Manage communication with partner organizations such as Cascale to ensure that updates to Higg ...

Worldly

Knowledge Manager

$70K - $80K/yr

Curate, organize, and maintain Worldly's help center and knowledge base to ensure accurate and ... Manage communication with partner organizations such as Cascale to ensure that updates to Higg ...

Base-2 Solutions, LLC

Knowledge Manager

Reston, VA · On-site

Yes Base-2 Solutions is seeking a Knowledge Manager to support information sharing and analytic production by aligning processes, workflows, and technology. This role supports analysts and ...

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How much do knowledge base manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for knowledge base manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What is a knowledge base manager?

A knowledge base manager is responsible for overseeing the creation, organization, and maintenance of a company's knowledge base, which is a centralized repository of information and documentation. They often use tools like content management systems and require skills in information organization, technical writing, and data management to ensure accurate and accessible information for users and employees.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

More about Knowledge Base Manager jobs
What cities are hiring for Knowledge Base Manager jobs? Cities with the most Knowledge Base Manager job openings:
What are the most commonly searched types of Knowledge Base jobs? The most popular types of Knowledge Base jobs are:
What states have the most Knowledge Base Manager jobs? States with the most job openings for Knowledge Base Manager jobs include:
What job categories do people searching Knowledge Base Manager jobs look for? The top searched job categories for Knowledge Base Manager jobs are:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Temporary. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Base Manager

Base Manager

Sierra West Airlines

El Paso, TX • On-site

Full-time

Posted 11 days ago

Job description

The Director of Maintenance is responsible to the Field Manager for the economical and efficient accomplishment of all maintenance functions for Integrated Aviation Systems and the repair station in order to provide airworthy, reliable and clean aircraft to the customer. The DOM assists and coordinates with other departments regarding the scheduling of aircraft maintenance and personnel activities.
ESSENTIAL FUNCTIONS:
• Plans maintenance and directs members of his staff to assure they carry out all maintenance activities safely on time and within the allocated budget.
• Coordinates with the Safety and Training Officer for the development and establishment of suitable maintenance training programs to ensure all personnel have the knowledge and experience to complete their tasks.
• Coordinates with other departments to schedule the work force required to accomplish a work program as required.
• Makes periodic safety inspections of the working areas and takes necessary steps to correct any discrepancies noted.
• Is responsible for the on-time completion of all maintenance services.
• Establishes programs for the department to aid members of the supervisory staff in handling company policies and procedures within budget guidelines.
• Ensures sufficient quantity of properly qualified employees for the volume of work in progress.
• Establishes work standards, hour of work, and shifts to be worked
• Reviews maintenance delays and system problems and suggests improved maintenance procedures.
• Punctuality to work each day and prepared to work scheduled work hours.

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