Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Conducts research related to international tax issues to maintain and expand knowledge base. * Manages client relationships by monitoring client needs and building value into professional service.
New
Associate Tier 1 Support Technician
Salt Lake City, UT · On-site
$16.50 - $21.50/hr
Knowledge Base Utilization: * Utilize the knowledge base for providing documented solutions to customer issues. * Time Management: * Efficiently manage time to handle multiple customer inquiries and ...
Associate Tier 1 Support Technician
Salt Lake City, UT · On-site
$16.50 - $21.50/hr
Knowledge Base Utilization: * Utilize the knowledge base for providing documented solutions to customer issues. * Time Management: * Efficiently manage time to handle multiple customer inquiries and ...
Associate Tier 1 Support Technician
Salt Lake City, UT · On-site
$16.50 - $21.50/hr
Knowledge Base Utilization: * Utilize the knowledge base for providing documented solutions to customer issues. * Time Management: * Efficiently manage time to handle multiple customer inquiries and ...
Associate Tier 1 Support Technician
Salt Lake City, UT · On-site
$16.50 - $21.50/hr
Knowledge Base Utilization: * Utilize the knowledge base for providing documented solutions to customer issues. * Time Management: * Efficiently manage time to handle multiple customer inquiries and ...
The Help Desk Manager is the primary escalation point for complex issues, the person clients trust ... Maintain and improve the internal knowledge base and client-facing support documentation. Job ...
Quick apply
The Help Desk Manager is the primary escalation point for complex issues, the person clients trust ... Maintain and improve the internal knowledge base and client-facing support documentation. Job ...
Desktop Support Technician
Logan, UT · On-site
$17.50 - $22.25/hr
... • Ability to manage multiple requests and prioritize effectively. • Experience with ticketing systems and knowledge base documentation. • High school diploma or equivalent; relevant ...
Desktop Support Technician
Logan, UT · On-site
$17.50 - $22.25/hr
... • Ability to manage multiple requests and prioritize effectively. • Experience with ticketing systems and knowledge base documentation. • High school diploma or equivalent; relevant ...
Desktop Support Technician
Logan, UT · On-site
$17.50 - $22.25/hr
... • Ability to manage multiple requests and prioritize effectively. • Experience with ticketing systems and knowledge base documentation. • High school diploma or equivalent; relevant ...
Desktop Support Technician
Logan, UT · On-site
$17.50 - $22.25/hr
... • Ability to manage multiple requests and prioritize effectively. • Experience with ticketing systems and knowledge base documentation. • High school diploma or equivalent; relevant ...
Comfort working with support tools (CRM/ticketing, chat console, knowledge base) and learning new systems quickly. * Basic understanding of chatbot concepts (intents, entities, prompts, conversation ...
New
Comfort working with support tools (CRM/ticketing, chat console, knowledge base) and learning new systems quickly. * Basic understanding of chatbot concepts (intents, entities, prompts, conversation ...
New
Senior Manager
Salt Lake City, UT · On-site +1
$145K - $185K/yr
Senior Manager - Accounting Advisory Senior Managers will work closely with 'C-level' management of ... firm knowledge base. CFGI is dedicated to offering our employees strong and inclusive total ...
Senior Manager
Salt Lake City, UT · On-site +1
$145K - $185K/yr
Senior Manager - Accounting Advisory Senior Managers will work closely with 'C-level' management of ... firm knowledge base. CFGI is dedicated to offering our employees strong and inclusive total ...
IT Service Desk Technician
Ogden, UT · On-site
... knowledge base. Required Skills & Qualifications: Education: o High School Diploma or GED ... manage multiple priorities. o Strong customer service orientation, with the ability to explain ...
IT Service Desk Technician
Ogden, UT · On-site
... knowledge base. Required Skills & Qualifications: Education: o High School Diploma or GED ... manage multiple priorities. o Strong customer service orientation, with the ability to explain ...
Desktop Support Technician
Logan, UT · On-site
$24 - $28/hr
Ability to manage multiple requests and prioritize effectively. * Experience with ticketing systems and knowledge base documentation. * High school diploma or equivalent; relevant certifications ...
Desktop Support Technician
Logan, UT · On-site
$24 - $28/hr
Ability to manage multiple requests and prioritize effectively. * Experience with ticketing systems and knowledge base documentation. * High school diploma or equivalent; relevant certifications ...
Desktop Support Technician
$24 - $28/hr
Ability to manage multiple requests and prioritize effectively. * Experience with ticketing systems and knowledge base documentation. * High school diploma or equivalent; relevant certifications ...
Desktop Support Technician
$24 - $28/hr
Ability to manage multiple requests and prioritize effectively. * Experience with ticketing systems and knowledge base documentation. * High school diploma or equivalent; relevant certifications ...
Expand the knowledge base of the company's products and features. * Understand and follow work ... Manages projects and processes while working independently and with limited supervision * Coaches ...
Expand the knowledge base of the company's products and features. * Understand and follow work ... Manages projects and processes while working independently and with limited supervision * Coaches ...
Expand the knowledge base of the company's products and features. * Understand and follow work ... Manages projects and processes while working independently and with limited supervision * Coaches ...
Quick apply
Expand the knowledge base of the company's products and features. * Understand and follow work ... Manages projects and processes while working independently and with limited supervision * Coaches ...
Knowledge Base Manager information
See Utah salary details
$22.3K - $29.9K
9% of jobs
$29.9K - $37.4K
15% of jobs
$38K is the 25th percentile. Wages below this are outliers.
$37.4K - $45K
17% of jobs
The median wage is $47.6K / yr.
$45K - $52.6K
27% of jobs
$57.2K is the 75th percentile. Wages above this are outliers.
$52.6K - $60.2K
12% of jobs
$60.2K - $67.7K
8% of jobs
$67.7K - $75.3K
4% of jobs
$75.3K - $82.9K
3% of jobs
$82.9K - $90.5K
2% of jobs
$90.5K - $98K
2% of jobs
$98K - $105.6K
1% of jobs
$22.3K
$54.2K
$105.6K
How much do knowledge base manager jobs pay per year?
As of Jun 4, 2026, the average yearly pay for knowledge base manager in Utah is $54,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $62,400.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?
To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.
What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?
One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.
What are Knowledge Base Managers?
Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.
What is a knowledge base manager?
A knowledge base manager is responsible for overseeing the creation, organization, and maintenance of a company's knowledge base, which is a centralized repository of information and documentation. They often use tools like content management systems and require skills in information organization, technical writing, and data management to ensure accurate and accessible information for users and employees.
What is the difference between Knowledge Base Manager vs Content Manager?
| Aspect | Knowledge Base Manager | Content Manager |
|---|---|---|
| Primary Focus | Managing and organizing knowledge base articles and information systems | Creating, editing, and overseeing digital content across platforms |
| Skills & Certifications | Knowledge management, technical writing, CMS proficiency | Content creation, SEO, editing skills |
| Work Environment | IT teams, customer support, technical departments | Marketing, media, digital teams |
| Industry Usage | IT, customer service, technical support | Media, marketing, publishing |
While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.
What are popular job titles related to Knowledge Base Manager jobs in Utah? For Knowledge Base Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Utah look for? The top searched job categories for Knowledge Base Manager jobs in Utah are:
What cities in Utah are hiring for Knowledge Base Manager jobs? Cities in Utah with the most Knowledge Base Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
Eide Bailly rating
8.2
Based on 5 frontline employees who took The Breakroom Quiz
9th of 17 rated bookkeepers and accountants
Job description
Location: Utah
Work Arrangement: Hybrid
Typical Day in the Life
A typical day as an International Tax Senior Manager might include the following:
- Serves clients on a variety of international tax planning and compliance matters including in-bound and out-bound transactions, cross-border individual income, gift & estate taxation, export tax incentives (IC-DISC) and transfer pricing.
- Develops and facilitates internal and external training and other presentations on international tax topics.
- Builds an awareness of international tax issues and opportunities to provide additional services to existing clients.
- Conducts research related to international tax issues to maintain and expand knowledge base.
- Manages client relationships by monitoring client needs and building value into professional service.
- Evaluates the costs, benefits and risks of alternative solutions to client problems or needs.
- Actively seeks and provides feedback in order to develop the international tax practice.
- Capitalizes on personal and professional experiences in order to develop business and practice lines.
- Manages, develops, trains and coaches staff on the international tax team.
- Manages client billing for accounting services provided.
- Develops business with clients within industries and markets that meet Firm objectives.
- Participates in community organizations and industry functions.
- Ensures timely and accurate performance on assigned projects.
- Maintains compliance with project budgets, turnaround times, and deadlines.
Who You Are
- You have a Bachelor’s degree in Accounting; Master’s Degree or LLM in Taxation preferred.
- You have a CPA license or Enrolled Agent (EA) certification.
- You have 7+ years of tax experience. You have 4+ years of experience focused on international tax.
- You have familiarity with Form 5471 and Net Tested Income.
- A strong federal tax background and experience working with closely-held businesses required.
- Extensive knowledge of and experience solving international tax issues and opportunities.
- Skills in networking and developing business.
- Excellent communication, public speaking, research and writing skills with ability to articulate complex international tax issues.
- Ability to work on multiple projects and meet deadlines by setting priorities with work projects.
- Ability to establish and maintain effective working relationships with co-workers and clients.
- Proficient with computers, Microsoft Office (Word and Excel) and using various software packages.
Must be authorized to work in the United States now or in the future without visa sponsorship.
Making an Impact Together
People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly.
Benefits
Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.
Next Steps
We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us on Facebook, Twitter, Instagram, LinkedIn or our About Us page.
Eide Bailly LLP is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws.
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Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME
About Eide Bailly
Sourced by ZipRecruiter
Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest and western United States, and offer our staff and Partners the opportunity to serve a variety of industries. Founded in 1917, our culture is the foundation of who we are, and we pride ourselves on supporting our employees to help them achieve their goals and pursue their interests both in the office and at home. At Eide Bailly we are passionate about the clients we serve, the work we do, and most importantly, having fun while we do it!
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Fargo, ND, US
Year founded
1917