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Knowledge Base Manager Jobs in Indiana (NOW HIRING)

Service Manager

Indianapolis, IN · On-site

$60K - $64K/yr

Mentor and guide maintenance technicians to increase their overall knowledge base and skill set ... Manage and organize inventory of all maintenance materials. * Establish a preventive maintenance ...

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Customer Service

Bloomington, IN · On-site

$23 - $26/hr

You will be responsible for helping assist tenants with questions, assist our property manager rent ... Develop and maintain a knowledge base of the evolving products and services ​ Qualifications:

The Manager relies on extensive experience and judgment to plan and accomplish goals. WHO WE ARE ... and a knowledge base appropriate to Central Sterile Reprocessing/Supply. * Proactively and ...

Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care.

Clinical Pharmacist

Carmel, IN

$112K - $134K/yr

Responsible for timely review of drug information inheritance through knowledge base drug group rules using daily Apollo reports. * Responsible for managing and responding to internal post-production ...

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Knowledge Base Manager information

See Indiana salary details

$23.3K

$56.6K

$110.4K

How much do knowledge base manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for knowledge base manager in Indiana is $56,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $65,200.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in organizations seeking digital transformation.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the 7 levels of knowledge management?

The 7 levels of knowledge management typically refer to stages such as knowledge creation, capture, organization, sharing, utilization, refinement, and retention. As a Knowledge Base Manager, understanding these levels helps in developing effective strategies for managing organizational knowledge and ensuring information is accessible and useful for users and teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in content management systems or data analysis can earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's internal or customer-facing knowledge repositories. They ensure information is accurate, accessible, and up-to-date, often using tools like content management systems and collaborating with support, technical, or product teams. Strong organizational skills and familiarity with knowledge management software are essential for this role.
What are popular job titles related to Knowledge Base Manager jobs in Indiana? For Knowledge Base Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Indiana look for? The top searched job categories for Knowledge Base Manager jobs in Indiana are:
What cities in Indiana are hiring for Knowledge Base Manager jobs? Cities in Indiana with the most Knowledge Base Manager job openings:
Infographic showing various Knowledge Base Manager job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $56,642 per year, or $27.2 per hour.

Financial Analyst - Indianapolis, IN

STI

Indianapolis, IN • On-site

Full-time

Posted 11 days ago


Job description

  • The Financial analysts are the Analytical review and knowledge base to support and program
  • directors to include understanding and ensuring proper financial requirements, spend, reporting, draws,
  • rebates activities of each grant.
  • The Financial analysts are the Analytical review and knowledge base to support and program
  • directors to include understanding and ensuring proper financial requirements, spend, reporting, draws,
  • rebates activities of each grant. They are part of a team supporting the Agency commission and mission
  • to promote, protect and improve the health and safety of all Hoosiers.
  • The Financial analysts are the critical oversight, and risk management review of financial activity. They
  • will be working with teams, including accountants, and deputy controllers. Their insight, review and
  • knowledge, oversees the financial impact of budget controls, deputy controller vision and direction, and the
  • financial team process for procurement, accounting, contracting and revenue collection posting to the state
  • financial system.
  • The Financial analyst is the direct contact to the Program directors who is their business partner, to ensure
  • success in managing grants, goals, timelines, and providing expertise in review of budgetary constraints
  • and purpose. The financial analyst will ensure the state financial system is setup and accurately provides
  • controls as directed by the federal grant requirements and state policy.
  • The Financial analyst may have additional federal requirements of reporting, sub-recipient audits, county
  • support, or state review of federal grant funds initiated by OMB/SBA and MOU , as well as State
  • agency MOU of grant participation and accountability.

Financial Analyst Requirements/Abilities:
  • Execute project set up requirements, and budget, grant and contract amendments, renewals and
  • submissions.
  • Provide guidance to program directors through review and understanding of expectations to each grant and
  • activity projected.
  • Awareness of accounting procedure, grant actives posting to the general ledger, requirements of
  • transferring, or correcting journals, and posting of wires, deposits.
  • Reporting and reconciliation procedures for risk management, program support, and federal grant
  • requirements.
  • Knowledge to meet accounting standards, in review and reporting of grants.
  • Critical thinking, in timing expectations and grant % requirements with expenses, vendor contracts, rebates,
  • wires, revenue, invoicing and payments.
  • Ability to communicate and intervene to represent and support the programs.