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Knowledge Base Manager Jobs in Indiana (NOW HIRING)

Everwise Credit Union

Service Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Knowledge Base Management : Lead efforts to develop, maintain, and enhance the Service Desk Knowledge Base including technical documentation, troubleshooting resources, and support materials related ...

Everwise Credit Union

Service Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Knowledge Base Management : Lead efforts to develop, maintain, and enhance the Service Desk Knowledge Base including technical documentation, troubleshooting resources, and support materials related ...

ScionHealth

ZZZCase Manager II PRN

Indianapolis, IN · On-site

Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care.

Hearst Communications, Inc.

Clinical Pharmacist

Carmel, IN · On-site

$112K - $134K/yr

Responsible for timely review of drug information inheritance through knowledge base drug group rules using daily Apollo reports. * Responsible for managing and responding to internal post-production ...

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All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Indiana

Knowledge Base Manager information

See Indiana salary details

$23.3K

$56.6K

$110.4K

How much do knowledge base manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for knowledge base manager in Indiana is $56,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $65,200.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's knowledge management system, ensuring information is accurate, accessible, and up-to-date. They often collaborate with content creators, use tools like content management systems, and may analyze user feedback to improve the knowledge base's effectiveness.

What are popular job titles related to Knowledge Base Manager jobs in Indiana?

For Knowledge Base Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Manager jobs in Indiana look for?

The top searched job categories for Knowledge Base Manager jobs in Indiana are:

What cities in Indiana are hiring for Knowledge Base Manager jobs?

Cities in Indiana with the most Knowledge Base Manager job openings:

Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $56,642 per year, or $27.2 per hour.

Sustainability Systems and Analytics Manager

Corteva Agriscience

Indianapolis, IN • On-site

$109K/yr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Who are we, and what do we do?
At Corteva Agriscience, you will help us grow what's next. No matter your role, you will be part of a team that is building the future of agriculture - leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind.
We are seeking a Sustainability Systems and Analytics Manager - Low-Code Data Engineer to oversee and enhance Corteva's sustainability technology solutions. This role will ensure the reliability, performance, and continuous improvement of ESG reporting tools, data pipelines, dashboards, and analytics platforms, including Microsoft Fabric, Microsoft Sustainability Manager (MSM), and Environmental Resilience Analytics (ERA). The successful candidate will play a key role in advancing sustainability reporting, data governance, compliance, and infrastructure optimization across the organization. This role will will be based at our Global Headquarters in Indianapolis, IN. with our Hybrid work shedule.
What You'll Do:
  • Own and resolve data and metric calculation issues across MSM and ERA.
  • Maintain dashboards and reports for internal and external stakeholders.
  • Manage system interfaces and integrations (upstream/downstream).
  • Ensure compliance with sustainability regulations and standards.
  • Support data analysis and insights generation.
  • Coordinating with data leads and system owners.
  • Maintain and update configurations in Microsoft Sustainability Manager (MSM) and Fabric.
  • Apply updates and patches from Microsoft GIT to MSM and related Power Platform applications.
  • Oversee license management and renewals.
  • Manage data ingestion, transformation, and storage pipelines in Fabric.
  • Implement and monitor security protocols and data governance controls in Power Platform and Fabric environments.
  • Integrate systems and tools across the Microsoft sustainability tech stack.
  • Optimize cloud resources and ensure system uptime and backups in Power Platform Admin Center and Fabric Admin Portal.
  • Lead change management for new data flows and notification systems.
  • Maintain internal knowledge base and training materials.
  • Manage a backlog of feature enhancements and prioritize updates.
  • Enhance methodologies, reporting templates, and dashboard visualizations.
  • Re-run data jobs and upload remediated data during error handling.
  • Perform manual data runs outside scheduled freeze dates as needed.

What Skills You Need:
  • Bachelor's or Master's degree(s) in Sustainability, Data Science, Information Systems, or related field.
  • Proficiency in Microsoft Power Platform (Power BI, Power Automate, Power Apps, Dataverse, Fabric Compute).
  • Experience with Microsoft Fabric, Lakehouse, Delta Lake, Azure SQL, Azure Blob Storage, and One-Lake Architecture(s).
  • Familiarity with MSM, ArcGIS, and ESG data schemas.
  • Strong understanding of data governance, compliance, and security protocols.
  • Experience with cloud resource monitoring and optimization.
  • undefined
  • Ability to analyze ESG data and generate actionable insights.
  • Experience in dashboard design and report automation.
  • Knowledge of sustainability frameworks (CSRD, TCFD, CDP, ISSB) and the GHG Protocol.
  • undefined
  • Experience managing data-change in data collection and reporting processes.
  • Ability to prioritize and manage a backlog of enhancements.
  • Strong documentation and knowledge base management skills.
  • undefined
  • Excellent communication and stakeholder engagement.
  • Strong problem-solving and troubleshooting abilities.
  • Collaborative mindset with cross-functional teams (IT, ESG, Data Owners).

Skills that are nice to have:
  • 5+ years of experience in ESG reporting or sustainability technology management.
  • 3+ Years experience in Managing Fabric One-Lake, Synapse Analytics, Databricks workspaces for a global enterprise.
  • Certifications in Microsoft Power Platform or Azure are a plus.

#LI-BB1
Benefits - How We'll Support You:
  • Numerous development opportunities offered to build your skills
  • Be part of a company with a higher purpose and contribute to making the world a better place
  • Health benefits for you and your family on your first day of employment
  • Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
  • Excellent parental leave which includes a minimum of 16 weeks for mother and father
  • Future planning with our competitive retirement savings plan and tuition reimbursement program
  • Learn more about our total rewards package here - Corteva Benefits
  • Check out life at Corteva! www.linkedin.com/company/corteva/life

Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

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