Summary: We're seeking a Knowledge Base Migration Specialist to support the hands-on migration of our knowledge base from its current platform to either Confluence Cloud or SharePoint. This is a ...
Summary: We're seeking a Knowledge Base Migration Specialist to support the hands-on migration of our knowledge base from its current platform to either Confluence Cloud or SharePoint. This is a ...
As a Knowledge Base Migration Specialist, you will work directly with the Change and Knowledge Management Lead, who is driving the overall migration strategy, effort, and design, and collaborate ...
As a Knowledge Base Migration Specialist, you will work directly with the Change and Knowledge Management Lead, who is driving the overall migration strategy, effort, and design, and collaborate ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · Hybrid
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
Job Details The Sea Base is looking for USCG Boat Captains to fill various positions across ... While on staff, you will have the opportunity for staff to gain knowledge and certifications in ...
Job Details The Sea Base is looking for USCG Boat Captains to fill various positions across ... While on staff, you will have the opportunity for staff to gain knowledge and certifications in ...
Job Details The Sea Base is looking for USCG Boat Captains to fill various positions across ... While on staff, you will have the opportunity for staff to gain knowledge and certifications in ...
Quick apply
Job Details The Sea Base is looking for USCG Boat Captains to fill various positions across ... While on staff, you will have the opportunity for staff to gain knowledge and certifications in ...
PRE-OP/PACU RN
Port Charlotte, FL · On-site
Knowledge base to recognize, evaluate, solve problems and correct errors * Ability to quickly adapt to changing condition of the patient when needed * Excellent teaching skills * Excellent ...
PRE-OP/PACU RN
Port Charlotte, FL · On-site
Knowledge base to recognize, evaluate, solve problems and correct errors * Ability to quickly adapt to changing condition of the patient when needed * Excellent teaching skills * Excellent ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · On-site
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
IT Infrastructure - Intern
Palm Beach Gardens, FL · On-site
$14.25 - $19/hr
Create, edit, and maintain internal and external knowledge base articles * Convert recurring issues and resolutions into documented KB content * Ensure articles meet quality, formatting, and ...
Knowledge Organization: Develop and maintain systems for capturing, organizing, and sharing ... We provide a competitive base salary commensurate with your qualifications and experience. As an ...
Knowledge Organization: Develop and maintain systems for capturing, organizing, and sharing ... We provide a competitive base salary commensurate with your qualifications and experience. As an ...
Service Desk Data Analyst
$19.25 - $26.50/hr
Job Summary In this role you will focus on managing all processes related to the ongoing governance of the MUFG Union Bank knowledge base, including its overall health and best practices. The KB ...
Service Desk Data Analyst
$19.25 - $26.50/hr
Job Summary In this role you will focus on managing all processes related to the ongoing governance of the MUFG Union Bank knowledge base, including its overall health and best practices. The KB ...
... knowledge base articles and FAQs for end users and contribute to technician knowledge base articles as needed • Identify and learn appropriate software and hardware used and supported by the ...
... knowledge base articles and FAQs for end users and contribute to technician knowledge base articles as needed • Identify and learn appropriate software and hardware used and supported by the ...
Knowledge Organization: Develop and maintain systems for capturing, organizing, and sharing ... We provide a competitive base salary commensurate with your qualifications and experience. As an ...
Knowledge Organization: Develop and maintain systems for capturing, organizing, and sharing ... We provide a competitive base salary commensurate with your qualifications and experience. As an ...
Knowledge Organization: Develop and maintain systems for capturing, organizing, and sharing ... We provide a competitive base salary commensurate with your qualifications and experience. As an ...
Knowledge Organization: Develop and maintain systems for capturing, organizing, and sharing ... We provide a competitive base salary commensurate with your qualifications and experience. As an ...
Knowledge Base information
See Florida salary details
$33.3K - $43K
6% of jobs
$43K - $52.7K
5% of jobs
$52.7K - $62.4K
1% of jobs
$65.8K is the 25th percentile. Wages below this are outliers.
$62.4K - $72.1K
36% of jobs
The median wage is $73.4K / yr.
$72.1K - $81.8K
12% of jobs
$81.8K - $91.5K
11% of jobs
$95.3K is the 75th percentile. Wages above this are outliers.
$91.5K - $101.3K
12% of jobs
$101.3K - $111K
8% of jobs
$111K - $120.7K
3% of jobs
$120.7K - $130.4K
3% of jobs
$130.4K - $140.1K
3% of jobs
$33.3K
$84.2K
$140.1K
How much do knowledge base jobs pay per year?
Which 3 jobs will survive AI?
What are the typical daily responsibilities of a Knowledge Base Specialist?
A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.
What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?
To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.
How to make 10000 a month with no degree?
What are knowledge-based jobs?
What professions make 200,000 a year without a degree?
What does a Knowledge Base job involve?
A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Job description
Kforce has a client in Palm Beach Gardens, FL that is seeking a Knowledge Base Migration Specialist.
Summary:
We're seeking a Knowledge Base Migration Specialist to support the hands-on migration of our knowledge base from its current platform to either Confluence Cloud or SharePoint. This is a tactical, execution-focused role requiring deep technical expertise in one or both platforms to ensure content and functionality transition smoothly. You will work directly with the Change and Knowledge Management Lead, who is driving the overall migration strategy, effort, and design, and collaborate closely with other team members throughout the migration process.
Key Responsibilities:
* Execute migration tasks from current platform to Confluence Cloud or SharePoint, ensuring content integrity and functionality
* Convert platform-specific elements (macros, custom HTML, widgets) to cloud-compatible or SharePoint-native solutions
* Build and refine page templates that maximize usability, visual appeal, and brand consistency
* Optimize page layouts and navigation structures for improved user experience
* Test migrations and configurations before production deployment
* Implement out-of-the-box features in Confluence Cloud or SharePoint to replace or enhance current functionality
* Apply design best practices to create compelling, user-friendly pages
* Collaborate with other team members to coordinate tasks, share progress, and ensure successful migration completion
* Document processes, configurations, and template standards for ongoing maintenance
REQUIREMENTS:
* Solid understanding of HTML and CSS for custom page formatting and design
* Demonstrated ability to create and manage page templates for consistent branding and layout
* Strong eye for design and user experience, with ability to create visually compelling and intuitive pages
* Problem-solving skills to address migration challenges and find creative cloud-based solutions
* Strong collaboration and communication skills to work effectively with team members
Expertise in at least one of the following:
* Confluence: Experience with Confluence Server and Cloud, proficiency in macros (both versions), understanding of Confluence capabilities and limitations
* SharePoint: Experience with SharePoint Online, proficiency in SharePoint pages, web parts, lists, libraries, and site design
Preferred Qualifications:
* Experience with both Confluence Cloud and SharePoint Online
* Familiarity with migration tools and processes for either platform
* Experience with out of the box vs. apps, plugins, or add-ins to extend platform functionality
* Knowledge of accessibility standards and responsive design principles
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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