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Knowledge Base Jobs in Florida (NOW HIRING)

Biz Karts Inc

Sales Administrator

Fort Lauderdale, FL

$30K - $35K/yr

Document and update customer records based on interactions using our CRM * Develop and maintain a knowledge base of the evolving products and services * Manage the social media accounts and create ...

Biz Karts Inc

Sales Administrator

Fort Lauderdale, FL

$30K - $35K/yr

Document and update customer records based on interactions using our CRM * Develop and maintain a knowledge base of the evolving products and services * Manage the social media accounts and create ...

H. Lee Moffitt Cancer Center

CASE MANAGER

Tampa, FL · On-site

$18.25 - $23.50/hr

... knowledge base of payer information for team collaboration; and assume a leadership role with the interdisciplinary team to achieve optimal clinical and resource outcomes. * The case manager ...

H. Lee Moffitt Cancer Center

CASE MANAGER

Tampa, FL · On-site

$18.25 - $23.50/hr

... knowledge base of payer information for team collaboration; and assume a leadership role with the interdisciplinary team to achieve optimal clinical and resource outcomes. * The case manager ...

Guru Electronic

Customer Service Representative

Bonifay, FL · On-site

$10 - $13/day

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

H. Lee Moffitt Cancer Center

CASE MANAGER

Tampa, FL · On-site

$18.25 - $23.50/hr

... knowledge base of payer information for team collaboration; and assume a leadership role with the interdisciplinary team to achieve optimal clinical and resource outcomes. * The case manager ...

Guru Electronic

Customer Service Representative

Bonifay, FL · On-site

$10 - $13/day

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Travelclick

Customer Care Specialist

Orlando, FL

$15.75 - $21/hr

Research existing processes using knowledge base software and available job aids * Utilize previous hospitality and customer services experience and the provided process flows and be able to apply ...

H. Lee Moffitt Cancer Center

CASE MANAGER

Tampa, FL · On-site

$18.25 - $23.50/hr

... knowledge base of payer information for team collaboration; and assume a leadership role with the interdisciplinary team to achieve optimal clinical and resource outcomes. * The case manager ...

H. Lee Moffitt Cancer Center

CASE MANAGER

Tampa, FL · On-site

$18.25 - $23.50/hr

... knowledge base of payer information for team collaboration; and assume a leadership role with the interdisciplinary team to achieve optimal clinical and resource outcomes. * The case manager ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in Florida

Knowledge Base information

See Florida salary details

$33.3K

$84.2K

$140.1K

How much do knowledge base jobs pay per year?

As of Jun 12, 2026, the average yearly pay for knowledge base in Florida is $84,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $100,900.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

Knowledge Base roles, such as technical writers, customer support specialists, and trainers, are likely to persist as they require complex communication, empathy, and contextual understanding that AI cannot fully replicate. These jobs often involve interpreting nuanced information, managing relationships, and adapting to new knowledge, making them more resilient to automation. Skills in critical thinking, problem-solving, and domain expertise will continue to be valuable in these roles.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A knowledge base specialist can potentially earn $10,000 a month by developing expertise in technical writing, content creation, or customer support, often through freelance work or remote positions. Building skills in writing, research, and using tools like content management systems can help increase earning potential without a degree, especially with experience and a strong portfolio.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or consulting. These jobs typically involve problem-solving, data analysis, and the use of tools such as databases or software to support decision-making and innovation.

What professions make 200,000 a year without a degree?

Professions such as commercial pilots, real estate brokers, and certain sales managers can earn $200,000 or more annually without requiring a college degree. Success in these roles often depends on experience, skills, licensing, or certifications rather than formal education. High-performance sales roles and specialized trades may also reach this income level with experience and effort.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Florida? The most popular types of Knowledge Base jobs in Florida are:
What are popular job titles related to Knowledge Base jobs in Florida? For Knowledge Base jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in Florida look for? The top searched job categories for Knowledge Base jobs in Florida are:
What cities in Florida are hiring for Knowledge Base jobs? Cities in Florida with the most Knowledge Base job openings:
Knowledge Base jobs near you

Computer Client Support Technician

Goldbelt Nighthawk

Hurlburt Field, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs of customers. Nighthawk's flexibility and expertise across the cybersecurity field provides customized solutions to our customer's unique needs. 

Summary:

The Computer Client Support Technician provides administration and management assistance for AFSOC's networks. Duties include, but are not limited to configuration management, maintenance, troubleshooting of NIPR/SIPR/TS client workstations.

Responsibilities

Essential Job Functions:

  • Technical Support: Provide assistance to users experiencing hardware or software issues, either in person or remotely. This includes troubleshooting problems and delivering solutions to common software and hardware issues.
  • System Setup and Configuration: Install, configure, and maintain computer systems, including hardware components like routers, printers, and servers.
  • Help Desk Management: Manage A2 help desk tickets, respond to requests in a timely manner, and log both problems and resolutions to maintain accurate records.
  • Documentation and Knowledge Base: Create and maintain documentation for troubleshooting procedures and solutions. Develop a knowledge base to assist other technicians and users.
  • User Training: Educate users on how to use software applications and hardware effectively, providing training sessions as needed.
  • Collaboration: Work closely with other Information Technology (IT) staff and departments to ensure all technical needs are met and to escalate issues when necessary.
Qualifications

Necessary Skills and Knowledge:

  • Ability to diagnose and resolve technical issues efficiently.
  • Strong verbal and written communications skills to assist non-technical users effectively.
  • Familiarity with computer systems, networks, and various software applications.

Minimum Qualifications:

  • A bachelor's degree in a relevant IT field. Contractor must have and maintain currency of the appropriate level certification in accordance with Department of Defense (DoD) 8570.01-M (or current DoD/DFARS guidance governing IA workforce qualifications).
  • Minimum 5 years of recent IT experience.
  • At minimum, 5 years of experience performing technical assistance and support related to computer systems, hardware, and software required for MS and LINUX operations systems, at least 2 years of experience, within the past 3 years, with Microsoft Windows Server, Microsoft Active Directory, VMWare, Linux server software, and have knowledge on network storage. 5 years of experience administering and deploying geospatial applications and intelligence related automation to support analytical efforts and product development is desired.
  • Minimum 5 years of experience in administering and deploying enterprise level open source and commercial off-the-shelf (COTS) server equipment in support of intelligence organizations.
  • Active TS/SCI clearance is required.

Pay and BenefitsAt Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Employment Type: FULL_TIME

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