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Knowledge Base Jobs in Florida (NOW HIRING)

Las Mercedes Management

Base Supervisor

Hialeah, FL · On-site

Base Supervisor Reports To: Director of Transportation Position Summary: To help create patient ... Strong knowledge of the roadways and the immediate areas. Ability to work in a team environment in ...

Koch

Technical Writer

Orlando, FL · On-site

Responsibilities : • Organize and build a searchable Zendesk knowledge base from existing documentation • Write user guides, FAQs, troubleshooting docs, and training materials • Learn our ...

finger lickin'

Front Counter Help

Pembroke Pines, FL · On-site

$11 - $12/hr

Develop and maintain a knowledge base of the products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields a plus * Ability to build rapport with ...

Sheltair Aviation

Base Coach

Orlando, FL · On-site

This customer service base coach position involves daily contact with customers and co-workers in ... Knowledge on the customer service manual * Capable of responding to questions from management, team ...

finger lickin'

Front Counter Help

Pembroke Pines, FL · On-site

$11 - $12/hr

Develop and maintain a knowledge base of the products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields a plus * Ability to build rapport with ...

Sheltair

Base Coach

Orlando, FL · On-site

This customer service base coach position involves daily contact with customers and co-workers in ... Knowledge on the customer service manual * Capable of responding to questions from management, team ...

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Showing results 1-20

All JobsKnowledge Base JobsKnowledge Base Jobs in Florida

Knowledge Base information

See Florida salary details

$33.3K

$84.2K

$140.1K

How much do knowledge base jobs pay per year?

As of Jun 12, 2026, the average yearly pay for knowledge base in Florida is $84,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $100,900.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

Knowledge Base roles, such as technical writers, customer support specialists, and trainers, are likely to persist as they require complex communication, empathy, and contextual understanding that AI cannot fully replicate. These jobs often involve interpreting nuanced information, managing relationships, and adapting to new knowledge, making them more resilient to automation. Skills in critical thinking, problem-solving, and domain expertise will continue to be valuable in these roles.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A knowledge base specialist can potentially earn $10,000 a month by developing expertise in technical writing, content creation, or customer support, often through freelance work or remote positions. Building skills in writing, research, and using tools like content management systems can help increase earning potential without a degree, especially with experience and a strong portfolio.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or consulting. These jobs typically involve problem-solving, data analysis, and the use of tools such as databases or software to support decision-making and innovation.

What professions make 200,000 a year without a degree?

Professions such as commercial pilots, real estate brokers, and certain sales managers can earn $200,000 or more annually without requiring a college degree. Success in these roles often depends on experience, skills, licensing, or certifications rather than formal education. High-performance sales roles and specialized trades may also reach this income level with experience and effort.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Florida? The most popular types of Knowledge Base jobs in Florida are:
What are popular job titles related to Knowledge Base jobs in Florida? For Knowledge Base jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in Florida look for? The top searched job categories for Knowledge Base jobs in Florida are:
What cities in Florida are hiring for Knowledge Base jobs? Cities in Florida with the most Knowledge Base job openings:
Knowledge Base jobs near you

Knowledge Management Specialist

Goldbelt Nighthawk

Hurlburt Field, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs of customers. Nighthawk's flexibility and expertise across the cybersecurity field provides customized solutions to our customer's unique needs. 

Summary:

The Knowledge Management Specialist is responsible for creating, organizing, and managing AFSOC/A2's knowledge assets to enhance decision-making and operational efficiency.

Responsibilities

Essential Job Functions:

  • Knowledge Organization: Develop and maintain systems for capturing, organizing, and sharing knowledge within the AFSOC intelligence ecosystem. This includes creating databases, repositories, and documentation processes to ensure information is easily accessible and up-to-date.
  • Collaboration and Training: Work closely with cross-functional teams to identify knowledge gaps and implement solutions. Conduct training sessions and create user manuals to facilitate effective knowledge sharing among intelligence personnel.
  • Strategy Development: Design and implement strategies for effective knowledge management that align to AFSOC/A2's goals. This includes conducting regular audits of knowledge assets to ensure relevance and accuracy.
  • Data Analysis: Analyze knowledge management metrics to assess the effectiveness of systems and identify areas for improvement. Use this data to inform decision-making and enhance knowledge management practices.
  • Support and Troubleshooting: Provide technical support to Contractors in accessing and utilizing knowledge management resources. Address any issues related to information management and ensure smooth operation of knowledge systems.
Qualifications

Necessary Skills and Knowledge:

  • Knowledge of emerging technologies in knowledge management, such as machine learning and artificial intelligence.
  • Strong analytical skills, excellent executive-level verbal and written communication skills.
  • Strong analytical abilities to assess and manage large amounts of information effectively.

Minimum Qualifications:

  • A bachelor's degree in information science, business administration, or a related discipline.
  • Experience: Minimum 5 years hands-on knowledge management, information management, or a related field.
  • Active TS/SCI clearance is required.

Pay and BenefitsAt Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Employment Type: FULL_TIME

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