We are seeking an experienced IT Infrastructure Manager / Desktop Support Manager to lead and deliver high-touch desktop support services to our executive leadership team (C-suite). This role demands ...
We are seeking an experienced IT Infrastructure Manager / Desktop Support Manager to lead and deliver high-touch desktop support services to our executive leadership team (C-suite). This role demands ...
General Characteristics Responsible for providing IT users with desktop equipment and support ... Experience in managing support operation in a 24x7, multi-site environment. Experience with ...
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General Characteristics Responsible for providing IT users with desktop equipment and support ... Experience in managing support operation in a 24x7, multi-site environment. Experience with ...
EUC manager
Tampa, FL · On-site
Desktop management * EUC operations Overview * Manager is accountable for end-to-end delivery of End-User Computing * Covers three towers: M365, VDI, and Desktop Engineering * This role leads a team ...
EUC manager
Tampa, FL · On-site
Desktop management * EUC operations Overview * Manager is accountable for end-to-end delivery of End-User Computing * Covers three towers: M365, VDI, and Desktop Engineering * This role leads a team ...
General Characteristics Responsible for providing IT users with desktop equipment and support ... Experience in managing support operation in a 24x7, multi-site environment. Experience with ...
General Characteristics Responsible for providing IT users with desktop equipment and support ... Experience in managing support operation in a 24x7, multi-site environment. Experience with ...
This role will involve supporting, building, and managing enterprise Windows desktop environments while ensuring security, compliance, and performance standards are met. The ideal candidate will have ...
This role will involve supporting, building, and managing enterprise Windows desktop environments while ensuring security, compliance, and performance standards are met. The ideal candidate will have ...
Desktop Management Solutions: SCCM/MDT (Windows OS Image Development) * Imaging PCs, Troubleshoot Software/Hardware Issues (Monitors, Printers, KVMs) * Active Directory (Manage Accounts, Domain ...
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Desktop Management Solutions: SCCM/MDT (Windows OS Image Development) * Imaging PCs, Troubleshoot Software/Hardware Issues (Monitors, Printers, KVMs) * Active Directory (Manage Accounts, Domain ...
New
Senior EUC Engineer - Remote Desktop, VDI & Security Lead
Coral Gables, FL · Remote
$140K - $150K/yr
Bayview Fund Management, LLC is seeking a Senior End-User Computing Engineer to oversee the desktop environment, ensuring its efficiency and security. This remote role requires extensive experience ...
Senior EUC Engineer - Remote Desktop, VDI & Security Lead
Coral Gables, FL · Remote
$140K - $150K/yr
Bayview Fund Management, LLC is seeking a Senior End-User Computing Engineer to oversee the desktop environment, ensuring its efficiency and security. This remote role requires extensive experience ...
Leads and mentors a team of desktop support technicians, fostering a collaborative and high-performance environment. * Oversees daily support operations, including ticket management, incident ...
Leads and mentors a team of desktop support technicians, fostering a collaborative and high-performance environment. * Oversees daily support operations, including ticket management, incident ...
Leads and mentors a team of desktop support technicians, fostering a collaborative and high-performance environment. * Oversees daily support operations, including ticket management, incident ...
Leads and mentors a team of desktop support technicians, fostering a collaborative and high-performance environment. * Oversees daily support operations, including ticket management, incident ...
Desktop Management Solutions: SCCM/MDT (Windows OS Image Development) * Imaging PCs, Troubleshoot Software/Hardware Issues (Monitors, Printers, KVMs) * Active Directory (Manage Accounts, Domain ...
New
Quick apply
Desktop Management Solutions: SCCM/MDT (Windows OS Image Development) * Imaging PCs, Troubleshoot Software/Hardware Issues (Monitors, Printers, KVMs) * Active Directory (Manage Accounts, Domain ...
New
The role involves managing desktop installations, providing application support, and ensuring timely resolution of technical issues for end users. Responsibilities : • 4-7 years of experience in ...
The role involves managing desktop installations, providing application support, and ensuring timely resolution of technical issues for end users. Responsibilities : • 4-7 years of experience in ...
L2 Tech Support - Site Migrations || Desktop Management Specialist - Infrastructure Services
Clearwater, FL · On-site
We are seeking a highly skilled and experienced Desktop Management Specialist to join our Infrastructure Services (IS) team. The ideal candidate will bring over 7 years of expertise in desktop ...
L2 Tech Support - Site Migrations || Desktop Management Specialist - Infrastructure Services
Clearwater, FL · On-site
We are seeking a highly skilled and experienced Desktop Management Specialist to join our Infrastructure Services (IS) team. The ideal candidate will bring over 7 years of expertise in desktop ...
* 4-7 years of experience in Desktop Support Engineer. * 4-7 years of experience in Desktop Management - Infrastructure Services (IS) * Comprehensive understanding of PC hardware, software, operating ...
* 4-7 years of experience in Desktop Support Engineer. * 4-7 years of experience in Desktop Management - Infrastructure Services (IS) * Comprehensive understanding of PC hardware, software, operating ...
End User Computing Administrator
Tampa, FL · On-site
$70K - $80K/yr
Must-Have 1. Experience in Desktop management 2. Server, Network and Mobile Device management 3. Troubleshooting skills on Laptop/Desktop/Mobile Device Management Softwares 4. Printer and Network ...
End User Computing Administrator
Tampa, FL · On-site
$70K - $80K/yr
Must-Have 1. Experience in Desktop management 2. Server, Network and Mobile Device management 3. Troubleshooting skills on Laptop/Desktop/Mobile Device Management Softwares 4. Printer and Network ...
Manage and prioritize support tickets to ensure timely resolution of issues * Provide technical guidance and training to team members * Troubleshoot and resolve complex desktop support issues
Manage and prioritize support tickets to ensure timely resolution of issues * Provide technical guidance and training to team members * Troubleshoot and resolve complex desktop support issues
End User Computing Administrator
Tampa, FL · On-site
$70K - $80K/yr
Must-Have 1. Experience in Desktop management 2. Server, Network and Mobile Device management 3. Troubleshooting skills on Laptop/Desktop/Mobile Device Management Softwares 4. Printer and Network ...
End User Computing Administrator
Tampa, FL · On-site
$70K - $80K/yr
Must-Have 1. Experience in Desktop management 2. Server, Network and Mobile Device management 3. Troubleshooting skills on Laptop/Desktop/Mobile Device Management Softwares 4. Printer and Network ...
Desktop Support Technician
Jacksonville, FL · On-site
$17.25 - $22/hr
Effective time management skills. * Clear written and verbal communication. * Forbearing, flexible, and supportive.
Desktop Support Technician
Jacksonville, FL · On-site
$17.25 - $22/hr
Effective time management skills. * Clear written and verbal communication. * Forbearing, flexible, and supportive.
Lead, coach, and develop Desktop Support Managers, setting clear expectations for accountability, performance, andpeopleleadership. * Build strong leadership capability across the organization ...
Lead, coach, and develop Desktop Support Managers, setting clear expectations for accountability, performance, andpeopleleadership. * Build strong leadership capability across the organization ...
Lead, coach, and develop Desktop Support Managers, setting clear expectations for accountability, performance, and people leadership. * Build strong leadership capability across the organization ...
Lead, coach, and develop Desktop Support Managers, setting clear expectations for accountability, performance, and people leadership. * Build strong leadership capability across the organization ...
Desktop Support
Coral Springs, FL · On-site
$20 - $23/hr
Desktop Support Location: Coral Spring FL Onsite Required: with BFSI domain background with big ... ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft ...
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Desktop Support
Coral Springs, FL · On-site
$20 - $23/hr
Desktop Support Location: Coral Spring FL Onsite Required: with BFSI domain background with big ... ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft ...
Desktop Manager information
See Florida salary details
$15.7K - $22.8K
5% of jobs
$22.8K - $30K
0% of jobs
$30K - $37.1K
0% of jobs
$37.1K - $44.2K
1% of jobs
$44.2K - $51.4K
9% of jobs
$53.6K is the 25th percentile. Wages below this are outliers.
$51.4K - $58.5K
29% of jobs
The median wage is $60.2K / yr.
$58.5K - $65.6K
20% of jobs
$69.8K is the 75th percentile. Wages above this are outliers.
$65.6K - $72.8K
17% of jobs
$72.8K - $79.9K
5% of jobs
$79.9K - $87K
4% of jobs
$87K - $94.2K
8% of jobs
$15.7K
$62.5K
$94.2K
How much do desktop manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?
What are some typical challenges a Desktop Manager faces when overseeing an IT support team?
What is a Desktop Manager?
What is the difference between Desktop Manager vs Help Desk Technician?
| Aspect | Desktop Manager | Help Desk Technician |
|---|---|---|
| Credentials | IT certifications (e.g., CompTIA A+, Network+), management experience | Basic IT certifications, technical support training |
| Work Environment | Oversees IT teams, manages desktop support operations | Provides frontline technical support to end-users |
| Employer & Industry | Corporate IT departments, managed service providers | Help desks, IT support centers, corporate environments |
Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Job description
We are seeking an experienced IT Infrastructure Manager / Desktop Support Manager to lead and deliver high-touch desktop support services to our executive leadership team (C-suite). This role demands a polished professional who can thrive in a fast-paced, high-stakes environment where technical support and executive communication are equally important.
The ideal candidate has a strong background in managing desktop support teams, supporting both Windows and Mac OS platforms, and delivering exceptional customer service to VPs, directors, and executive-level stakeholders.
Key Responsibilities:
- Lead and manage day-to-day operations of executive desktop support services.
- Provide white-glove technical support to C-suite executives, ensuring minimal disruption and maximum performance.
- Troubleshoot and resolve complex hardware and software issues across Windows and macOS systems.
- Manage and coordinate VIP support requests and ensure timely resolution of incidents and service requests.
- Work closely with internal IT teams to escalate and resolve underlying infrastructure issues.
- Develop and enforce desktop support policies, procedures, and best practices.
- Maintain accurate inventory of executive hardware/software and ensure timely upgrades or replacements.
- Conduct regular check-ins with executives to ensure proactive support and satisfaction.
- Train and mentor junior support staff on executive communication, technical troubleshooting, and service etiquette.
- 7+ years of IT support experience, with at least 3 years in a desktop support leadership or management role.
- Proven experience supporting C-level executives or working in highly visible enterprise environments.
- Strong hands-on experience with Windows 10/11, macOS, Microsoft 365, Zoom, and collaboration tools.
- Excellent verbal and written communication skills - must be able to interact professionally with senior leadership.
- Ability to work under pressure, handle urgent requests, and provide a calm, solution-oriented approach.
- Strong organizational skills and attention to detail.
- Experience managing support ticketing systems (e.g., ServiceNow, Jira, Zendesk).
- ITIL Foundation certification or equivalent is a plus.