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Desktop Manager Jobs in Naples, FL (NOW HIRING)

HMG Careers

Remote Sales Manager

Naples, FL · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

HMG Careers

Sales Manager Remote

Naples, FL · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

Experience deploying and supporting desktop and laptop hardware. * Familiarity with endpoint deployment and management solutions such as Microsoft Intune and Windows Autopilot. * Experience working ...

UMI Stone/Opustone

IT Support Technician

Naples, FL

$20 - $27.50/hr

... desktops, laptops, mobile devices, printers, monitors, and other end-user equipment. * Image, reimage, and deploy systems using approved endpoint management tools, including Microsoft Intune and ...

Herc Rentals

IT Telematics Manager

Bonita Springs, FL · On-site

$89K - $109K/yr

IT Telematics Manager Bonita Springs, FL, USA, 34134 Employment Status: Full-time Posting Start ... Lead QA efforts of mobile and desktop applications integrated with telematics * Work closely with ...

HMG Careers

Remote Sales Representative

Naples, FL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales and Service Advisor

Naples, FL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Coordinator Remote

Marco Island, FL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Representative Remote

Naples, FL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Work From Home Sales Specialist

Naples, FL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Consultant Remote

Estero, FL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Desktop Manager information

See Naples, FL salary details

$19.8K

$78.7K

$118.7K

How much do desktop manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for desktop manager in Naples, FL is $78,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $89,900.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are popular job titles related to Desktop Manager jobs in Naples, FL?

For Desktop Manager jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Naples, FL look for?

The top searched job categories for Desktop Manager jobs in Naples, FL are:

What cities near Naples, FL are hiring for Desktop Manager jobs?

Cities near Naples, FL with the most Desktop Manager job openings:

Desktop Manager jobs near you

Help Desk/Desktop Support Analyst

Robert Half

Bonita Springs, FL • On-site

$19.25 - $26.25/hr

Temporary

Re-posted 21 days ago

Job description

We are looking for a Help Desk/Desktop Support Analyst to join a rental and leasing services organization in Cape Coral, Florida in a contract-to-permanent capacity. This role is suited for a service-oriented IT specialist who can resolve end-user issues efficiently, communicate clearly with employees at all levels, and maintain strong documentation throughout the support process. The position will play a key part in delivering dependable technical assistance, improving the user experience, and supporting day-to-day service desk operations.


Responsibilities:

• Deliver responsive technical support to employees across the organization, including executive leadership, while maintaining a high standard of service.

• Investigate incidents by asking targeted diagnostic questions, identifying underlying causes, and working toward timely resolution of hardware, software, and access-related problems.

• Support business applications and core IT environments by addressing user requests, troubleshooting system issues, and providing practical solutions whenever possible.

• Record each support interaction with clear, accurate ticket notes so that issue history, actions taken, and outcomes are fully documented.

• Translate technical information into straightforward guidance that end users can easily follow when learning systems, tools, or updated procedures.

• Participate in user and business testing activities to build familiarity with upcoming enhancements and help prepare for successful adoption.

• Share recurring issues, service trends, and improvement opportunities with service desk leadership to strengthen overall support performance.

• Assist with operational reporting and daily metric tracking while ensuring requests are handled within established service level expectations.

• Experience resolving a wide range of technical support issues in a help desk, desktop support, or similar IT support environment.
• Working knowledge of Microsoft Windows, Windows 10, and basic troubleshooting methods for end-user devices and applications.
• Familiarity with Active Directory and service desk ticketing practices used to manage incidents, requests, and user access needs.
• Strong customer service skills with the ability to support users patiently and effectively across different levels of technical understanding.
• Ability to diagnose problems, prioritize tasks, and manage multiple support requests in a fast-paced setting.
• Clear written and verbal communication skills, including the ability to document resolutions thoroughly and explain technical topics simply.
• Exposure to ServiceNow and proficiency with Microsoft Office applications such as Excel, Word, and PowerPoint are considered advantageous.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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