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Helpdesk Jobs in Naples, FL (NOW HIRING)

NORLEE INVESTMENTS LLC

Electrician Helper

Naples, FL · On-site

$16 - $20.50/hr

Position Summary Norlee Group, Inc. is seeking a highly motivated Electrical Helper to join one of our Electrical or Mechanical divisions. This is a full-time, field-based position offering an ...

Mike's Plumbing

Service Plumbing - Helper

Naples, FL · On-site

$16 - $20.75/hr

Plumbing Helper Mike's Plumbing of Southwest Florida | Naples, FL Mike's Plumbing of Southwest Florida is hiring a full-time Plumbing Helper to support our lead technicians on residential service ...

GrayRobinson

Help Desk Analyst

Naples, FL

$19.25 - $26.25/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

Storm Smart

Window Installer Helper Naples

Naples, FL

$15 - $19/hr

Since our start in 1996, we have helped 100,000 homeowners increase the value of their property by making their homes safer from storms and more energy efficient We continue revolutionizing the storm ...

Best Buy

Geek Squad Installation Helper (Seasonal)

Estero, FL · On-site

$15.25 - $19.25/hr

As the Geek Squad Installation Helper, you'll accompany a team of seasoned Agents to customers' homes to assist with the delivery, installation, repair and haul-away of electronic devices. You'll ...

Lids

8129 - Sales Help

Naples, FL · On-site

$15 - $16/hr

Description Sales Help About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

Lids

5082 - Sales Help

Naples, FL · On-site

$15 - $16.75/hr

Description Sales Help About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

Avow Care Services

TRUCK DRIVER STORE HELPER

Naples, FL · On-site

$19 - $20/hr

The Treasures Truck Driver/Store Helper will be responsible for receiving donations and processing merchandise through the intake area in addition to making furniture pickups in the Treasures truck.

Avow Hospice

TRUCK DRIVER STORE HELPER

Naples, FL

$19 - $20/hr

The Treasures Truck Driver/Store Helper will be responsible for receiving donations and processing merchandise through the intake area in addition to making furniture pickups in the Treasures truck.

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Helpdesk information

See Naples, FL salary details

$11

$21

$31

How much do helpdesk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for helpdesk in Naples, FL is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Naples, FL?

The most popular types of Helpdesk jobs in Naples, FL are:

What are popular job titles related to Helpdesk jobs in Naples, FL?

For Helpdesk jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Naples, FL look for?

The top searched job categories for Helpdesk jobs in Naples, FL are:

What cities near Naples, FL are hiring for Helpdesk jobs?

Cities near Naples, FL with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Naples, FL as of July 2026, with employment types broken down into 57% Full Time, and 43% Temporary. Highlights an 100% In-person job distribution, with an average salary of $45,352 per year, or $21.8 per hour.

Electrician Helper

NORLEE INVESTMENTS LLC

Naples, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Who We Are

Norlee Group, Inc. is a multi-trade building systems organization delivering integrated electrical, mechanical, and technology solutions across commercial, industrial, institutional, and specialty markets. As part of our continued growth under the One Norlee platform, we are expanding our field teams.

Position Summary

Norlee Group, Inc. is seeking a highly motivated Electrical Helper to join one of our Electrical or Mechanical divisions. This is a full-time, field-based position offering an excellent entry point into the electrical trade with hands-on training and growth opportunities.

Schedule: Monday–Friday
Employment Type: Full-Time, Field Position

Compensation

Compensation for this role is inclusive of base pay, benefits, bonuses, incentives, and other applicable allowances. Final compensation will be determined based on the candidate’s experience, education, and relevant licenses.

What We Offer

  • Medical, Dental, and Vision Insurance

  • 401(k) and Roth retirement plans with company matching contributions

  • Paid Holidays

  • Paid Vacation

What This Role Will Do

The Electrical Helper supports licensed electricians with the installation, maintenance, and repair of electrical systems. Responsibilities include:

  • Carrying tools and materials

  • Cutting wire and pulling cable through conduit

  • Cleaning and organizing work areas

  • Assisting with jobsite preparation and breakdown

  • Following all safety procedures and company protocols

This role serves as an entry-level opportunity for individuals seeking hands-on experience and long-term growth within the electrical trade.

You’ll Be a Great Fit If You Have

  • High School Diploma or equivalent

  • Basic math skills and the ability to read blueprints or technical documents

  • Physical stamina to lift, climb, and work in various conditions

  • A strong desire to learn the electrical trade and pursue an apprenticeship

  • A valid driver’s license and the ability to pass a drug test

  • Ability to safely lift at least 50 pounds and work on ladders

Equal Opportunity Employer

Norlee Group, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to providing reasonable accommodations for individuals with disabilities throughout the application, interview, and employment process. Please contact us to request accommodations.