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Desktop Support Engineer Jobs in Florida (NOW HIRING)

System One Holdings, LLC

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

Desktop Support Representative Distributed Client Services Location: Jacksonville,FL Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

Desktop Support Representative Distributed Client Services Location: jacksonville,fl Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

System One

Desktop Support

Pensacola, FL

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

Desktop Support Representative Distributed Client Services Location: Jacksonville,FL Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

ApTask

Desktop Support

Juno Beach, FL

$20.25 - $25.75/hr

Role: Desktop Support Location - Juno Beach FL. Position Type: Full Time Ability to interpret and execute tasks using technical instructions. Image workstations and laptops using corporate imaging ...

ApTask

Desktop Support

Juno Beach, FL · On-site

Desktop Support Location - Juno Beach FL. Position Type: Full Time • Ability to interpret and execute tasks using technical instructions. • Image workstations and laptops using corporate imaging ...

Noblesoft Technologies

Desktop Support

Coral Springs, FL · On-site

$20 - $23/hr

Desktop Support Location: Coral Spring FL Onsite Required: with BFSI domain background with big customers and large environments. Relevant Experience : 3 Years minimum Certification : A+ Hardware ...

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How much do desktop support engineer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for desktop support engineer in Florida is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.98 per hour, depending on experience, location, and employer.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Florida? The most popular types of Desktop Support Engineer jobs in Florida are:
What are popular job titles related to Desktop Support Engineer jobs in Florida? For Desktop Support Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Florida look for? The top searched job categories for Desktop Support Engineer jobs in Florida are:
What cities in Florida are hiring for Desktop Support Engineer jobs? Cities in Florida with the most Desktop Support Engineer job openings:
What are popular job titles related to Desktop Support Engineer jobs in FL? For Desktop Support Engineer jobs in FL, the most frequently searched job titles are:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Florida as of June 2026, with employment types broken down into 32% Full Time, and 68% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $41,961 per year, or $20.2 per hour.

Desktop Support Engineer

Purple Drive Technologies

Tampa, FL • On-site

Full-time

Posted 20 days ago

Job description

Overview:
Job Summary:
We are seeking an experienced Desktop Support Engineer to provide technical support, maintenance, and troubleshooting for end-user systems, hardware, and software. The ideal candidate will possess strong expertise in Windows and Mac environments, network troubleshooting, and IT service management (ITSM) processes. This role ensures smooth day-to-day IT operations and timely resolution of user issues to maintain business continuity.
Key Responsibilities:
  • Provide L1/L2 support for desktops, laptops, printers, and peripheral devices.
  • Troubleshoot and resolve issues related to hardware, operating systems, and applications.
  • Install, configure, and maintain Windows, macOS, and Linux-based systems.
  • Manage user accounts, permissions, and group policies via Active Directory.
  • Support Microsoft 365, Outlook, Teams, and related productivity tools.
  • Diagnose and resolve network connectivity issues (LAN/WAN/Wi-Fi/VPN).
  • Perform software installations, updates, and system patches following IT policies.
  • Maintain accurate asset inventory and documentation of incidents and resolutions in ITSM tools (e.g., ServiceNow, Remedy, Jira).
  • Ensure compliance with security and data protection policies.
  • Collaborate with infrastructure and network teams for escalations and complex issues.
  • Assist in new hire onboarding and IT setup (hardware provisioning, access setup, etc.).
  • Support remote users using remote desktop tools or VPN solutions.
Required Skills & Qualifications:
  • 3-6 years of experience in desktop or IT support roles.
  • Strong knowledge of Windows 10/11, macOS, and Microsoft Office 365.
  • Experience with Active Directory, DNS, DHCP, Group Policy, and basic networking.
  • Familiarity with ITSM tools (ServiceNow, Remedy, or Jira Service Desk).
  • Hands-on experience with remote desktop tools (RDP, AnyDesk, TeamViewer, etc.).
  • Excellent troubleshooting, problem-solving, and communication skills.
  • Ability to work independently and manage multiple support requests efficiently.
Good to Have:
  • CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator certification.
  • Experience with SCCM, Intune, or JAMF for device management.
  • Basic understanding of ITIL processes.
  • Exposure to VPN, firewall, and endpoint protection tools.
Educational Qualification:
  • Bachelor's degree or diploma in Information Technology, Computer Science, or related field.

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