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Desktop Support Engineer Jobs in Miami, FL (NOW HIRING)

Koud

Desktop Support Engineer

Miami, FL · On-site

$50 - $70/hr

Koud is looking for a Desktop Support Engineer to work with one of our clients. Our client is a large financial institution with a strong presence in both local and international markets. They offer ...

New

Syntricate Technologies

Desktop Support

Miami, FL · On-site

$19.25 - $24.50/hr

Syntricate Technologies is seeking a Desktop Support professional to provide technical assistance and support for computer systems and users. The role involves troubleshooting incidents, managing ...

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence ... Experience with IT help desk ticketing systems, remote desktop support, and incident response is ...

CWPS

Systems Support Engineer II

Fort Lauderdale, FL · On-site

Our engineers are responsible for maintaining user uptime and improving their computing experiences ... Modern Desktop Administrator, Apple ACSP, or CompTIA A+. * Experience supporting C-level ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Miami, FL

Desktop Support Engineer information

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How much do desktop support engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for desktop support engineer in Miami, FL is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $29.42 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

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For Desktop Support Engineer jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Miami, FL look for?

The top searched job categories for Desktop Support Engineer jobs in Miami, FL are:

What cities near Miami, FL are hiring for Desktop Support Engineer jobs?

Cities near Miami, FL with the most Desktop Support Engineer job openings:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,705 per year, or $25.8 per hour.

Desktop Support Engineer

Koud

Miami, FL • On-site

$50 - $70/hr

Other

Posted 2 days ago

New

Job description

Koud is looking for a Desktop Support Engineer to work with one of our clients. Our client is a large financial institution with a strong presence in both local and international markets. They offer a wide range of financial services, including advisory on capital markets transactions, mergers and acquisitions, and the structuring of financial products for corporations, financial institutions, funds, governments, and individual investors.

Responsibilities:
  • Provide on-site support for end users (hardware, software, network, devices);
  • Administer and manage Active Directory (users, groups, computers);
  • Manage Office 365 (user accounts, groups, license assignments);
  • Perform basic Microsoft Intune tasks (device management, user/group administration);
  • Take care of asset management (laptops, monitors, cables, accessories);
  • Keep the office organized: moving monitors/computers, setting up desks, checking cabling, and ensuring everything works smoothly;
  • Collaborate with the IT team to improve processes and ensure users have the best support experience.
Required Skills:
  • IT support experience;
  • Experience with Active Directory (users, groups, computers);
  • Experience with Office 365 (licenses, users, groups);
  • Exposure to Microsoft Intune (at least basic user/device management);
  • Hands‑on profile: comfortable troubleshooting, organizing equipment, moving devices, plugging cables, etc;
  • Strong communication skills and a proactive, problem‑solving attitude;
  • Fluent English is required, Portuguese and Spanish are a plus
Nice to have:
  • Experience in a financial services environment;
  • Familiarity with asset management tools;
  • Knowledge of video conferencing and collaboration tools.
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