Corporate IT Administrator
Miami, FL · On-site +1
... ITSM/ticketing, password management, and telephony platforms. * Manage seat and access ... Act as the internal escalation point between employees and the MSP helpdesk, including remote ...
Miami, FL · On-site +1
... ITSM/ticketing, password management, and telephony platforms. * Manage seat and access ... Act as the internal escalation point between employees and the MSP helpdesk, including remote ...
Miami, FL · On-site +1
... ITSM/ticketing, password management, and telephony platforms. * Manage seat and access ... Act as the internal escalation point between employees and the MSP helpdesk, including remote ...
Jacksonville, FL · Remote
$65K - $80K/yr
Nymbus is a remote-first company. Occasional travel may be required for client engagements, team ... Administer identity and access management, including SSO, MFA, user accounts, and permissions.
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Jacksonville, FL · Remote
$65K - $80K/yr
Nymbus is a remote-first company. Occasional travel may be required for client engagements, team ... Administer identity and access management, including SSO, MFA, user accounts, and permissions.
Gainesville, FL · On-site +1
Medical
Dental
Vision
Life
Retirement
Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint ... Experience utilizing Zendesk or similar ITSM/ticketing platforms * Understanding of Active ...
Gainesville, FL · On-site +1
Medical
Dental
Vision
Life
Retirement
Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint ... Experience utilizing Zendesk or similar ITSM/ticketing platforms * Understanding of Active ...
West Palm Beach, FL · On-site +1
$112K - $112K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... remote staff. * Spearhead the development and integration of AI technologies into the support ... Oversee ITSM data integrity, ensuring all incidents and requests are documented accurately to ...
West Palm Beach, FL · On-site +1
$112K - $112K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... remote staff. * Spearhead the development and integration of AI technologies into the support ... Oversee ITSM data integrity, ensuring all incidents and requests are documented accurately to ...
| Aspect | Remote Itsm Administrator | Remote Service Desk Technician |
|---|---|---|
| Certifications | ITSM certifications (e.g., HDI, ITIL) | Basic IT support certifications (e.g., CompTIA A+) |
| Work Environment | Administering ITSM tools, configuring workflows | Providing end-user support, troubleshooting issues |
| Employer & Industry | IT service providers, large enterprises | Help desks, IT support centers |
| Search & Comparison | Focus on ITSM system management | Focus on user support and issue resolution |
The Remote Itsm Administrator primarily manages ITSM tools and workflows, requiring specialized certifications, while the Remote Service Desk Technician provides direct user support, focusing on troubleshooting. Both roles are essential in IT service management but differ in responsibilities and skill sets.
For Remote Itsm Administrator jobs in Florida, the most frequently searched job titles are:
The top searched job categories for Remote Itsm Administrator jobs in Florida are:
Cities in Florida with the most Remote Itsm Administrator job openings:
Role: Corporate IT Administrator
Location: Miami, Florida
Apply: www.spearmintenergy.com / joinus@spearmintenergy.com
Who We AreSpearmint Energy ("Spearmint" or the "Company") is a leading energy company focused on developing, owning, operating, and optimizing battery energy storage systems ("BESS") to reduce grid volatility and increase system resiliency. Spearmint currently operates 350MW /700 MWh in ERCOT, and has over 20 projects, totaling over 15GWh of capacity, under development in 13 states across 5 U.S. regions. Headquartered in Miami, with an additional office in Minneapolis, the Company employs over 60 professionals and is guided by strong values rooted in people, partnerships, and the planet.
For more information, please visit: https://www.spearmintenergy.com/
What You Will DoWe are seeking a Corporate IT Administrator to join our team at Spearmint Energy. This senior individual contributor role owns the Company's core corporate IT function: the applications, vendors, equipment, and support experience behind Spearmint's corporate operations. Infrastructure, helpdesk, and Microsoft 365 tenant administration are outsourced to an established IT managed services provider ("MSP"), so the focus of this role is directing that provider, administering the corporate application portfolio, and delivering white-glove support where it matters most
The role works closely with Spearmint's internal security team (which owns cybersecurity for the Company's systems), operational technology team (which supports project-site networks and technology), and two data and software development teams. The position reports to the Chief Development Officer initially, transitioning to the Chief Operating Officer or Chief Financial Officer once in place, and supports both the Miami headquarters and, remotely and through periodic travel, the Eden Prairie, Minnesota office.
Managed Services and Vendor Management:
Corporate Applications Administration:
Executive and Event Support:
Employee Lifecycle and End-User Support:
Collaboration and Governance:
Spearmint highly encourages interested candidates to apply, even if they do not fulfill all the requirements listed below. Spearmint values diverse experiences and understands that such experiences may differ from traditional career trajectories.
Education: A bachelor's degree in Information Technology, Information Systems, Business, or a related field is typical for this role but not required. Equivalent experience and demonstrated capability will be considered.
Experience: 5-8+ years of progressive experience in IT administration or IT operations, including direct support of executives or other VIP users. Experience managing a managed services provider and working in a multi-office, high-growth company are strong pluses.
Technical Skills:Service Orientation: A genuine white-glove support mindset. You are calm under pressure, discreet with sensitive information, and take personal pride in executives and events being technology-flawless.
Organization: Exceptional attention to detail across renewals, inventories, licenses, and documentation, with proven ability to hold vendors accountable for quality, timelines, and cost.
Collaboration: Comfortable owning corporate IT decisively as the sole dedicated administrator while coordinating with dedicated security, operational technology, and data teams in their domains, and communicating clearly with everyone from new hires to the board.
Adaptability: Strong capacity to manage shifting priorities in a fast-moving company preparing for public-company operations.
Physical Requirements and EnvironmentThe work conditions reflect those experienced while performing essential job functions. Reasonable accommodation will be provided for individuals with disabilities. The candidate will mainly do sedentary office work, occasionally lifting up to 25 pounds (e.g., IT equipment), and may need to sit, stand, walk, and use a computer.
This is an in-office role based in Miami, Florida. Spearmint's current policy allows up to one day per week of remote work contingent on business needs. Periodic travel to the Company's Eden Prairie, Minnesota office is expected.
While the company's offices operate during traditional business hours, the nature of the company's work includes 24x7x365 operations. This role is not expected to require routine work outside normal business hours however occasional work may be required during off hours due to business needs such as communicating across time zones, traveling, supporting planned and unplanned outages or maintenance, and other business-critical needs. This role does have limited on-call responsibilities.
Must have work authorization to work in the United States.
Sourced by ZipRecruiter
Finance and insurance
11 - 50 Employees
Miami, FL, US
2022