1

Local Microsoft Help Desk Jobs in Florida (NOW HIRING)

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) * Install ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...

Performs hands-on support across Microsoft 365 / Exchange, Active Directory, Windows Server ... Ability to travel to local client sites as needed. Benefits * Health, dental, and vision coverage.

Administer and support Microsoft 365 suite, Windows/macOS operating systems, and endpoint security ... local law. Discrimination of any type will not be tolerated.

New

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Troubleshooting and resolving operational incidents, such as local print configurations ... Must have experience as a Help Desk Analyst supporting Microsoft applications. * Experience ...

\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...

Experience: - 1-3 years of experience in a help desk or technical support role. - Familiarity with Microsoft 365 applications and administration. - Strong working knowledge of M365 Admin, Azure ...

SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...

Support Microsoft Windows operating systems, Microsoft 365 applications, and approved enterprise ... Monitor help desk queues and ensure timely follow-up with customers. * Assist with software ...

Support Microsoft Windows operating systems, Microsoft 365 applications, and approved enterprise ... Monitor help desk queues and ensure timely follow-up with customers. * Assist with software ...

SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...

SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... Experience with Windows operating systems and Microsoft Office applications * Excellent problem ...

Help Desk Specialist

Doral, FL · On-site +1

$52K - $108K/yr

Experience with Microsoft Windows, macOS, and cloud-based IT support tools * Knowledge of ITIL ... local, or international law. Not ready to apply? Join our Talent Community and sign up for job ...

next page

Showing results 1-20

Local Microsoft Help Desk information

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Florida? The most popular types of Microsoft Help Desk jobs in Florida are:
What are popular job titles related to Local Microsoft Help Desk jobs in Florida? For Local Microsoft Help Desk jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Florida look for? The top searched job categories for Local Microsoft Help Desk jobs in Florida are:
What cities in Florida are hiring for Local Microsoft Help Desk jobs? Cities in Florida with the most Local Microsoft Help Desk job openings:

Full-time

Re-posted 23 days ago


Job description

Job Description

One of our clients located in Hialeah, FL is searching for a Help Desk Specialist. The Help Desk Specialist will be responsible for providing technical assistance and support related to personal workstations (desktops and laptops) and the productivity software installed. Responds to queries, runs diagnostic
programs, isolates problem, and determines and implements solution.

PRIMARY RESPONSIBILITIES

  • Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests.

  • Ensures a positive end-to-end user experience and provides a single point-of-contact for end user.

  • Provide technical support for all Central Office Staff either in person or over the phone.

  • Use Help Desk software to log, monitor and close end user support tickets.

  • Becomes proficient with Help Desk software and tools to perform daily duties.

  • Participate in onboarding process.

  • Walk users through problem-solving process.

  • Install, modify, and repair computer hardware and software.

  • Clean up computers.

  • Run diagnostic programs to resolve problems.

  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN)

  • Install computer peripherals for users.

  • Follow up with users to ensure issue has been resolved.

Qualifications
  • Minimum Associate degree or related field

  • Must have these certifications: A+, N+, CCNA

  • Experience working with the Microsoft Windows PC platform and network experience

  • Written/Verbal communication proficiency in the English language

Additional Information

All your information will be kept confidential according to EEO guidelines.