Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) * Install ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) * Install ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...
Help Desk Specialist
Hialeah, FL · On-site
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) * Install ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...
Help Desk Specialist
Hialeah, FL · On-site
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) * Install ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...
Performs hands-on support across Microsoft 365 / Exchange, Active Directory, Windows Server ... Ability to travel to local client sites as needed. Benefits * Health, dental, and vision coverage.
Performs hands-on support across Microsoft 365 / Exchange, Active Directory, Windows Server ... Ability to travel to local client sites as needed. Benefits * Health, dental, and vision coverage.
Help Desk Lead
Miami, FL · On-site
Help Desk Lead Location: Miami, FL, 33101 CLEARANCE: TS/SCI We are seeking a highly motivated and ... Relevant certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus.
Help Desk Lead
Miami, FL · On-site
Help Desk Lead Location: Miami, FL, 33101 CLEARANCE: TS/SCI We are seeking a highly motivated and ... Relevant certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus.
Manager, Help Desk
Boca Raton, FL · Hybrid
$108K/yr
Administer and support Microsoft 365 suite, Windows/macOS operating systems, and endpoint security ... local law. Discrimination of any type will not be tolerated.
New
Manager, Help Desk
Boca Raton, FL · Hybrid
$108K/yr
Administer and support Microsoft 365 suite, Windows/macOS operating systems, and endpoint security ... local law. Discrimination of any type will not be tolerated.
New
Help Desk- Tier I
Orlando, FL · On-site +1
$19.25 - $26.25/hr
Troubleshooting and resolving operational incidents, such as local print configurations ... Must have experience as a Help Desk Analyst supporting Microsoft applications. * Experience ...
Help Desk- Tier I
Orlando, FL · On-site +1
$19.25 - $26.25/hr
Troubleshooting and resolving operational incidents, such as local print configurations ... Must have experience as a Help Desk Analyst supporting Microsoft applications. * Experience ...
Help Desk Lead
Miami, FL · On-site
Ascension Federal Services, Inc. is seeking a highly motivated and experienced Help Desk Lead to ... Microsoft certifications Company : Ascension Federal Services, Inc is a U.S. based company ...
Help Desk Lead
Miami, FL · On-site
Ascension Federal Services, Inc. is seeking a highly motivated and experienced Help Desk Lead to ... Microsoft certifications Company : Ascension Federal Services, Inc is a U.S. based company ...
Help Desk Analyst
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Help Desk Analyst
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Help Desk Technician
Boca Raton, FL · On-site
$18.75 - $25.50/hr
... 11, Microsoft 365 apps, and common line-of-business applications per the knowledge base. • ... local offices/job sites as needed; support occasional off-hours maintenance windows with prior ...
Help Desk Technician
Boca Raton, FL · On-site
$18.75 - $25.50/hr
... 11, Microsoft 365 apps, and common line-of-business applications per the knowledge base. • ... local offices/job sites as needed; support occasional off-hours maintenance windows with prior ...
Help Desk Specialist
Saint Petersburg, FL · On-site
Experience: - 1-3 years of experience in a help desk or technical support role. - Familiarity with Microsoft 365 applications and administration. - Strong working knowledge of M365 Admin, Azure ...
Quick apply
Help Desk Specialist
Saint Petersburg, FL · On-site
Experience: - 1-3 years of experience in a help desk or technical support role. - Familiarity with Microsoft 365 applications and administration. - Strong working knowledge of M365 Admin, Azure ...
Help Desk Lead
Doral, FL · On-site
SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...
Help Desk Lead
Doral, FL · On-site
SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...
Help Desk Specialist
Hurlburt Field, FL · On-site
Support Microsoft Windows operating systems, Microsoft 365 applications, and approved enterprise ... Monitor help desk queues and ensure timely follow-up with customers. * Assist with software ...
Help Desk Specialist
Hurlburt Field, FL · On-site
Support Microsoft Windows operating systems, Microsoft 365 applications, and approved enterprise ... Monitor help desk queues and ensure timely follow-up with customers. * Assist with software ...
Summary Help Desk Specialist Hurlburt Field, FL Are you ready to enhance your skills and build your ... Support Microsoft Windows operating systems, Microsoft 365 applications, and approved enterprise ...
Summary Help Desk Specialist Hurlburt Field, FL Are you ready to enhance your skills and build your ... Support Microsoft Windows operating systems, Microsoft 365 applications, and approved enterprise ...
Support Microsoft Windows operating systems, Microsoft 365 applications, and approved enterprise ... Monitor help desk queues and ensure timely follow-up with customers. * Assist with software ...
Support Microsoft Windows operating systems, Microsoft 365 applications, and approved enterprise ... Monitor help desk queues and ensure timely follow-up with customers. * Assist with software ...
Help Desk Specialist
Tallahassee, FL · On-site
Proficient in Microsoft Office Suite - Required (3+ years) Highly Desired: * Help desk experience Skills Needed * 3+ years of customer service experience * 2+ years of clerical experience, including ...
Quick apply
Help Desk Specialist
Tallahassee, FL · On-site
Proficient in Microsoft Office Suite - Required (3+ years) Highly Desired: * Help desk experience Skills Needed * 3+ years of customer service experience * 2+ years of clerical experience, including ...
SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...
SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...
SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...
Quick apply
SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...
Help Desk Technician
$19 - $25.50/hr
As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... Experience with Windows operating systems and Microsoft Office applications * Excellent problem ...
Quick apply
Help Desk Technician
$19 - $25.50/hr
As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... Experience with Windows operating systems and Microsoft Office applications * Excellent problem ...
Help Desk Technician I
$19 - $25.50/hr
Support Windows 10/11, Microsoft 365 apps, and common line-of-business applications per the ... Travel to local offices/job sites as needed; support occasional off-hours maintenance windows with ...
Help Desk Technician I
$19 - $25.50/hr
Support Windows 10/11, Microsoft 365 apps, and common line-of-business applications per the ... Travel to local offices/job sites as needed; support occasional off-hours maintenance windows with ...
Help Desk Specialist
Doral, FL · On-site +1
$52K - $108K/yr
Experience with Microsoft Windows, macOS, and cloud-based IT support tools * Knowledge of ITIL ... local, or international law. Not ready to apply? Join our Talent Community and sign up for job ...
Help Desk Specialist
Doral, FL · On-site +1
$52K - $108K/yr
Experience with Microsoft Windows, macOS, and cloud-based IT support tools * Knowledge of ITIL ... local, or international law. Not ready to apply? Join our Talent Community and sign up for job ...
Local Microsoft Help Desk information
What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?
| Aspect | Local Microsoft Help Desk | Local IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate | CompTIA A+, Network+, Microsoft Certified: Windows Support |
| Work Environment | Help desk, call centers, remote support | On-site, troubleshooting hardware/software, network setup |
| Industry Usage | IT service providers, corporate support | Businesses, organizations, tech companies |
| Search/Comparison Intent | Yes | No |
The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.
Job description
One of our clients located in Hialeah, FL is searching for a Help Desk Specialist. The Help Desk Specialist will be responsible for providing technical assistance and support related to personal workstations (desktops and laptops) and the productivity software installed. Responds to queries, runs diagnostic
programs, isolates problem, and determines and implements solution.
PRIMARY RESPONSIBILITIES
Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests.
Ensures a positive end-to-end user experience and provides a single point-of-contact for end user.
Provide technical support for all Central Office Staff either in person or over the phone.
Use Help Desk software to log, monitor and close end user support tickets.
Becomes proficient with Help Desk software and tools to perform daily duties.
Participate in onboarding process.
Walk users through problem-solving process.
Install, modify, and repair computer hardware and software.
Clean up computers.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN)
Install computer peripherals for users.
Follow up with users to ensure issue has been resolved.
Minimum Associate degree or related field
Must have these certifications: A+, N+, CCNA
Experience working with the Microsoft Windows PC platform and network experience
Written/Verbal communication proficiency in the English language
All your information will be kept confidential according to EEO guidelines.
About 3ME Consulting
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Weston, FL, US
Year founded
2006