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Knowledge Base Manager Jobs in Florida (NOW HIRING)

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We are seeking an Experienced Service Manager to join our busy HVAC team! You will be responsible ... Develop and maintain a knowledge base of the evolving products and services * HVAC - air ...

Dental Office Manager

Margate, FL · On-site

$23.25 - $30.50/hr

Elevate your knowledge base and obtain continuing education credits * Promote-from-within culture ... Manager * Monday-Friday, in-office * Reports to the Director of Market Operations * P&L and team ...

Dental Office Manager

Westchase, FL · On-site

$23.25 - $30.50/hr

Elevate your knowledge base and obtain continuing education credits * Promote-from-within culture ... Manager * Monday-Friday, in-office * Reports to the Director of Market Operations * P&L and team ...

Dental Office Manager

Dunedin, FL · On-site

$22.75 - $29.75/hr

Elevate your knowledge base and obtain continuing education credits * Promote-from-within culture ... Manager * Monday-Friday, in-office * Reports to the Director of Market Operations * P&L and team ...

Elevate your knowledge base and obtain continuing education credits * Promote-from-within culture ... Manager * Monday-Friday, in-office * Reports to the Director of Market Operations * P&L and team ...

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Knowledge Base Manager information

See Florida salary details

$18.3K

$44.5K

$86.7K

How much do knowledge base manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for knowledge base manager in Florida is $44,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $51,200.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's knowledge management system, ensuring information is accurate, accessible, and up-to-date. They often collaborate with content creators, use tools like content management systems, and may analyze user feedback to improve the knowledge base's effectiveness.

What are popular job titles related to Knowledge Base Manager jobs in Florida?

For Knowledge Base Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Manager jobs in Florida look for?

The top searched job categories for Knowledge Base Manager jobs in Florida are:

What cities in Florida are hiring for Knowledge Base Manager jobs?

Cities in Florida with the most Knowledge Base Manager job openings:

Infographic showing various Knowledge Base Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,483 per year, or $21.4 per hour.

Wildland Firefighter (Airtanker Base Manager)

Lake City, FL • On-site

$67K/yr

Full-time

Posted 2 days ago

New


Job description

These positions are located at USDA Forest Service Units.
Incumbent serves as Airtanker Base Manager. Responsibilities include: management of aerial retardant base in support of wildland fire suppression activities, oversight and support to various types of aircraft assigned to the base, and management of airtanker base facilities.
See ADDITIONAL INFORMATION for Regional contacts.Qualifications:In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.
Your application and resume must clearly show that you possess the experience requirements.
Specialized Experience Requirement:
For the GW-08: You must have one year of specialized experience equivalent to at least GW-07 grade level in the Federal Service. Examples of specialized experience may include: Inspected, mixed and loaded retardant chemicals to assure quality control and not to exceed aircraft limitations; Dispatched fixed and rotor wing aircraft after determining flight information; Kept records of incident and accident reporting, retardant deliveries, consumption levels, and/or retardant costs per operation; Completed daily flight invoices and contract daily diaries.
For the GW-09: You must have one year of specialized experience equivalent to at least GW-08 grade level in the Federal Service. Examples of specialized experience may include: Assisted in planning, scheduling, and monitoring all flights out of a base for resource and fire related projects; Assisted in providing facility maintenance oversight and procurement for repairs and improvements; Assisted in managing the safe and efficient loading of properly mixed retardants into airtankers; Assisted in preparing and directing the implementation of airtanker base operational plans; Assisted in administering aircraft and retardant contracts.
Selective Placement Factors:
Incumbent is required to have and maintain Incident Qualification and Certification System (IQCS) qualifications as an Airtanker Base Manager (ATBM).
Interagency Fire Program Management (IFPM) and Forest Service - Fire Program Management (FS-FPM) qualifications must be met by the time of selection. Most recent IQCS master record and/or signed Agency Certified task book must be attached to your application. If you are selected, you may be required to submit an updated IQCS master record or signed Agency Certified task book as proof of attainment of IFPM requirements prior to a final verbal offer.
In order to be considered for this position, copies of your Incident Qualification and Certification System (IQCS) Master Record (or equivalent training documents) which contain documented proof of the certification or attainment of the IFPM Selective Placement Factor for this position MUST be attached to your application. Red cards are not acceptable documentation. Currency Requirement: Required to maintain currency once hired into the position. Currency of NWCG qualifications is not required for selection. If not currently qualified, the applicant must provide documented evidence that they have been fully qualified in the past, and are able to regain currency within one year of being hired. Failure to provide this documentation will result in disqualification.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
FIREFIGHTER RETIREMENT COVERAGE: This is a secondary firefighter position under 5 USC 8336 (CSRS) and 8412(d) (FERS). Prior wildland firefighting experience is required. There is no age limit for entry into secondary positions. Firefighter retirement coverage of the incumbent depends upon his or her individual work history.
To receive consideration for this position, you must provide updated required documents and meet all qualification requirements by the closing date of this announcement.Education:There is no substitution of education for specialized experience.Employment Type: OTHER