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Knowledge Base Jobs (NOW HIRING)

DataBank

Knowledge & Training Specialist

Dallas, TX · On-site

Knowledge Base Development * Build and maintain Support Operations external knowledge base using KnowledgeOwl * Document proven operational practices including Call Back Policy, TLC Process, Single ...

Rivian

Lead Knowledge Content Manager & Writer

Atlanta, GA · On-site

$92K - $137K/yr

Internally, our Knowledge Base is a rapidly expanding reference tool used by Rivian's customer-facing teams. Externally, portions of our Knowledge Base are accessible via our website's Support Center ...

Rivian

Lead Knowledge Content Manager & Writer

Irvine, CA · On-site

$92K - $137K/yr

Internally, our Knowledge Base is a rapidly expanding reference tool used by Rivian's customer-facing teams. Externally, portions of our Knowledge Base are accessible via our website's Support Center ...

ECS

Knowledge Management Engineer

Falls Church, VA · On-site

... Knowledge Base modules, applying controlled vocabulary design, content classification, metadata tagging, and lifecycle governance to organize standard operating procedures, instructional guides ...

Base-2 Solutions, LLC

Knowledge Manager

Reston, VA · On-site

Yes Base-2 Solutions is seeking a Knowledge Manager to support information sharing and analytic production by aligning processes, workflows, and technology. This role supports analysts and ...

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Knowledge Base information

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$44.5K

$112.7K

$187.5K

How much do knowledge base jobs pay per year?

As of Jun 26, 2026, the average yearly pay for knowledge base in the United States is $112,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $135,000.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

Knowledge Base roles, such as technical writers, customer support specialists, and trainers, are likely to persist as they require complex communication, empathy, and contextual understanding that AI cannot fully replicate. These jobs often involve interpreting nuanced information, managing relationships, and adapting to new knowledge, making them more resilient to automation. Skills in critical thinking, problem-solving, and domain expertise will continue to be valuable in these roles.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A knowledge base specialist can potentially earn $10,000 a month by developing expertise in technical writing, content creation, or customer support, often through freelance work or remote positions. Building skills in writing, research, and using tools like content management systems can help increase earning potential without a degree, especially with experience and a strong portfolio.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or consulting. These jobs typically involve problem-solving, data analysis, and the use of tools such as databases or software to support decision-making and innovation.

What professions make 200,000 a year without a degree?

Professions such as commercial pilots, real estate brokers, and certain sales managers can earn $200,000 or more annually without requiring a college degree. Success in these roles often depends on experience, skills, licensing, or certifications rather than formal education. High-performance sales roles and specialized trades may also reach this income level with experience and effort.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

More about Knowledge Base jobs
What cities are hiring for Knowledge Base jobs? Cities with the most Knowledge Base job openings:
What are the most commonly searched types of Knowledge Base jobs? The most popular types of Knowledge Base jobs are:
What states have the most Knowledge Base jobs? States with the most job openings for Knowledge Base jobs include:
What job categories do people searching Knowledge Base jobs look for? The top searched job categories for Knowledge Base jobs are:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 11% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $112,690 per year, or $54.2 per hour.

Test Automation Engineering Manager, Biomedical Knowledge Base, QDI

QIAGEN

Redwood City, CA • On-site

Full-time

Medical, Vision, Life

Posted 5 days ago

Job description

Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We're always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
Summary
QIAGEN Digital Insights is a leading provider of bioinformatics software and knowledge bases used by life scientists to gain insight from the molecular information in their biological samples. We have developed industry-leading software tools for analysis and reporting of biological data. We are passionate about our users, our products, and our vision, and are seeking smart, motivated engineers and scientists who are eager to join our team in creating software that helps improve people's lives.
Our mission is to make improvements in life possible. We accomplish this by designing tools used in labs all over the world to facilitate scientific discovery and progress, focused on genomics.
As the Test Automation Engineering Manager, you will lead a team of 3-5 Test Automation Engineers and QA/QC specialists responsible for validating the scientific quality, correctness, and scalability of our biological content, analytics, and data pipelines. You will also remain a hands-on technical contributor, helping to develop scalable methods to assess the correctness and completeness of our biological information and the accuracy and reliability of our analytics and interpretations. You will be part of a collaborative, cross-functional team of content scientists, knowledge engineers, and software engineers building powerful tools to gain insight into biomolecular data. We have built a world-class Knowledge Base rich with molecular and functional relationships derived from scientific literature and biological databases. In combination with our Knowledge Base, we use semantic technologies and other computational techniques to provide biological context to our analytics. This is an excellent opportunity to be directly involved in developing our technology, delivering a high-quality product, and making an impact on human healthcare.
Responsibilities
Team Leadership & Management:
  • Lead, mentor, and develop a team of 3-5 Test Automation and QA/QC engineers.
  • Define team priorities, testing strategies, and quality goals.
  • Partner with cross-functional stakeholders to coordinate testing coverage and represent content QA in release planning and tracking.

Technical Leadership & Execution
  • Review and refine data and software requirements, use cases, and workflows for product features to ensure that they are scientifically valid, technically robust, and testable.
  • Design and implement automated quality controls and improve reliability of processes, pipelines, tools, and models that support development, build, and maintenance of our biological content.
  • Own the test automation lifecycle for specific data, product features, or tools, taking individual responsibility to specify and execute the testing approach in design, implementation, and reporting.
  • Select or develop test automation tools and frameworks. Contribute to maintenance of existing continuous integration pipelines and infrastructure.
  • Document testing and validation efforts according to appropriate quality management frameworks and regulations (ISO 9001, ISO 13485, IVDR)

Your Profile
  • Undergraduate degree in bioinformatics, bioengineering, genetics, molecular biology, or a related field. Graduate degree preferred.
  • 5+ years of industry experience in bioinformatics, including experience developing test automation for production-grade bioinformatics tools and pipelines.
  • 2+ years of experience managing engineers or bioinformatics scientists.
  • Strong software development fundamentals, with experience in multiple general-purpose programming languages, including Python, and comfort operating in a Linux environment. Experience with Perl and Java is a plus. Mastery of software engineering best practices such as version control (git), code review, unit and integration testing, documentation, and collaborative development.
  • Domain knowledge of human genetics and genomics, and familiarity with tools and databases used in genomic biomedical research (e.g., NCBI, Ensembl, RefSeq, ClinVar, COSMIC, OMIM).
  • Practical experience with biomedical ontologies (e.g., Gene Ontology, Human Phenotype Ontology) and related semantic technologies such as RDF, OWL, and SPARQL.
  • Experience with multiple data modeling paradigms, including relational databases (SQL) and non-relational approaches such as graph databases (e.g., Neo4j).
  • Experience with information extraction and knowledge modeling of structured and unstructured biological data sources is preferred.
  • Experience with API testing and browser-based test automation tools such as Selenium and WebDriver is a plus.

What we offer
  • Bonus/Commission

  • Local benefits

  • Referral Program

  • Volunteer Day

  • Internal Academy (QIALearn)

  • Employee Assistance Program

  • Hybrid work (conditional to your role)

Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.

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